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Mailgun Reviews & Product Details - Page 12

Mailgun Overview

What is Mailgun?

Mailgun: The Most Relied Upon Email Platform for Growing Businesses A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java. Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails. Searchable logs mean you always know what is happening to your email while tags make it easy to A/B test and report on your data, all via our webhooks.

Mailgun Details
Product Website
Languages Supported
English
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Product Description

Mailgun has powerful APIs that allow you to send, receive and track email effortlessly. Built for developers, by developers.

How do you position yourself against your competitors?

Everything is built API first with a focus on simplicity and compliance to standards
We specialize in email deliverability and Sophisticated shared IP reputation management system
Our support team is available 24/7/365
Powerful sending infrastructure: Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails.
Intelligent inbound routing & storage
Tracking and analytics
Email validation


Seller Details
Seller
Sinch
Company Website
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,651 Twitter followers
LinkedIn® Page
www.linkedin.com
4,173 employees on LinkedIn®
Ownership
SINCH.ST
Total Revenue (USD mm)
$5,035
Description

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! Shares are traded at NASDAQ Stockholm: XSTO: SINCH


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Overview Provided by:

Recent Mailgun Reviews

Rafael U.
RU
Rafael U.Small-Business (50 or fewer emp.)
0.0 out of 5
"Very disappointed"
it was very easy to set up and implement
Ted K.
TK
Ted K.Small-Business (50 or fewer emp.)
5.0 out of 5
"One of the Best Email Platforms"
It is reliable and never goes down. It is easy to use. Easy to integrate and implement. We use it non stop.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
1.5 out of 5
"Can't always trust Mailgun"
Ability to see the status of emails which I can pass on to clients if they query whether something has been sent from our system.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Mailgun Media

Mailgun Demo - Reporting
See and understand deliverability trends in real-time
Mailgun Demo - Customer Dashboard
Tracks statuses of emails: accepted, dropped, incoming, delivered and suppressed.
Mailgun Demo - Email Validation
Don’t lose customers because of typos
Mailgun Demo - Logs
Logs retained for 30 days with details that matter
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Play Mailgun Video
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Official Downloads

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Video Reviews

295 Mailgun Reviews

4.2 out of 5
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295 Mailgun Reviews
4.2 out of 5
295 Mailgun Reviews
4.2 out of 5

Mailgun Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MailgunQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ann M.
AM
Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

What I like best about Mailgun is their quick response time when I have a query, which isn't often but when I do they respond timeously. They are patient when you have to ask a question more than once and they go out of their way to make sure that once you leave, the problem is solved. I work in the service industry and I know good service when I have it. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I still have to find what I dislike about mailgun as up to now after many years of being with them - there is nothing that I dislike. Even though I haven't used another company to compare, there has never been a reason for me to look at another company because I am happy with this one so - NO there is nothing that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Not later than today I referred Mailgun to a company because of their commitment to their customers and their support team. I have been with Mailgun for around 5 years and have only contacted them once to check my settings. They are helpful and I couldn't ask for better. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Mailgun has impacted my work immensely, especially since I have an online business and I can't afford downtime. I don't use all of the features but I do use Mailgun to ensure that my correspondence is delivered timeously. The benefits of this service delivery is that I keep my excellent working reputation with my clients. Review collected by and hosted on G2.com.

Camilo P.
CP
Director de departamento de investigación y desarrollo
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

Is very simple application with a very very simple api which allow me to do a lot of things. Other big thing is you handle the bounces and complains, love it !

If my solution is deployed in aws i always use AWS SES because it integrates and is cheaper, allows like 70.000 mails, and has a nice bounces and complains report which send me every day.

The api is very simple, i use it in node and python and never have problems with it. Sometimes i send html or attached files and works perfectly. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

there is nothing which dislike about mailgun

Would be nice if you sent a report about the bounces and complains in order to be able to manage that problematic users

Would be nice if you create a npm module, the npm module is not yours and would be more trustable if the module belongs to the mailgun team.

Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Is enough for my needs, I'm using AWS SES because integrates with my EC2 instances and is cheaper, but, in every other solution not deployed in AWS I use mailgun Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

I'm solving a security alarm of my office and notification e-mails for one of our app Review collected by and hosted on G2.com.

