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Mailgun Reviews & Product Details - Page 17

Mailgun Overview

What is Mailgun?

Mailgun: The Most Relied Upon Email Platform for Growing Businesses A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java. Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails. Searchable logs mean you always know what is happening to your email while tags make it easy to A/B test and report on your data, all via our webhooks.

Mailgun Details
Product Website
Languages Supported
English
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Product Description

Mailgun has powerful APIs that allow you to send, receive and track email effortlessly. Built for developers, by developers.

How do you position yourself against your competitors?

Everything is built API first with a focus on simplicity and compliance to standards
We specialize in email deliverability and Sophisticated shared IP reputation management system
Our support team is available 24/7/365
Powerful sending infrastructure: Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails.
Intelligent inbound routing & storage
Tracking and analytics
Email validation


Seller Details
Seller
Sinch
Company Website
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,651 Twitter followers
LinkedIn® Page
www.linkedin.com
4,173 employees on LinkedIn®
Ownership
SINCH.ST
Total Revenue (USD mm)
$5,035
Description

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! Shares are traded at NASDAQ Stockholm: XSTO: SINCH


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Overview Provided by:

Recent Mailgun Reviews

Rafael U.
RU
Rafael U.Small-Business (50 or fewer emp.)
0.0 out of 5
"Very disappointed"
it was very easy to set up and implement
Ted K.
TK
Ted K.Small-Business (50 or fewer emp.)
5.0 out of 5
"One of the Best Email Platforms"
It is reliable and never goes down. It is easy to use. Easy to integrate and implement. We use it non stop.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
1.5 out of 5
"Can't always trust Mailgun"
Ability to see the status of emails which I can pass on to clients if they query whether something has been sent from our system.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Mailgun Media

Mailgun Demo - Reporting
See and understand deliverability trends in real-time
Mailgun Demo - Customer Dashboard
Tracks statuses of emails: accepted, dropped, incoming, delivered and suppressed.
Mailgun Demo - Email Validation
Don’t lose customers because of typos
Mailgun Demo - Logs
Logs retained for 30 days with details that matter
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Official Downloads

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Video Reviews

295 Mailgun Reviews

4.2 out of 5
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295 Mailgun Reviews
4.2 out of 5
295 Mailgun Reviews
4.2 out of 5

Mailgun Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MailgunQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

Mailgun helps do away with personally managing IPs and blacklists and all of the other things that make email delivery so problematic. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Every once in a while you'll get a bad IP - but support has always been good about swapping them out. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Our emails get delivered. This is a huge deal for us. It's all we really expect of Mailgun. Review collected by and hosted on G2.com.

Pankaj (Peter) T.
PT
Founder
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

If you are just starting out, you are most likely going to stay under 10,000 email per month limit of the free package. Don't have to pay anything. Other thing that I like is that you can add multiple domains.

Domain Verification and DNS are super easy. Reports tells you how many emails processed, delivered, suppressed, dropped, etc. and you can download reports in CSV format if needed.

Customer Service is great over live chat. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

If you need a Dedicated IP address, price is way too high. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

For the entry level prices and service is great. We also use other other service provider just for the backup. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Sending mass mails was a big problem before Mailgun, hosting service providers don't allow and domain/IP was getting black listed. Review collected by and hosted on G2.com.

Mike D.
MD
Web Developer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

I love the pricing of mailgun, you get to send 12.000 free emails each month without any limits on sending per day or per hour. The service uptime is outstanding, the API is well documented and easy to get started with. All in all a good service that I highly recommand. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I use mailgun only for transactions emails, and I don't have any complaint. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

The benefits are that mailgun is working 99.99% while my own mail server may shutdown or encounter any problem preventing it from sending emails, I relay on mailgun to send the most important of my transactions email. Review collected by and hosted on G2.com.

SV
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Mailgun?

