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Lou by Totango Reviews & Product Details - Page 9

Lou by Totango Overview

What is Lou by Totango?

Lou is the easiest way to create engaging in-product experiences. Scale user onboarding effectively with Lou product tours, drive product adoption with Lou feature announcements, trigger helpful hints, and more all without writing a line of code. Choose from one of our expert templates, customize to look built in house, & launch in minutes. No code required. Visit louassist.com to create your free account. The average Lou user goes live within one hour from signing up!

Lou by Totango Details
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Product Description

Lou is a digital adoption platform that makes it easy to turn new users into power users with self-serve onboarding, personalized product tours, and feature announcements. Create a free account and launch in just minutes - no code required.

How do you position yourself against your competitors?

Lou is the easiest way to create engaging in-product experiences. The average Lou user publishes their first experience live within an hour from creating their account.

Some of the features that make Lou so simple (but powerful) to use:
- Point and click element selection (no CSS selectors or HTML identifiers required)
- Use-case specific templates for out of the box experiences that look built in-house
- Advanced features are all code-free (like segments, A/B testing, & goal tracking)
- Integrations are all one click setup


Seller Details
Seller
Totango
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@Totango
7,527 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®
Description

Totango + Catalyst have joined forces to build a leading customer growth platform that helps businesses protect and grow revenue. Totango and Catalyst provide businesses with a united platform that drives recurring revenue success and measurable growth. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, Dynatrace, and Aircall—and the top revenue leaders at global B
B brands—including Braze, FiveTran, and Heap—use Totango and Catalyst to activate an intuitive customer experience with enterprise scale for post-sale revenue motions focused on measuring customer value and business outcomes, including account management, renewals, adoption, and upsell and cross-sell. Businesses gain AI functionality to fully understand customers and identify areas for revenue growth.


Chris W.
CW
Overview Provided by:

Recent Lou by Totango Reviews

Shalabh S.
SS
Shalabh S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Quick to get to work"
Very easy to start and deploy an onboarding experience. Also they have a pricing that won't break your back
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Super easy to set up"
My first tour was very easy to get started. It did not take long for our development team to set it up, either.
Mirella A.
MA
Mirella A.Small-Business (50 or fewer emp.)
4.0 out of 5
"Incredibly easy to use!"
That's supper easy to integrate and also easy to set up. We've been willing to set up a product tour for months and I got the whole thing done in t...
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Lou by Totango Media

Lou by Totango Demo - Personalize every user experience
Tailor learning experiences to every user's unique needs. Group users into custom segments or choose from one of LOU's turnkey segments to deliver experiences designed specifically for them.
Lou by Totango Demo - Build without your dev team
The Lou Builder enables your team to create, test, and deploy interactive product experiences right on top of your platform within minutes — no code or technical skills required.
Lou by Totango Demo - Drive engagement with in‑platform experiences
Product tours, hotspots, modals and tooltips guide users through their journey to becoming power users and long-term customers. A user's first few logins are critical and Lou ensures they have a valuable experience each time.
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82 Lou by Totango Reviews

4.5 out of 5
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82 Lou by Totango Reviews
4.5 out of 5
82 Lou by Totango Reviews
4.5 out of 5

Lou by Totango Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Lou by TotangoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Online Media
UO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lou by Totango?

The features are more than I expected, and I like their affordability and simplicity of use. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

So far, I have not found anything I disliked. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

We run a number of different applications and services on separate sub-domains. Therefore onboarding can be challenging without the assistance of Onboarding tools like Lou. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lou by Totango?

Upsides of using Lou is that the UX team doesn't have to be dependent on developers to make product tours or add an announcement banner to the platform. Saves so much time. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

If Lou can provide webhooks for pushing user data, that will be great. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

On the go announcements for change log, new feature. Saves time, helps us convert more free trials to paying customers. Review collected by and hosted on G2.com.