BM
director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

The ease of implementing the API to send customised emails in our customised in-the-cloud application Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

That all the functionality we are using at the scale we are presently at comes free from Mailgun. It doesn't seem fair that we get this fantastic product for free! Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Easy to test and prove it's the right solution Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Key problem - sending mission-critical emails to existing clients (project management updates/ milestone confirmations/ payment requests) in a way that is reliable (need to confirm that they were sent/ received/ read) and reflect professionally (ie from our domain/ not ever associated with spam).

Using Mailgun we are able to achieve this, using the Mailgun API. Review collected by and hosted on G2.com.

Jyll S.
JS
President and Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

For a long time, we sought a transactional email service that we could incorporate into our telemedicine software and our mailing compliance software. Once we found Mailgun, we knew we had chosen the right partner. Not only do we use it in our software, but we also use Mailgun with our client web sites. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I really don't have any negative thing to say about Mailgun. We have worked with their platform for over five years and haven't had any issues. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

In a compliance setting, it's important to be able to state that a message was sent. Mailgun's API makes that very easy for us to do. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

The two thing I like most about Mailgun are that it is reliable and developer friendly. We very rarely have problems sending due to outages on Mailgun's end, and the few times that we have, they were resolved within minutes. Their developer friendly APIs make it easy to integrate into our system. And their webhooks are top notch. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Honestly, there's nothing that I dislike about the product. It's really good. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

If you need a transactional email solution that is easy to implement, Mailgun is a great solution. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We use Mailgun for all outbound emails in our Rails application. This includes transactional product emails (like password reset links, notifications, etc), and we also use it for one of our core features: automated reminders. We send out automated reminders on behalf of our customers. Works like a charm, and deliverability is excellent. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

Free tier. Easy setup. Mailing lists made easy. Regular release of new features. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

UI was bad earlier but even that was also improved recently. Nothing more than this. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Try it for free. Later upgrade as per your requirements. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Mailing lists made easy. Review collected by and hosted on G2.com.

Chris S.
CS
Lead Full Stack Developer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

Mailgun was so easy to integrate with our existing infrastructure. They support an API to send emails through but we use it mainly as a SMTP relay. Just took three or so line in the Postfix configuration to integrate. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

There's not much to say here. I would suggest that their logging/reports interface could be a bit more useful. Like being able to see reports on open rate, being able to group emails together, etc. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We mainly use Mailgun to simply deliver our emails since getting an IP with a good reputation is so hard these days. Mailgun makes that part easy. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

it easy to integrate with other systems and really easy to install Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Not all the logs are clear and most of the time it's not easy to find where the problem is Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Sending emails to users/clients Review collected by and hosted on G2.com.

Brian C.
BC
Partner
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Mailgun?

Free options for small/startup businesses with reasonable prices for larger companies/projects. Mailing lists included.

WordPress integration is quite simple with the Mailgun plugin. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Extended log access is only available in more expensive plans. The management portal takes a bit to get used to, but far from unusable. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

First 10k emails through Mailgun are free, why not give it a try. Transactional outbound emails originate from Mailgun and are less likely to be blocked as spam. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Once installed and configured, the WP plugin allows websites to send form email responses with relative ease. The mailing list feature is nice bonus. Review collected by and hosted on G2.com.

FD
web develoer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

Mailgun is a great way to deliver transactional emails. I used it with both the API and the SMTP configuration, and I was very satisfied.

The free account allows you to send many emails in the monthly time frame. If you limit the limit, you will have to pay the extra part. Prices are still accessible.

I had the opportunity to test the support through tickets and all the time they answered me quickly enough, solving the problem. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Unfortunately, every now and then happens that the mail with which it is sent, goes to block because of some other user who has made spam. However, the technical support, after opening ticket, quickly solve the problem, moving on another IP. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Online support fast enough.

Use implementation through API and SMTP very simple. Free account very broad. Overall very good. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

With mailgun I mainly solved the problem of sending a limited number of e-mails per web domain, which now all the providers do, to avoid spam problems. Moreover, the possibility of using it with APIs, allows you to interface with any type of application. Review collected by and hosted on G2.com.