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Lusha Reviews & Product Details

SO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lusha?

Easily source prospects phone #'s and email.s Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Some phone numbers are inaccurate. When prospects start with new companies, say <3 months, their emails are not updated. Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

Easily finding emails for prospects Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

Thank you for your feedback! We're glad to hear that you find Lusha's features helpful in easily sourcing prospects' phone numbers and emails. We understand your concern about outdated emails for prospects who have recently started with new companies, please try our Job Change filter which helps solving this kind of issues!

Lusha Overview

What is Lusha?

Lusha empowers over 280,000 go-to-market teams worldwide, including: Google, Snowflake, Palo Alto, deel, and Salesloft. We help businesses get their next customers by providing access to the most accurate and fully compliant global database of companies and decision-makers, powered by insights from over 1.5 million users. The more you use Lusha, the more personalized it becomes. The platform offers tailored, signal-based recommendations on who to connect with, when, and why—so you can engage with the right people at the right time. Whether you're in B2B sales, marketing, or recruitment, join our 1.5M+ professionals worldwide and transform the way you work!🌍🚀📈

Lusha Details
Product Website
Discussions
Lusha Community
Languages Supported
English
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Product Description

Lusha is the sales intelligence platform designed to help businesses get their next customers. Our platform provides access to the most accurate and fully compliant global database of companies and decision-makers, powered by insights from over 1.5 million users.

How do you position yourself against your competitors?

With an AI-driven infrastructure, Lusha’s extensive global database is continuously updated, cross-verifying profiles and adding over 100,000 verified contacts daily.

⭐ Global B2B Data Provider: Lusha’s comprehensive database provides accurate contact details and detailed business profiles globally, empowering your growth on a worldwide scale.
⭐ Personalized Recommendations: Powered by advanced AI and insights from 1.5 million users, Lusha delivers you tailored recommendations to connect with the right prospects at the perfect time, unlocking new business opportunities.
⭐ Industry-Leading in Compliance & Security: Lusha meets the highest global standards for data compliance and security, including GDPR, CCPA, SOC 2 Type 2, ISO 27701 and ISO 27001, ensuring peace of mind for your business.
⭐ Ease of Use: Lusha is driven by a mission to deliver a hassle-free, user-friendly platform for finding and connecting with your decision-makers, featuring quick onboarding and seamless integrations.


Seller Details
Seller
Lusha
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LushaData
2,538 Twitter followers
LinkedIn® Page
www.linkedin.com
366 employees on LinkedIn®
Description

Lusha is the sales intelligence platform designed to help businesses get their next customers.Our platform provides access to the most accurate and fully compliant global database of companies and decision-makers, powered by insights from over 1.5 million users. The more users engage with Lusha, the more personalized it becomes. The platform offers tailored, signal-based recommendations on who to connect with, when, and why—so they can engage with the right people at the right time.Lusha empowers over
80,000 go-to-market teams worldwide, including: Google, Snowflake, Palo Alto, deel, and Salesloft.


AS
Overview Provided by:

Recent Lusha Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easy to find prospects"
Lusha's accurate contact data and seamless LinkedIn integration save me hours of prospecting while boosting my response rates—an essential tool for...
NS
Niheera S.Mid-Market (51-1000 emp.)
4.5 out of 5
"A best way to reach for client base"
About Lusha I like the best is easy to use and has good features for lead generation and use for daily basis.
ET
Enna T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Enna insight on LUSHA"
the best is its features, the perview and the availabiltiy of data
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1,493 out of 1,494 Total Reviews for Lusha

4.3 out of 5
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1,493 out of 1,494 Total Reviews for Lusha
4.3 out of 5
1,493 out of 1,494 Total Reviews for Lusha
4.3 out of 5

Lusha Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LushaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SL
Head of Revenue Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lusha?

The data itself feels at parity with Apollo - not significantly better.

Certainly better than ZoomInfo.

But it does not make up for the shortcomings. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Lusha does not two-way sync CRM Company / Contact ownership. Searching in their UI, you will not be able to discern if accounts or contacts are currently owned or worked.

The fix is to work between Lusha & the CRM or use a static CSV, which is not scalable with large teams.

Company ownership will override the CRM if someone does not check...which will create both duplicative effort and culture conflict.

Their support model is also terrible. During set up, I had questions about setting up an API and it took a full week to get someone on the phone for what was solved in a 15 minute call.

We've had issues with their CSV exports being sporadically formatted.

