--- title: Lucidya - Social Media Analytics Reviews meta_title: 'Lucidya - Social Media Analytics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how Lucidya - Social Media Analytics works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 117 scale: '5' date_modified: '2026-07-13' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Lucidya - Social Media Analytics Reviews **Vendor:** Lucidya **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.7/5.0 **Total Reviews:** 117 ## About Lucidya - Social Media Analytics Lucidya’s AI-powered Social Listening software helps enterprises understand what is being said about their brand so they can spot trends, identify growth opportunities, and protect their reputation. With advanced brand monitoring, sentiment analysis, and competitive benchmarking, Lucidya enables businesses to capture every conversation that matters across digital channels. From monitoring brand health to uncovering market opportunities, Lucidya transforms raw social data into actionable insights that safeguard reputation, deepen customer understanding, and accelerate growth. With real-time alerts, analytics dashboards, influencer tracking, and automated reporting, Lucidya empowers teams to move faster, make smarter decisions, and stay ahead of customer expectations. Key Capabilities of Lucidya’s Social Listening Platform -Monitor brand health in real time by tracking mentions, sentiment, and public perception across social media, blogs, forums, and news sites. -Stay proactive with instant alerts on traffic spikes, influencer activity, and emerging trends to respond quickly and prevent crises. -Visualize performance with analytics dashboards that centralize KPIs, highlight opportunities, and align stakeholders. -Benchmark against competitors with share of voice analysis, sentiment tracking, and performance comparisons to identify strengths, weaknesses, and market gaps. -Optimize campaign performance by analyzing engagement, sentiment, and ROI with detailed post-level and tweet volume insights. -Leverage historical and live data to uncover long-term trends, forecast market shifts, and react instantly to new developments. -Protect brand reputation by detecting sudden spikes in negative sentiment and mitigating risks before they escalate into crises. -Gain audience insights into customer behavior, preferences, and sentiment to personalize strategies and boost engagement. -Track influencer marketing opportunities by monitoring influencer activity, mentions, and engagement to strengthen brand visibility. -Stay informed on industry trends with continuous monitoring of competitor activity, customer conversations, and market shifts. -Maximize event impact by tracking conversations around product launches, conferences, and events in real time to adapt campaigns on the spot. Save time with automated reporting by distributing tailored insights to stakeholders without manual effort. Keep an eye on your brand's social media activities and market performance across all digital channels with Lucidya’s Social Listening platform. ## Lucidya - Social Media Analytics Pros & Cons **What users like:** - Users find Lucidya to be **highly user-friendly** , facilitating quick setup and intuitive navigation for effective analysis. (4 reviews) - Users highlight the **easy setup** of Lucidya, enabling quick onboarding and immediate use without complications. (4 reviews) - Users praise the **intuitive interface** of Lucidya, enabling quick insights and seamless integration into daily workflows. (3 reviews) - Users value the **user-friendly experience** of Lucidya, benefiting from seamless data analysis and actionable insights. (2 reviews) - Users value the **relevant insights and trend analysis** from Lucidya, enhancing decision-making in Arabic-speaking markets. (2 reviews) - Customer Support (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) - Helpful (1 reviews) - Innovation (1 reviews) **What users dislike:** - Users find **difficult reporting** due to limited customization and inconsistencies, impacting efficiency and deadlines. (3 reviews) - Users find the **dashboard issues** limit interaction, seeking more clickable elements and customization for better usability. (2 reviews) - Users often experience **slow data loading speeds** , which can disrupt report generation and deadlines on Lucidya. (1 reviews) - Users feel that **customization issues** hinder their ability to tailor reports and dashboards effectively for their teams. (1 reviews) - Users find that **data inaccuracy** in reports leads to inconsistencies, necessitating manual validation and improved customization. (1 reviews) - Learning Curve (1 reviews) - Manual Labor (1 reviews) - Slow Loading (1 reviews) ## Lucidya - Social Media Analytics Reviews ### 1. Unified Social Media Insights with Real-Time Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Harish S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Lucidya - Social Media Analytics?** I use Lucidya - Social Media Analytics to monitor brand mentions, track customer sentiment, and analyze engagement across different social media platforms. It's great that it saves time by collecting and organizing social media data from multiple platforms in one place instead of checking each platform manually. I really appreciate the easy-to-use dashboard and powerful AI-driven insights. I also like how it combines data from multiple social media channels into one place, which adds value by providing a complete view of audience engagement and brand performance without switching between multiple tools. The initial setup was fairly straightforward and user-friendly. I would be very likely to recommend Lucidya due to its strong value in social media monitoring, sentiment analysis, and unified dashboards, along with its AI-driven insights that assist in improving decision-making and real-time tracking for managing brand reputation and customer engagement. **What do you dislike about Lucidya - Social Media Analytics?** The customization of reports and dashboards, as more flexibility would make it easier to tailor insights for different teams or clients. It could be improved by allowing users to create more personalized layouts and select exactly which metrics, charts, and KPIs they want to display. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya - Social Media Analytics to streamline data collection across platforms, saving time and providing a complete view of audience engagement. Its AI-driven insights improve decision-making and it enhances brand reputation management with real-time tracking. ### 2. Powerful Social Listening and Analytics Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Tina S. | Web Designing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Lucidya - Social Media Analytics?** I use Lucidya to track brand conversions, measure campaign performance, and monitor competitor activity. It gives me useful insights that help me make better social media decisions. My favorite features are social listening, competitor tracking, and sentiment analysis. The platform presents data clearly, making it easier to monitor brand performance and make data-driven decisions. Social listening helps me track brand conversions, sentiment analysis shows how the audience reacts to our campaigns, and competitor tracking helps me benchmark our performance. Setting up Lucidya was extremely simple. **What do you dislike about Lucidya - Social Media Analytics?