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The team scheduled a 1:1 consultation with me. Also, they extended the open enrollment for me so i could make changes. Review collected by and hosted on G2.com.
Maybe have more little boxes/blurbs around the page explaining what everything is since benefits is usually so confusing Review collected by and hosted on G2.com.
58 out of 59 Total Reviews for Lumity Benefits Platform
I love being able to have all my benefits access and information on my phone without needing physical cards. Review collected by and hosted on G2.com.
The UI can take a little bit of getting used to, but once you do it's easy enough to use. Review collected by and hosted on G2.com.
I really enjoyed the ease of use and ability to see all plans in pdf Review collected by and hosted on G2.com.
I would like to see an app or maybe a clear option to discuss with a person Review collected by and hosted on G2.com.
Out of several benefits platforms I have used, Lumity is by far the platform most willing to provide support that is prompt, clear, and helpful. Online info sessions leading into open enrollment were great. Benefits packages offered are really outstanding at every tier of coverage. This is something that matters a lot to me so I'm one of the people who goes into the details. And Lumity has overperformed for us. Review collected by and hosted on G2.com.
Nothing so far from Lumity. I have some issues with the big insurance companies, but everyone who has ever worked with them does - but for Lumity's piece of it, they make it much less stressful, not more, which is all you can ask of the platform provider. Review collected by and hosted on G2.com.
I had a lot of options to choose from. It was faster navigate through. It normally takes an hour or more to sign up for benefits and I was able to do it in 10 minutes. Review collected by and hosted on G2.com.
I had a little user interface issues but nothing I couldn’t figure out myself. Other than that the program worked amazingly. Review collected by and hosted on G2.com.
I like how that when going through the medical benefits each one explained exactly how everything worked. All questions that I had were answered in the descriptions of each plan. I like how it broke down all the verbiage that was in the plans that way if I wasn't sure about what a word meant I had a great reference point. Review collected by and hosted on G2.com.
I disliked how most of the plans looked the same and the difference between them wasn't just made clear in the beginning. I didn't like how we only had one choice on the dental and eye care provider. We had many choices on the medical and I think that there should at least be three choices to choose from on the other two as well. Review collected by and hosted on G2.com.
I loved how simple the Lumity website made my enrollment experience. The text was always large and easy to read. The plans were explained in plain English and what mattered most (how much I needed to contribute) was always front and center. I appreciated the "learn more" sections when I was lost. Buttons were large and easy to interact with. Review collected by and hosted on G2.com.
I disliked being offered the Dependent FSA when I had no dependents. I was confused as to why I would do that and the FAQ didn't have anything pertaining to my situation. Review collected by and hosted on G2.com.
Very self explanatory, if I had a question, seems Lumity was prepared and my next sentence all was answered Review collected by and hosted on G2.com.
I didn’t have the ability to go back in to my dashboard and fix a mistake(birthday)I noticed after submitting my initial enrollment for benefits Review collected by and hosted on G2.com.
Easy to Enroll and quick navigation, Only observation is most of the call to action buttons are below the fold where we need to scroll and look for next click,
when I am on Selecting the plan and trying to understand "why?" clicked on it and comes to a big page where it took me a little time to figure out where is "X" to close well for the first time I have used browser back button but after that, I have used "X" to close the page/pop up Window
But it was a easy and quick to identify what is next step
Need to explore more as Enrollment was quick and easy. Review collected by and hosted on G2.com.
Login into the Mobile app is not easy not sure do I have to register again or change my password. Review collected by and hosted on G2.com.
My company and I will spend over $20,000 next year on medical expenses, the vast majority of which are the premiums for my medical coverage. This is the first time in my life that I felt like someone else was taking this as seriously as I was. There is so much to know, and so much to keep track of, when making these decisions. Lumity seems to have figured out what I will find useful to know, and provides that information only where I'll find it helpful, and in very intuitive ways, too. Review collected by and hosted on G2.com.
There really wasn't much to dislike, which may be unprecedented. The one bit of friction that stands out was that I would much rather have determined the total amount of an FSA and then have the pay period deductions calculated (instead of the opposite). Review collected by and hosted on G2.com.
