![[ID] W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "[ID] W.")
The Linkedin Extension is helpful and running quite smoothly. The filtering capability is quite detailed, so we can narrow the prospect search based on the industry, department, job title, etc. Review collected by and hosted on G2.com.
I’m using the Professional Monthly Plan with 40 credits/month. But apparently, they “FORGOT” to tell you in the pricing plan that there is also a SEARCH QUOTA (this is different from the credits; that you can use to open a prospect’s contact information). The credits are no problem cause that is what we pay for, but they limit the prospect search WITHOUT INFORMING the CUSTOMER, so we cannot use all our CREDITS WITHIN THE GIVEN TIME; I think this is an UNETHICAL PRACTICE.
The search quota limits you from using what we already paid for, and suddenly you get the notification in your account: “Your search quota usage is 100%. Upgrade your plan to increase your search limit”. Even without the search limitation, you will never run out of credits because not all the prospect contact information is available in Lusha (from my experience, the success rate is only 1 of 10 searches).
Update: I extended the subscription to see if the search quota would be renewed to but THEY DID NOT! Already contacted customer service through chat, but they said they'd be back online in 2 hours. They even did not mention HOW MUCH IS SEARCH QUOTA WE HAVE! This company really sucks! Review collected by and hosted on G2.com.
Video Reviews
Ranking Lusha
One of the best tool in Industry for direct numbers
1,490 out of 1,491 Total Reviews for Lusha
Overall Review Sentiment for Lusha
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The data itself feels at parity with Apollo - not significantly better.
Certainly better than ZoomInfo.
But it does not make up for the shortcomings. Review collected by and hosted on G2.com.
Lusha does not two-way sync CRM Company / Contact ownership. Searching in their UI, you will not be able to discern if accounts or contacts are currently owned or worked.
The fix is to work between Lusha & the CRM or use a static CSV, which is not scalable with large teams.
Company ownership will override the CRM if someone does not check...which will create both duplicative effort and culture conflict.
Their support model is also terrible. During set up, I had questions about setting up an API and it took a full week to get someone on the phone for what was solved in a 15 minute call.
We've had issues with their CSV exports being sporadically formatted.
I have purchased dozens of softwares in my career and this is easily the worst experience I have had to-date.
Upon giving this exact feedback, they also do not care and said the fix would likely be at least 12 months out - top notch customer experience 😂 Review collected by and hosted on G2.com.
Lusha has been instrumental in helping me quickly reach my prospects, making it highly effective for the Indian market. It allows for tailored prospecting, enabling fast connections with key decision-makers and helping to build a robust pipeline for generating opportunities. With features like sequencing and intent targeting, it significantly boosts the chances of acquiring genuine leads and successful closures. I believe every organization should consider using Lusha to drive business growth. Review collected by and hosted on G2.com.
Nothing to dislike but here is a suggestion. You may include an option for users if the provided no. or mail ID is incorrect and the user should be able to update the correct details. In such case, the Lusha team should be notified and then validate the contact no. After validation, the user should be rewarded with one extra credit in lieu of.
Hope you will think about this feature. Review collected by and hosted on G2.com.
Lusha provides accurate phone numbers and email IDs. This data is pretty much useful for outreach purposes. All the phone numbers and emails are valid. I use Lusha every day to generate email IDs for my outreach purposes. Lusha can also be integrated with CRMs for the direct flow of data from Lusha to CRM. This will help in reducing time and cost. We can generate or achieve more accurate and valid leads in a short period for our sales and marketing efforts. Lusha is a user user-friendly tool. Review collected by and hosted on G2.com.
Nothing to dislike about Lusha. All the features are good. Review collected by and hosted on G2.com.
Lusha makes it super easy to find contact details for leads. The data is mostly accurate, and the Chrome extension works smoothly. It saves a lot of time in finding the right people. Review collected by and hosted on G2.com.
Sometimes, the contact info is outdated or missing. Also, the free plan has limited credits, so you run out quickly. Review collected by and hosted on G2.com.
To be completely honest I don't know that there is much I like about them compared to other tools. I've been in the technology space for 18 years and they have a long way to go to compete in their market.they have no app, you can't use their product on a phone, we have found after collecting metrics that either they are 40% inaccurate or we are one unlucky customer who continues to select leads in their tool with bad data. When the rating says A, or A+ it should be accurate but it's not. Review collected by and hosted on G2.com.
It’s a horrible experience that your product can’t be used on a phone. How are reps on the go supposed to successfully prospect?
Also, they claim their data is accurate yet we are finding 40% inaccuracy abd that's being modest. I wouldn't recommend anyone to this platform - seek out Apollo or ZoomInfo first it's a little more expensive but it's worth it when you can actually bring in revenue from the info. Lusha tricks customers in by their false claims that they are more accurate than zoom info but I call BS, they also lack transparency. Review collected by and hosted on G2.com.
Our recruiting firm specializes in multi-family real estate placements. This is a vital asset that assists us when we are trying to contact potential candidates or clients. I like numbers as well as emails can be provided. It's a bonus to obtain data information about clients i.e. year the company was founded, net worth, etc. Review collected by and hosted on G2.com.
I like that Lusha has an extension that works with LinkedIn Recruiter as we are viewing potential candidates that we would like to contact. The downside is sometimes the data is not always accurate. Review collected by and hosted on G2.com.
High Quality Leads thats Nurtures So Easily with the Lusha AI Sales Intelligence Platform and Loved the Streamlining Process Review collected by and hosted on G2.com.
Data Accuracy Is a Little Concern Somewhere that Can Be Managed and Overall Its Really Awesome and I Loved It Review collected by and hosted on G2.com.
Precise and reliable b2b contacts database, easy to use both from their Saas platform and through the LinkedIn add-on. The amount of contacts with details is satisfying with my needs. Customer support it's also very good. Review collected by and hosted on G2.com.
Some of the details recorded within each lead are wrong and that's a waste of credits. Review collected by and hosted on G2.com.
Lusha is very useful tool to find the right contacts of decision makers in any organization. The process is very fast and super easy, which saves a lot of time. The best part is, it is providing the accurate contact information which helps our sales team for outreach. All the crucial information regarding a company (like: revenue, industry, employee size, HQ), I can easily get through it, leads to reduce the time for research.Additionally, I can create separte lists and export the contacts as well. Review collected by and hosted on G2.com.
While fetching data through Linkedin profile, it would be beneficial if it will fetch the location also along with Phone number & gmail.
Otherwise, nothing to dislike about it. Review collected by and hosted on G2.com.
The precision in giving correct and current contacts for probable clients is amongst Lusha’s most vital elements. This could immensely simplify the selling procedure and improve chances of engaging with those doing the decisions.cost friendly too. Review collected by and hosted on G2.com.
I don't find disadvantage for lusha but sometimes the data accuracy is not that much precise. Review collected by and hosted on G2.com.