** Sometimes the reporting options feel a bit limited when creating highly customized reports. Expanding dashboard flexibility and improving data coverage for certain platforms would make the experience better. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya to track brand conversions, monitor competitor activity, and measure campaign performance. It helps me spot potential issues early, and provides insights to make faster and more informed social media decisions. ### 3. Empowers Strategy with Comprehensive Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Lucidya - Social Media Analytics?** I use Lucidya - Social Media Analytics to track brand engagement and sentiment, campaign and post performance, and competitor activity. I appreciate that it solves the challenge of tracking brand mentions, understanding audience sentiment, spotting trends early, and seeing what content engages people the most. Lucidya goes beyond basic social media analytics by making it really easy to track brand mentions, monitor audience sentiment, spot trends, and compare our performance with competitors—all in one place. It gives me clear insights to improve our content strategy and create more relevant content, helping me improve our social media results. The initial setup was pretty straightforward, making it easy to get started, set up monitoring topics, and start tracking. **What do you dislike about Lucidya - Social Media Analytics?** The analytics on TikTok could be improved. It would be helpful to have more detailed TikTok insights, especially around video performance and engagement trends. For example, deeper breakdowns of which videos are getting attention, what topics or formats are performing well, and how audiences are reacting would make it easier to understand what works on TikTok and improve future content. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya to track brand engagement and sentiment, monitor posts performance and competitor activity. It helps in tracking brand mentions, understanding audience sentiment, spotting trends early, and adjusting our content strategy based on real engagement insights. ### 4. Time-Saving and Insightful Social Media Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Abdullrahim A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Lucidya - Social Media Analytics?** I like that Lucidya's dashboard is organized and easy to use, not complicated. The ability to export a full ready report in just one minute saves me a lot of time. I find the sentiment feature especially helpful because it provides more details about each sentiment, allowing me to better understand audience feedback. The tool also helps me save time by tracking competitors easily, understanding audience problems from negative comments, and managing replies from one place instead of switching between social media platforms. The initial setup was straightforward because the connection steps were clear, making it easy to link our social media accounts without complexity. **What do you dislike about Lucidya - Social Media Analytics?** The ability to customize the report design could be improved so the exported report matches our brand identity more than Lucidya branding. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya to compare account performance with competitors, track negative comments for audience insights, and manage replies from one place, saving time by avoiding platform switching. ### 5. Essential for Crisis Management and Competitive Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Nour M. | B2B Content Marketer, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Lucidya - Social Media Analytics?** I use Lucidya - Social Media Analytics mainly for early crisis detection and monitoring how our campaigns perform against competitors. It has improved my ability to spot issues early and understand campaign reception, which has allowed us to address problems like website booking confusion swiftly, which helps protect conversion rates. The platform makes it easy to break down sentiment by themes, so I can see if reactions relate to pricing, accessibility, or service. Also, Lucidya is constantly improving and very easy to navigate. It offers insights from a high-level overview down to specific posts without getting lost. I am impressed by its specialization in Arabic content, as it is important for our diverse audience, and I believe its accuracy surpasses other well-known platforms. Initial setup was straightforward with excellent support during onboarding. It smoothly integrates with other tools like Hubspot and our booking system. **What do you dislike about Lucidya - Social Media Analytics?** What could be improved is when we want to tailor those insights to a very specific narrative or angle to present them to stakeholders. It takes some user effort to reframe the same data into a different storyline depending on the objective. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya for early crisis detection, spotting issues early, understanding campaign effectiveness, and breaking down sentiment by themes. It helps us respond quickly to customer issues and refine our marketing strategies effectively. ### 6. Lucidya Makes Social Listening Simple and Actionable **Rating:** 4.5/5.0 stars **Reviewed by:** kirti s. | Content Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Lucidya - Social Media Analytics?** What I like best about Lucidya – Social Media Analytics is how it makes social listening simple and actionable. I can track audience sentiment, brand mentions, trends, and campaign performance in one place, which helps me understand customers better and make faster marketing decisions. **What do you dislike about Lucidya - Social Media Analytics?** I don’t dislike much about Lucidya – Social Media Analytics, but the platform can feel a little overwhelming at first because it offers many features, dashboards, and insights. It may take some time to understand all reports properly. More beginner-friendly guidance or simpler onboarding would make the experience even better. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Lucidya helps me track brand mentions, customer sentiment, social media trends, and campaign performance in one place. It saves time, reduces manual monitoring, and gives clearer insights into what people are saying, helping me improve content, engagement, and marketing decisions. ### 7. Robust Social Listening with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Rita G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Lucidya - Social Media Analytics?** I really like Lucidya's dialect support which helps us understand local conversations more accurately, especially customer sentiment and feedback. It fits the regional market well. The Customer Success team is very supportive, always helping us get more value from the platform, and any technical issues are resolved in about two days. The initial setup was really easy, particularly after the amazing training provided by the Customer Success team. **What do you dislike about Lucidya - Social Media Analytics?