Magaya it's in my opinion one of the best software for logistics around, it's easy to use and to understand. Also I picked Magaya as logistic software because their customer service is the best, meaning you have a doubt you can just call and somebody will answer within seconds...they don't have those annoying recording it's like a direct line, at the beginning, when I didn't know how to use the software I think I called them 10 times a week :D Review collected by and hosted on G2.com.
when you have a project, meaning when you want them to modify the software based on your needs the costs are too expensive, 180$ per hour for an IT? why. Review collected by and hosted on G2.com.
174 out of 175 Total Reviews for Magaya Supply Chain
Overall Review Sentiment for Magaya Supply Chain
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I love how everything is one place! I only have to be in one app in order to track on websites and submit my export documentation to them as well! Our training sessions helped greatly and our customer representative was extremely usefully in walking us through step by step in order to understand the process. We use this system daily for import and export shipments. It is much easier to be able to implement charges into the program and them seamlessy move over into our Quickbooks. Review collected by and hosted on G2.com.
I dislike that it takes several steps in order to open a container. I would much rather be able to just type container number, seal number, and size rather that unpack and repack. Review collected by and hosted on G2.com.
In recent months, Magaya has improved significantly in terms of connection stability, which was a recurring issue we faced here at Hevile. Overall, it covers our needs well, primarily serving as software to manage our shipments and customer data. Review collected by and hosted on G2.com.
I believe there is room for improvement in some features, making it more intuitive and requiring fewer clicks/effort to perform actions, as well as updating the interface, which looks somewhat outdated. Review collected by and hosted on G2.com.
The Kardex I can have for my company. And all the process is conected between all the modules. Review collected by and hosted on G2.com.
Customization is a bit tough to do it. Adding new fields or modifying the existing ones is hard for the user. Review collected by and hosted on G2.com.
Magaya is good for warehouses operating under an FTZ as it creates the reports necessary for customs filing. Review collected by and hosted on G2.com.
It's capabilities are pretty basic and it seems to be lacking in certain areas such as the Flow WMS app, which can only be used for receiving and picking and is unable to be used for cycle counts. The support team seems to have limited knowledge of warehouse operations and as a result we were sold add-ons before realizing that we had not been adequently set up to use them the way they were advertised. Review collected by and hosted on G2.com.
With almost 2.5 decades in the export and import business, I can wholeheartedly recommend Magaya's US Customs module for your import and export. Magaya has an easy-to-use interface and a soft learning curve. Customer service is top notch and their response time is second to none. The amount of features is also very adequate which enables you to have easy integration with your business software. Review collected by and hosted on G2.com.
Some quirks with the alignment of some reports. Review collected by and hosted on G2.com.
I like that Magaya has the option to integrate all different areas of the international supply chain so that multiple systems can work together. Magaya also has increased their support systems and it is very easy to get in touch with support to help solve issues. Review collected by and hosted on G2.com.
Freight Portal does not work very well. Doesn't seem to get much attention from developers for improvement. Review collected by and hosted on G2.com.
The implementation was a breeze and customer support was there when needed. Our warehouse use it on a daily basis, there are no complaints from the clerks, they find it easy to use and very intuitive. The operation side runs smooth as well, the many features it has helps a lot with the logistics process and keeps the customer informed of where is the cargo at and what is happening with it. We did an integration with a propietary system and again customer support did a great job keeping us updated on the timeframes and deployment. Review collected by and hosted on G2.com.
Only downside I see is the need to install the communication software on your computer, it is not a big deal, but may need to be installed by networks administratos depending on the security level of your network. I think they have plans to move it web based, which will be the only thing missing. Review collected by and hosted on G2.com.
The flow of operations from Jobs, to quotes, bookings and then shipments makes our daily job as a freight forwarder much easeir and smoother.
Not to forget creating pickup orders easily. Review collected by and hosted on G2.com.
Some updates on the shipment level, after creation, are not reflected on booking level. Review collected by and hosted on G2.com.
Magaya Supply Chain has most of the things any freight forwarder might want in a operational scope, which works pretty well on a day to day basis Review collected by and hosted on G2.com.
On the strategic side of things, Magaya isnt very easy to integrate to other softwares, what makes it hard to align with objectives and specially, makes it hard to include on live, complex data analysis. Also customer support isnt the greatest since is pretty hard to get in contact with the team. Review collected by and hosted on G2.com.
What I like best about Magaya Supply Chain is its comprehensive and user-friendly platform that seamlessly integrates all aspects of logistics and supply chain management. The software's intuitive interface makes it easy to navigate and use, even for those who are not tech-savvy. Review collected by and hosted on G2.com.
I’m still getting fully acquainted with Magaya, but I think having ready-made dashboards would be a great enhancement. It would definitely add value by providing quick insights and making the data analysis even more accessible and efficient. Review collected by and hosted on G2.com.