I have purchased dozens of softwares in my career and this is easily the worst experience I have had to-date.

Upon giving this exact feedback, they also do not care and said the fix would likely be at least 12 months out - top notch customer experience 😂 Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

Lusha was replacing Apollo in conjunction with a top of funnel tool we purchased to streamline cross channel outreach.

The data has been fine, but the shortcomings have created more work, frustration, and wasted time than any data provider I have used in the last 15 years. Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

Thank you so much for sharing this! We’re constantly learning from our diverse user base to improve our product, and feedback like yours is invaluable.

We did our best to schedule a call as quickly as possible, with both our Support and CS teams involved in your case. Every day, we’re working hard to make the product better, and we truly appreciate your input.

We see tremendous value in the CRM and API world, and many of the concerns you raised are already part of our roadmap. Your feedback helps shape the future of our platform!

PS
AM - Inside Sales
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lusha?

Lusha has been instrumental in helping me quickly reach my prospects, making it highly effective for the Indian market. It allows for tailored prospecting, enabling fast connections with key decision-makers and helping to build a robust pipeline for generating opportunities. With features like sequencing and intent targeting, it significantly boosts the chances of acquiring genuine leads and successful closures. I believe every organization should consider using Lusha to drive business growth. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Nothing to dislike but here is a suggestion. You may include an option for users if the provided no. or mail ID is incorrect and the user should be able to update the correct details. In such case, the Lusha team should be notified and then validate the contact no. After validation, the user should be rewarded with one extra credit in lieu of.

Hope you will think about this feature. Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

The biggest challenge was the difficulty in connecting with people easily, or the delays when trying to reach them through a boardline. However, Lusha solved this issue for me by enabling quick connections with my prospects. This swift outreach has directly contributed to generating business for my organization. Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

Thank you for sharing your positive experience with Lusha! We are thrilled to hear that our platform has been instrumental in helping you reach your prospects effectively in the Indian market. Your feedback about adding an option to update incorrect contact details is valuable, and we will definitely consider it for future enhancements. We are glad that Lusha has helped you overcome the challenge of connecting with prospects swiftly, leading to business growth. If you have any more suggestions or need assistance, please feel free to reach out to us. We appreciate your support and look forward to continuing to support your business success!

KC
Demand Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Lusha?

Lusha provides accurate phone numbers and email IDs. This data is pretty much useful for outreach purposes. All the phone numbers and emails are valid. I use Lusha every day to generate email IDs for my outreach purposes. Lusha can also be integrated with CRMs for the direct flow of data from Lusha to CRM. This will help in reducing time and cost. We can generate or achieve more accurate and valid leads in a short period for our sales and marketing efforts. Lusha is a user user-friendly tool. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Nothing to dislike about Lusha. All the features are good. Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

Lusha provides integration with CRM for better data enrichment. This helps save time for manual uploading of data in CRM. Its integration with CRMs is much reliable and easy to use. Lusha is providing accurate and valid mobile numbers and emails IDs for direct outreach. This valid data helps in engaging with the prospects effectively and provides high chances of turning the prospects in customers. Lusha offers Lusha Intent data features with which we can Identify companies that are searching for a solutions we offer. Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

Thank you for sharing your positive experience with Lusha! We're glad to hear that our accurate data and CRM integration have been beneficial for your sales and marketing efforts. We appreciate your feedback and are dedicated to continuously improving our services to meet your needs.

VD
Senior Manager Business Development
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Lusha?

Lusha makes it super easy to find contact details for leads. The data is mostly accurate, and the Chrome extension works smoothly. It saves a lot of time in finding the right people. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Sometimes, the contact info is outdated or missing. Also, the free plan has limited credits, so you run out quickly. Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

Lusha helps me find direct contact details of decision-makers. It makes outreach faster and more effective, so I don’t waste time searching for emails and phone numbers. Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

We're glad to hear that you find Lusha helpful in finding contact details for leads and that the Chrome extension works smoothly. We understand your concerns about outdated or missing contact info and the limitations of the free plan. We are constantly working to improve our data accuracy and provide more value for our users, so we appreciate your feedback.

NS
Key Account Executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lusha?

About Lusha I like the best is easy to use and has good features for lead generation and use for daily basis. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Sometimes there is no relatable call number and emails for the prospect we are searching. Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

Mostly it solve for the lead generation and which helped in prospect gaining. Review collected by and hosted on G2.com.

TG
President and CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lusha?