** TikTok data coverage needs to be improved, as it does not collect competitors' TikTok data as well as we would like. It would be helpful if Lucidya could collect more TikTok data beyond our own account, especially competitors' content and engagement, so we can benchmark performance more accurately. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya to monitor online conversations, track brand mentions, and analyze customer sentiment in one place, making it easier to understand sentiment, spot issues early, and turn conversations into insights. ### 8. Empowers Our Marketing with Real-Time Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Abhi P. | Senior Digital Marketing Executive, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Lucidya - Social Media Analytics?** I like Lucidya's analysis features and appreciate the dashboards and clear reports. They make it easy to understand key insights without digging into data. Sentiment and trends are easy to grasp and help us quickly act on audience feedback. The tool helps us track performance, monitor sentiment, and share clear updates with the team. The initial setup was simple and easy to understand. **What do you dislike about Lucidya - Social Media Analytics?** It could be improved in terms of more advanced filtering options and customization reports. For reporting, more customization options such as templates, deeper data breakdowns and easier export formats. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya to track brand sentiment, monitor campaign performance, and analyze audience engagement. It helps our team make data-driven marketing decisions, monitor brand reputation in real time, and respond quickly to market trends. ### 9. Great for Real-Time Alerts, Needs User-Friendly Dashboard **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Lucidya - Social Media Analytics?** I use Lucidya - Social Media Analytics with my team to track customer complaints in real time. I like that it helps in real-time alert and early intervention, which is really beneficial. I also appreciate the speed of gathering data and the automated reporting features, as they save my time and reduce the need for hours of data entry and spreadsheet formatting. **What do you dislike about Lucidya - Social Media Analytics?** I don't like the dashboard, if I'm a new user then I need proper training to understand this and work on this. As a user I would like to see some good widgets. So for new users you can share step by step guideline so that they can learn it easily. Also you can add pre built widgets which will be clean. At this moment it feels too complex to get a quick summary snapshot at a glance without deep menu diving. It was not easy but one of my friend helped me. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Lucidya helps my team track customer complaints in real-time, consolidating messages into one dashboard. It provides real-time alerts for early intervention and saves time on data entry with automated reporting. ### 10. Real-Time Insights, Transformative for PR Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Lucidya - Social Media Analytics?** I use Lucidya to track brand mentions and monitor competitor activities in real time, which is incredibly valuable for catching customer complaints across all social media platforms. I appreciate how it allows me to track reputation and customer feedback across multiple online platforms effortlessly. Everything appears on a single plane of glass, making public sentiment easy to analyze and act upon. I also like how Lucidya enables proactive and predictive analytics in real time, which helps us create more focused, customer-friendly PR campaigns. This capability saves time and improves the efficiency of our marketing operations, which is a significant advantage as I believe that in any business, time is money. Overall, I'd rate it a 10/10 for recommendation because it has definitely made our work smoother and more efficient. **What do you dislike about Lucidya - Social Media Analytics?** My main criticism would be response speeds. In a culture where time is that important, faster feedback from the application or website is something to look forward to. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I track brand mentions, monitor competitors, and catch complaints in real time with Lucidya. It consolidates feedback across platforms, enabling proactive analytics for marketing. This improves marketing efficiency and saves time. ### 11. Empowers Data-Driven Social Strategies **Rating:** 4.5/5.0 stars **Reviewed by:** AMAN R. | Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Lucidya - Social Media Analytics?** I like how Lucidya provides clear sentiment insights and real-time monitoring, which helps me make data-driven decisions with confidence. I also appreciate the competitive benchmarking and customized dashboards, which make tracking performance and reports much more efficient. Additionally, the initial setup was straightforward, and the onboarding process made it easy to start tracking relevant conversations and insights quickly. **What do you dislike about Lucidya - Social Media Analytics?** I would like to see more advanced customizable reporting options and broader coverage for some emerging social media platforms. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya to monitor brand mentions, track audience sentiments, and analyze campaign performance. It helps me quickly understand public sentiments without manually reviewing conversations, and make more informed decisions for future social media strategies. ### 12. Lucidya Makes Social Listening Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** chetan s. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lucidya - Social Media Analytics?** I like Lucidya for its accurate sentiment analysis, which helps me understand how clients feel about our brand without having to review thousands of comments. The user-friendly dashboard makes it easy to access insights, track trends, and create reports efficiently. I also appreciate the real-time monitoring capabilities that allow me to respond quickly to customer feedback. Additionally, this platform simplifies the process of tracking campaign performance. **What do you dislike about Lucidya - Social Media Analytics?** it will take time to learn full features **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya to monitor brand mentions and track campaign performance. It helps me understand large volumes of social media conversations and simplifies data. Accurate sentiment analysis, a user-friendly dashboard, and real-time monitoring let me respond quickly to feedback and access insights easily. ### 13. Effortless Brand Sentiment Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Meenakshi M. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Lucidya - Social Media Analytics?