The API is the easiest and most convenient to integrate. Also, their customer service is excellent. They are willing to help even their customers on the free plan and very fast! Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Nothing so far. But do keep in mind that some of their IP's for the free accounts are blocked, but that is only because people like to abuse services like Mailgun. So just contact their customer support, be reasonable, and do not spam, and I'm sure they will treat you as good as they have treated us. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Do not use your domain name and their live environment for development. Switch to Test Mode and use their Sandbox environment to test all of your stuff, so that the reputation of the IP and your domain stays in tact. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Provide our customers with transaction notifications through Email Review collected by and hosted on G2.com.

Jamie P.
JP
Software Engineer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Mailgun?

When it works, it sends email to people Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Mailgun purges logs after 30 days so when you are mistakenly charged for sending 55k emails, despite having only 500 people on your list, as happened to me, they will throw up their hands and make you eat the cost. Customer service would not hear my side of it and refused to budge. In addition, adding members to a list occasionally fails which was causing my user registration to fail, resulting in users creating multiple accounts trying to sign up. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Avoid this company, due to billing issues, poor customer support and api issues. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Maintain mailing list of app users Review collected by and hosted on G2.com.

Jonathan M.
JM
CMO - VP Marketing & Inbound strategiste
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

Easy interface, amazing tools even in the free version of the service. Gives you 10K free email sent per month Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

For the moment, nothing but I've been using it for about 4 months with no drawback so far. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

No brainer at all, I've the switch for one of my company and now in the process of moving my other services to. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Unsuccessful mail delivery, especially for my woocommerce customers who weren't receiving my emails at all. Since have move my service to mailgun, 99.9% delivery rate. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mailgun?

The interface with Mailgun is great, and everything is generally easy to find. I also enjoy the variety of services available for tracking emails, issues, and resolutions. Also Mailgun is always very responsive when we need their assistance with a problem and are quick to communicate details and help get everything taken care of for us. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

While I don't use the entire system in my area of the business, what I do use can have some frustrating quirks, like slow loading times or a graph obscuring some of the page. Small stuff that is mostly personal preference at this point. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

You should give this system a try, as it should satisfy the needs of a variety of businesses that wish to monitor outgoing emails to clients. Features are broad and support is very responsive. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We can update our clients on the status of our email service, as well as troubleshoot issues for them as to why our email messages aren't being accepted by direct customers. Review collected by and hosted on G2.com.

Alon N.
AN
Senior fullstack developer
Information Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

Good docs, great support. good developer integration. Api and webhooks. sane logging and logs search.. Also a great generous free tier Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Logs search could be better, sometimes you need to clear all filters and just start anew. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Use a lib and don't roll your own. finished **all** the domain dns setup, including the non binding parts Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Sending transactional email via api without handling email by myself, especially things like unsubscribe and spam. Review collected by and hosted on G2.com.

Balwant S.
BS
Senior Software Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

Mail API Documents are easy and service is quick to setup. It has efficient email delivery and a good feature which is reputation management for mails. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

It was little difficult to verify domain name with mailgun to send email with our custom sender mail address. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We have integrated mailgun for sending automated emails from backend of our application which are used to send information to our customers. Review collected by and hosted on G2.com.

Kelsey M.
KM
Marketing Coordinator
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

The deliver-ability of our existing server was faultering, some email was being sent and some email was not. When we switched to use Mailgun to send our website's emails... our problems went away. Their reliability and deliver-ability is great, their read/opened/clicked reports are great, and the ability to check if an email was sent/delivered is fantastic! We even have resent multiple emails if a customer "didn't get it" and it makes that a breeze as we can look up the email in the log and resend it. Their free account is great for small businesses that send less than 10k emails a month from their server, which I believe, is most websites! Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

There's nothing I actually dislike about Mailgun, everything I have used on their system has worked well. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Use it on your server, it's way more reliable than sending mail through PHP! Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We use Mailgun to replace sending emails from our webserver, which was very unreliable. Now with Mailgun and the use of their SMTP plugin on Wordpress, all our mail gets delivered quickly and reliably. Review collected by and hosted on G2.com.