To be completely honest I don't know that there is much I like about them compared to other tools. I've been in the technology space for 18 years and they have a long way to go to compete in their market.they have no app, you can't use their product on a phone, we have found after collecting metrics that either they are 40% inaccurate or we are one unlucky customer who continues to select leads in their tool with bad data. When the rating says A, or A+ it should be accurate but it's not. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

It’s a horrible experience that your product can’t be used on a phone. How are reps on the go supposed to successfully prospect?

Also, they claim their data is accurate yet we are finding 40% inaccuracy abd that's being modest. I wouldn't recommend anyone to this platform - seek out Apollo or ZoomInfo first it's a little more expensive but it's worth it when you can actually bring in revenue from the info. Lusha tricks customers in by their false claims that they are more accurate than zoom info but I call BS, they also lack transparency. Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

They have intent data however I caution that it's basic and general at best. Most likely similar to their grab for random data leading then to be 40% accurate with emails and phone numbers. Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

Hi Trisha, we are sorry to hear this is the experience you had from using Lusha. Data integrity and accuracy are extremely important to us and we always strive to improve them. However, the correctness of details can vary according to many factors.

We rely on our algorithms to constantly keep the database up to date, so inevitably, we can't guarantee 100% accuracy at all times :pray:

I do promise you that we are working very hard to make sure the data is correct at least 81% of the time.

Nevertheless, your feedback is highly appreciated and was forwarded to our Data team.

I encourage you to keep on using Lusha, and I'm certain you will notice that the information is correct for the good part of contacts.

Please feel free to reply here if you have any questions or anything else you would like to share.

Thank you for understanding :blush:

JK
Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lusha?

Our recruiting firm specializes in multi-family real estate placements. This is a vital asset that assists us when we are trying to contact potential candidates or clients. I like numbers as well as emails can be provided. It's a bonus to obtain data information about clients i.e. year the company was founded, net worth, etc. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

I like that Lusha has an extension that works with LinkedIn Recruiter as we are viewing potential candidates that we would like to contact. The downside is sometimes the data is not always accurate. Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

Lusha provides vital information when we are trying to call potential candidates. This then helps us by hiring these potential contacts for our clients. Everyones happy Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

It's great to hear that Lusha is helping you connect with potential candidates and ultimately benefitting your clients. We appreciate your feedback and look forward to continuing to support your recruiting efforts.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Lusha?

Lusha's accurate contact data and seamless LinkedIn integration save me hours of prospecting while boosting my response rates—an essential tool for sales teams Review collected by and hosted on G2.com.

What do you dislike about Lusha?

While Lusha's data is generally reliable, occasional outdated contacts and a higher price point compared to some competitors can be drawbacks—but the time saved still makes it worth it for targeted outreach. Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

Lusha solves the biggest pain points in prospecting: finding accurate contact data quickly and personalizing outreach at scale. By providing direct phone numbers, verified emails, and company insights in seconds, it cuts my lead research time by 70% and boosts my response rates—helping me close deals faster without the guesswork Review collected by and hosted on G2.com.

HB
Creative Head
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lusha?

High Quality Leads thats Nurtures So Easily with the Lusha AI Sales Intelligence Platform and Loved the Streamlining Process Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Data Accuracy Is a Little Concern Somewhere that Can Be Managed and Overall Its Really Awesome and I Loved It Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

Lusha is Solving the High Quality Leads Problem that’s previously difficult with the other platforms and i loved this thing very much and its benefiting me in leads intelligence and proper controlling the data Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

We're glad to hear that you are enjoying the high-quality leads and streamlined process with Lusha's AI Sales Intelligence platform. We understand your concern about data accuracy and are continuously working to improve in this area. Thank you for your feedback!

ST
Regional Sales Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lusha?

Precise and reliable b2b contacts database, easy to use both from their Saas platform and through the LinkedIn add-on. The amount of contacts with details is satisfying with my needs. Customer support it's also very good. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Some of the details recorded within each lead are wrong and that's a waste of credits. Review collected by and hosted on G2.com.

What problems is Lusha solving and how is that benefiting you?

Lusha is helping my organization to get all the details about our prospects within our ICP. We craft the prospect list with LinkedIn Sales Navigator and then we enrich them with Lusha so we can contact directly our personas. Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

We appreciate your positive comments about our b2b contacts database and customer support. We understand the importance of accurate details and we are committed to improving the quality of our data to ensure a better experience for our users. Thank you for sharing your experience with Lusha!