** I like Lucidya - Social Media Analytics for its real social listening capabilities and easy-to-use dashboard. It provides clear insights into audience sentiment and brand performance. The setup was straightforward and easy to complete. I find the platform efficient for tracking brand sentiment and social media performance. It's easy to use and provides valuable social media insights, which helps me track brand sentiment effectively. **What do you dislike about Lucidya - Social Media Analytics?** The platform works well overall, but some reports could offer more customization options and faster data exports. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya to track brand sentiment and social media performance, monitor campaigns, and gain insights for better marketing decisions. It offers real social listening and a user-friendly dashboard. ### 14. Streamlined Brand Sentiment Tracking with Deep Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Sannidhya S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Lucidya - Social Media Analytics?** I use Lucidya - Social Media Analytics for tracking brand sentiment, monitoring campaigns, and understanding audience conversations. I appreciate the intuitive dashboards which have made competitor and market analysis more efficient. I like its deep analysis, which provides clear insights into audience behavior and sentiment. It was very easy to set up and use, which I find valuable. **What do you dislike about Lucidya - Social Media Analytics?** Deeper analytics coverage for platforms like TikTok and YouTube, especially for video engagement insights. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I find Lucidya - Social Media Analytics helps me track brand sentiment, monitor campaigns, and understand audience conversations. The intuitive dashboards make competitor and market analysis more efficient, and the deep analysis provides clear insights into audience behavior and sentiment. ### 15. Effective Social Listening for Better Customer Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Nupur R. | Customer Relationship Management Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Lucidya - Social Media Analytics?** What I like best about Lucidya is its ability to track customer feedback and sentiment in real time. It helps me understand customer concerns, identify trends quickly, and improve the overall customer experience. **What do you dislike about Lucidya - Social Media Analytics?** The platform works well overall, but I would like more flexibility when creating custom reports and setting up alerts. A few additional integrations and expanded platform coverage would also be beneficial. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Lucidya helps me monitor customer feedback, track sentiment, and identify recurring concerns across social media channels. This allows me to respond more effectively to customer needs and improve the overall customer experience. ### 16. Insightful Analytics with Room for TikTok Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Punish A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Lucidya - Social Media Analytics?** I like the ability to track brand mentions, analyze sentiments, and understand audience reactions with Lucidya - Social Media Analytics. These features help me make informed content decisions based on real insights. **What do you dislike about Lucidya - Social Media Analytics?** TikTok data collection is not that deep, and I wish it had better and deeper sentiment analyses and audience engagement tracking for better content strategy. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya to understand brand positioning and audience interactions. It summarizes marketing performance and assists in strategy. Tracking brand mentions and analyzing sentiments guide content decisions with real insights. ### 17. Insightful and Reliable Tool for Arabic Market Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Muhannad K. **Reviewed Date:** December 21, 2025 **What do you like best about Lucidya - Social Media Analytics?** I really like how relevant the insights are for our market, especially when it comes to Arabic content and local context. Lucidya is reliable, easy to navigate, and provides a clear picture without overcomplicating the analysis. It's also very user-friendly, which made the setup very easy and allowed my team to start using it quickly without heavy onboarding or technical effort. The platform helps us avoid misreading customer sentiment and market conversations in Arabic-speaking markets, providing accurate insights in local dialects, which builds confidence in the data and supports strategic decisions. Combining Lucidya with our internal system data workflows enhances our ability to validate insights and turn social data into actionable intelligence. **What do you dislike about Lucidya - Social Media Analytics?** One area that could be improved is reporting. Reports could be more flexible and detailed, and occasionally we notice minor inconsistencies in numbers that require manual validation. More report customization and clear metric definitions would be helpful. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya for market research and competitor benchmarking. It helps track real-time audience sentiment, especially in Arabic, and spot market shifts early. The relevant insights prevent misreading customer sentiment, and the user-friendly platform makes strategic decision-making easier. ### 18. Transforms Social Media Insights with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Fayez M. **Reviewed Date:** December 16, 2025 **What do you like best about Lucidya - Social Media Analytics?** I appreciate how easy it is to turn social conversations into clear, actionable insights with Lucidya - Social Media Analytics. It helps our marketing and CX teams quickly understand sentiment, spot trends, and respond faster to customer needs. The intuitive dashboard and real-time monitoring make it easy to stay on top of conversations and act quickly without spending too much time analyzing data. I also find the initial setup straightforward, with clear guidance and support from the Lucidya team, allowing us to start monitoring and analyzing data quickly. **What do you dislike about Lucidya - Social Media Analytics?** Some advanced features have a learning curve, and more customization in reports and dashboards would make the platform even more flexible for different team needs. The more advanced analytics and query setup can take time to fully understand, especially when refining keywords and sentiment rules. We'd also like more flexibility to customize dashboards and reports by role, metrics, and visualization types to better suit marketing and CX team needs. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Lucidya helps us centralize customer feedback from multiple social platforms, identify sentiment, spot issues, and detect potential crises. This leads to faster responses and data-driven decisions, improving campaign performance and customer satisfaction. ### 19. Insightful Analytics with Room for Speed Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** chetan s. | Search Engine Optimization Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Lucidya - Social Media Analytics?** I really like the realtime monitoring and perfect dashboard of Lucidya - Social Media Analytics. It helped me to understand the trend and understand customer segment. Plus, the initial setup was very easy. **What do you dislike about Lucidya - Social Media Analytics?** it need to improve the speed to create report **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya - Social Media Analytics to check my social media performance. It helps me understand trends and customer segments effectively. ### 20. Customizable Reporting but Needs Improved Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Piyali D. | Digital Markeing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Lucidya - Social Media Analytics?** I use Lucidya - Social Media Analytics for reporting customization. It's easier to understand and view the analytics, making it more convenient for my needs. **What do you dislike about Lucidya - Social Media Analytics?** I think reporting and datasets flexibility could be improved. It would be great if reports could be customized and extracted faster. Also, the dashboard should be a little more interactive. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya for reporting customization, making it easier to understand and view analytics. ### 21. User-Friendly and Insightful, But Needs More Interactivity **Rating:** 4.0/5.0 stars **Reviewed by:** Omar T. **Reviewed Date:** December 20, 2025 **What do you like best about Lucidya - Social Media Analytics?** I like that the user experience with Lucidya - Social Media Analytics is very friendly and easy to use. I find Lucidya very beneficial as it provides a summary of all data, making it easier to analyze and get straight to the point. The initial setup was very seamless; the Lucidya team had the accounts configured and ready within 48 hours, and the training took about 10 days to ensure everything was running well. **What do you dislike about Lucidya - Social Media Analytics?** I would say making things more interactive or more things clickable in the dashboard. I want to be able to click on any of the graphs to deep dive and see the analytics of that specific area, like dialects. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya - Social Media Analytics for social media monitoring and analysis, solving brand assessment, brand perception, and benchmarking issues. ### 22. Simple, Useful Social Analytics Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Lucidya - Social Media Analytics?** I like how Lucidya turns social media data into clear, useful insights. It helps me track sentiment, understand audience conversations, and make faster content decisions. **What do you dislike about Lucidya - Social Media Analytics?** Lucidya is useful, but I feel the reporting dashboard can be smoother. Sometimes insights take extra time to filter, so faster navigation would improve the experience. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** We struggled to track customer sentiment across channels, but Lucidya helps us spot trends faster, understand audience feedback, and make better content decisions with less manual effort. ### 23. Effortless Social Monitoring with Intuitive, Reliable Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Lucidya - Social Media Analytics?** What I like most about Lucidya is how easy and intuitive the platform is to use. The implementation was smooth, and it integrates seamlessly into my daily workflow. I use the platform frequently because the number of features it offers allows me to monitor conversations, track sentiment, and generate reports efficiently. The insights are always accurate and reliable, which helps me deliver better results. I also appreciate their responsive customer support, which makes the overall experience even better. **What do you dislike about Lucidya - Social Media Analytics?** The primary challenge I face is with the data loading speed. Occasionally, generating reports or extracting data takes longer than anticipated, particularly when handling large datasets or during periods of high usage. Because I depend on the platform regularly, these delays can sometimes impact my deadlines. Enhancing the processing speed would make the platform more efficient and better suited to my frequent needs. Additionally, there have been several occasions when I used the Comments Sentiment Analysis feature for a report and encountered extremely offensive language in the results. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Lucidya helps me manage social media monitoring more efficiently by giving me clear, accurate insights without complicating the workflow. Its easy-to-use interface and smooth implementation allowed me to adopt it quickly, and the integration with our daily processes saves a lot of time. I use the platform frequently to track conversations, measure sentiment, and generate reliable reports for clients. The wide range of features helps me understand audience behavior and respond faster. Whenever I face a question, their customer support team is quick and helpful, which makes the entire experience even more seamless. Overall, Lucidya solves the challenge of time-consuming manual monitoring and helps me deliver better, data-driven results. ### 24. Easy to use and great support for social signal analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Talal A. | Media Director **Reviewed Date:** December 08, 2025 **What do you like best about Lucidya - Social Media Analytics?** I love the ease of use of the interfaces in Lucidya - Social Media Analytics, the elegant design, and the continuous support from the Lucidya team. I also liked that the Lucidya interface is constantly updated and all options are available in a simple manner. **What do you dislike about Lucidya - Social Media Analytics?** Wider availability for sharing real-time dashboard screens with any user in real-time. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I use Lucidya for reputation analysis, collecting and analyzing mentions, and issuing reports related to social monitoring and statistics. ### 25. Lucidya has given us insight into our customers that we never thought were possible. **Rating:** 5.0/5.0 stars **Reviewed by:** Bader L. | Chief Operations Officer, Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** their interface is easy to use and straightforward, why didn't need their help often but whenever their help was requested their customer support team was there to assist. **What do you dislike about Lucidya - Social Media Analytics?** We've used similar products before and Lucidya was a major upgrade that doesn't leave room for us to dislike anything just yet. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Our customer segment love to express their opinion on social media, we don't have problems getting insights from our English speaking countries, however Arabic speaking countries were tricky since we couldn't find a tool that truely captures our customers feelings and actual openion until we signed with Lucidya. ### 26. Demo feed back **Rating:** 5.0/5.0 stars **Reviewed by:** Raed K. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** The most likely part is the dashboard, the team is very supportive, and the real-time data in the dashboard are very helpful. the advantage over the other competitors is the local hosting data inside Saudi Arabia. **What do you dislike about Lucidya - Social Media Analytics?** I think nothing missing in lucidya, everything works well. **Recommendations to others considering Lucidya - Social Media Analytics:** I strongly suggest lucidya for any company needs to work with such a stable tool and professional team **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** all social media reviews and impact from one place, yes and it helps the companies to take the right decision, it also help to be more productive ### 27. Excellent social media analytics tool using advanced AI **Rating:** 5.0/5.0 stars **Reviewed by:** Zeyad H. | Founder & Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Lucidya - Social Media Analytics?** One of my favorite features is the social media listening tool in Arabic, in which the AI can understand different arabic dialects. This helps my business see customer viewpoints and opinions easily and efficiently without complex input. I Highly recommend using this feature from Lucidya, especially if your business has a wide customer base with arabic users. **What do you dislike about Lucidya - Social Media Analytics?** I would like to see Lucidya expand its services to consulting in business and marketing, as the tools provided can be used highly effectively in aiding businesses with executive management and marketing decisions. I would like to see how the tools provided have helped in big campaigns. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I am making decisions based on the reports provided by understanding the viewpoints of my customers and the opinions of all stakeholders. Lucidya's latest customer experience management has aided my business in learning about customer behavior on a deeper level. This has increased my business performance overall. ### 28. Social media listening at its best **Rating:** 5.0/5.0 stars **Reviewed by:** Raghad A. | Sales Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** I like that Lucidya supports crisis management with real time alerts that indicate unexpected spikes in negative sentiment, which comes in handy for high-profile brands and government organizations. **What do you dislike about Lucidya - Social Media Analytics?** There’s room for improvement when it comes to the range of digital channels covered by the tool. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** The tool allows brands to better understand the way that they are perceived in the market. It’s good for maintaining a sound public image and good public relations. ### 29. Top listening and analytics tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** I like Lucidya’s automated reports. Those contain metrics that give you a more comprehensive view of your customer-base, no matter the industry. The reports are easily exportable in PDF and ppt formats, and they can be published in Arabic as well as English. **What do you dislike about Lucidya - Social Media Analytics?** I don’t know that Instagram and Facebook functionalities are as good as Twitter with respect to the tool. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** The tool offers easy access to data and insights that are more of a challenge to get otherwise. There’s a lot that you can do with that for your business, but mostly, it’s value is in connecting with customers more effectively and learning to offer more relevant experiences. ### 30. Best team members in Riyadh **Rating:** 5.0/5.0 stars **Reviewed by:** Nour D. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2022 **What do you like best about Lucidya - Social Media Analytics?** The tool allows you to filter collected data by region, language, dialect, sentiment, key words etc., which really helps detect brand performance and engagement trends. You can analyze the way different audience segments interact with your brand online and make decisions accordingly. **What do you dislike about Lucidya - Social Media Analytics?** Instagram and Facebook monitoring is somewhat limited **Recommendations to others considering Lucidya - Social Media Analytics:** Don't hesitate to look into Lucidya to see if it works for you. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** We want our brand to be more connected to real customer needs and are working to significantly grow our awareness of customer attitudes and thoughts around the brand, its offering and experience. The sentiment analysis provided by Lucidya plays an important role in that. ### 31. Seems like a great platform to stay ahead and listen to customers **Rating:** 5.0/5.0 stars **Reviewed by:** Dana A. | Manager, Brand Planning, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2022 **What do you like best about Lucidya - Social Media Analytics?** It's well tailored for Arab brands and audiences. The reporting feature is useful for sharing with external stakeholders. Spike alerts are also useful for staying on top of current conversations. **What do you dislike about Lucidya - Social Media Analytics?** I hope that in the future LinkedIn listening is added to Lucidya to help with corporate communications. We also want to make sure our YouTube campaigns are relevant and drive brand loyalty. **Recommendations to others considering Lucidya - Social Media Analytics:** It is a platform that is worth considering and works better for Arab brands. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Based on the demo, I would say the platform helps with choosing the right influencers, gaining insights on brand reputation and generating new ideas based on social listening. ### 32. A game-changer for Arabic brands **Rating:** 4.5/5.0 stars **Reviewed by:** mustafa m. | Supply chain item master, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2022 **What do you like best about Lucidya - Social Media Analytics?** I think the tool is capable of listening to all kinds of conversations that enable brands to really connect with their audience on a deeper level; Lucidya can analyze over 15 Arabic dialects and present all the metrics that a brand needs to develop a meaningful experience, especially for Arabic customers. **What do you dislike about Lucidya - Social Media Analytics?** I don’t know that there’s anything specific that I dislike about the tool, but I can see it being more scalable and intuitive in the future for brands that are interested in Customer Experience Management (CXM) but already have an ecosystem in place. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Market research lead genartion ### 33. Lucidya review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** I like Lucidya because it provides social media analytics tools that gather and process Arabic data from conversations on social media, such as Twitter. And I think there aren't Arabic companies that have a huge amount of Arabic data like Lucidya. **What do you dislike about Lucidya - Social Media Analytics?** I understand that Lucidya focuses on B2B but I would like to see some focus on the individual customer and improving the prices more. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Gathering and analyzing the customer's conversations and reviews on social media will provide a solid understanding of the customer behavior and this increase the performance of the service ### 34. I like the maturity of the tool’s capability to analyze Arabic Data in different forms and dialects. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** I like the maturity of the tool’s capability to analyze Arabic data in different forms and dialects. This is unique to Lucidya, as I’ve yet to see another brand make such an offering in the region. **What do you dislike about Lucidya - Social Media Analytics?** The ratio of the number of languages that the tool can listen to, to the number of languages it can analyze, seems a bit off. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** The tool can provide our brand the platform to get deep insights into our Arabic-speaking audience, specifically in terms of dialect distribution and other useful metrics of analysis. ### 35. Amazing listening and analytics tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** I like that Lucidya can listen and analyze data in Arabic, especially in multiple dialects. This can benefit public sector organizations in the region and Arabic brands. **What do you dislike about Lucidya - Social Media Analytics?** No trace of locidya in social media , think it would be a good idea if you start to premote Lucidya via social media plat forms for example tiktok and snapchat **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I think that with Lucidya’s capabilities, brands have the chance to create more impactful experiences for their customers, especially in the Arab world. ### 36. All about insight-driven business decisions! **Rating:** 5.0/5.0 stars **Reviewed by:** Rayan A. | Senior Associate - Client Services , Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Lucidya - Social Media Analytics?** The automated reports help keep track of key industry events and developments. I like that they are customizable, versatile and exportable to Excel and PowerPoint. **What do you dislike about Lucidya - Social Media Analytics?** Sometimes metrics do not reflect current social media interactions. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** The tool helps us connect with our target audience more effectively by providing real insights on our customer needs, in addition to their thoughts and feelings around our brand and our competitors. With Lucidya we can look deeper into traffic, sentiment and engagement trends, all in one place. ### 37. Great experience with perfect application **Rating:** 5.0/5.0 stars **Reviewed by:** Adham E. | Marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2022 **What do you like best about Lucidya - Social Media Analytics?** Lucidya helped me to know what do my customers feel and think about my products And helped me to know what they like or don't **What do you dislike about Lucidya - Social Media Analytics?** I thinks ot's perfect application with competitive price **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I don't find any problems til now but i found alot of benefits like it can detect the customer language with the accent and it's something special in it ### 38. Completed a demo session with the marketing team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2022 **What do you like best about Lucidya - Social Media Analytics?** Impressive coverage of the Arabic language analysis, and a proven list of clients **What do you dislike about Lucidya - Social Media Analytics?** No pre-existing analysis on my topic of research, all use cases had to be detailed from the start. Based on your existing list of clients, you should be able to create a default analysis per industry. One solution for all businesses is nice, but a dedicated tool for a targeted market is what im looking for. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Monitoring charter related to your product, in addition to assessing the lifetime of serten trend in the market ### 39. Review of Lucidya! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2022 **What do you like best about Lucidya - Social Media Analytics?** Software using Ai to track news and articles published online with keywords and across all social media as well. I plan on proposing it to the marketing team for using it at my organization. **What do you dislike about Lucidya - Social Media Analytics?** Nothing yet. I am impressed with the fact that it is a brand grown in Saudi Arabia and can track in Arabic as well which is an advantage over other tools online. More languages in the future would be beneficial too given the multi-cultural landscape of the UAE. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** I look forward to solving more issues that are posted on social media. Customer service is the heart and soul of our operations across different modes of public transport. ### 40. The best social listening tool for Arabic brands **Rating:** 5.0/5.0 stars **Reviewed by:** Meznah A. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Lucidya - Social Media Analytics?** My favorite part about the tool is the alert feature, which lets the team know when there are unusual traffic spikes for PR and crisis management purposes. **What do you dislike about Lucidya - Social Media Analytics?** There can be a delay in receiving exported reports via email. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** We want our brand to be in touch with digital and social media trends related to the market category we are in. It’s great that we can monitor keywords, hashtags and receive alerts with any spikes that occur. ### 41. Essential Platform Fo marketers **Rating:** 4.0/5.0 stars **Reviewed by:** Arwa A. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about Lucidya - Social Media Analytics?** Lucidya is one of the few Platforms in the region that offers such services and plays a key role in enhancing your business! **What do you dislike about Lucidya - Social Media Analytics?** Noting to mention, so far so easy to use, reach Products **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Access key data / which leads to the perfect decisions ### 42. Lucidya tools can give us accurate analysis to know the next step. **Rating:** 5.0/5.0 stars **Reviewed by:** Ibraheem A. | ‏Co-founder & Owner, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Lucidya - Social Media Analytics?** As a marketer, I liked the social listening tool so that we can easily measure the campaign. **What do you dislike about Lucidya - Social Media Analytics?** I wish they can have more channels in the Gulf countries. **Recommendations to others considering Lucidya - Social Media Analytics:** Lucisya is the best way to help you to improve your business in addition to measuring your campaign. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** The social listening tool helped us to know our target group's needs, in addition, helped us measure the campaign. ### 43. World class team and product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Lucidya - Social Media Analytics?** Highly competent group of individuals building a world class CXM platform. Huge potential to disrupt and redefine ways in which businesses interact with their customers. **What do you dislike about Lucidya - Social Media Analytics?** It's a growing team and company, and increased focus on changing market trends will help them adapt to customer demands better. However given the strong team and talent, I have no doubt that they will grow at a very rapid pace going forward. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Lucidya is an amazing CXM platform. It benefits businesses in improving their customer relationships. The team at Lucidya is best at what they do, and always looking to go the extra mile. ### 44. Dynamic listening and analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** The fact that Lucidya listens to more than just social media,but also news channels and blogs, and can differentiate and analyze both English and Arabic **What do you dislike about Lucidya - Social Media Analytics?** I'm not so sure about the price compared to other tools in the market **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** The tool provides so much insight and allows businesses to measure their performance compared to competitors and gauge their overall experience as brands across digital touchpoints. ### 45. Social listening **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Lucidya - Social Media Analytics?** I like the competitive benchmarking feature that Lucidya offers, which can provide insight around trends and best practices in the automotive landscape **What do you dislike about Lucidya - Social Media Analytics?** There’s a lot of noise when it comes to data collection, which can be eliminated. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** The tool can help our brand stand out creatively in the digital space and provide a unique platform for us to generate leads and grow as a business. ### 46. One of the best social media listening and analytics tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** Lucidya collects data from all over the internet to provide businesses with deep insights about customers, competitors and the market environment. The automated reports are very useful. **What do you dislike about Lucidya - Social Media Analytics?** It seems that sometimes the tool doesn’t show the requested data accurately **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** We can gauge brand performance and experience online with Lucidya’s social listening and digital analytics. This alone can improve content strategies and support effective marketing campaigns. ### 47. Lucidya is one of the best tools with smart features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** ‏I like that Lucidya provides sentiment analysis of online content about brands, products, and experiences. I also like that it can collect data in real-time with higher accuracy than most tools in the market. **What do you dislike about Lucidya - Social Media Analytics?** ‏I’m not sure if accuracy applies to the historical data provided by the tool. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** ‏The tool allows brands to measure the satisfaction of certain segments in the market over time. ### 48. Amazing Social Media Listening Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Faris h. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2022 **What do you like best about Lucidya - Social Media Analytics?** Wide variation of useful tools to gain many insights about different demographics and clusters of people. **What do you dislike about Lucidya - Social Media Analytics?** Not a lot to complain about. The tool performs as promised. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Gauging the sentiment around specific topics within a certain customer base. ### 49. ‏Impressive social media listening & analytics tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about Lucidya - Social Media Analytics?** ‏Lucidya can collect and analyze all sorts of interactions and conversations from multiple digital channels to give brands the opportunity to better understand and serve their customers. **What do you dislike about Lucidya - Social Media Analytics?** ‏The tool can be more inclusive in its listening and analytics. Perhaps it can introduce other channels to its range. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** ‏Lucidya empowers Arabic brands to really connect with their customers and offer them relevant and meaningful experiences based on insight. And our business performance was increased ### 50. One of the best social media analytics and listening tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lucidya - Social Media Analytics?** Lucidya is a tool that can collect, analyze and visualize both qualitative and quantitative data, such as sentiment analysis from multiple digital touch-points all in one platform. **What do you dislike about Lucidya - Social Media Analytics?** I couldn't find a youtube channel or a snapchat account. **What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?** Businesses and brads are empowered to creat more impactful experiences for customers with Lucidya, especially in the middle east. ## Lucidya - Social Media Analytics Discussions - [How many industries do you currently work with?](https://www.g2.com/discussions/how-many-industries-do-you-currently-work-with) - 1 upvote - [How does Lucidya contribute to improving the quality of life for people who use it?](https://www.g2.com/discussions/how-does-lucidya-contribute-to-improving-the-quality-of-life-for-people-who-use-it) - 1 upvote - [What is your vision in term of product development](https://www.g2.com/discussions/what-is-your-vision-in-term-of-product-development) - 1 upvote - [Do you plan on expanding in the MIddle East?](https://www.g2.com/discussions/do-you-plan-on-expanding-in-the-middle-east) - 1 upvote - [A friend of mine would like to know more about how Lucidya could benefit their business. How can the tool serve the education sector?](https://www.g2.com/discussions/a-friend-of-mine-would-like-to-know-more-about-how-lucidya-could-benefit-their-business-how-can-the-tool-serve-the-education-sector) - 1 upvote - [View Lucidya - Social Media Analytics pricing details and edition comparison](https://www.g2.com/products/lucidya-social-media-analytics/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+14%3A15%3A38+-0500&secure%5Bsession_id%5D=f1b1b489-2e32-4dd8-a4d2-d39d2160b9da&secure%5Btoken%5D=57138fa64728d00857b428e4afd40d1f1b5c1b7f5401a1f6f749613bb1189d69&format=llm_user) ## Lucidya - Social Media Analytics Integrations - [CAN Capital](https://www.g2.com/products/can-capital/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [Intercom Enterprises](https://www.g2.com/products/intercom-enterprises/reviews) - [Linkedin Posts Generator](https://www.g2.com/products/linkedin-posts-generator/reviews) - [TikTok Ads](https://www.g2.com/products/tiktok-ads/reviews) - [Twitter API](https://www.g2.com/products/twitter-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Lucidya - Social Media Analytics Features **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering ## Top Lucidya - Social Media Analytics Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,627 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,140 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (709 reviews)