Lou by Totango
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Lou by Totango
By Totango
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4.5 out of 5 stars
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Lou by Totango Reviews & Product Details - Page 8

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Lou by Totango Overview

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What is Lou by Totango?

Lou is the easiest way to create engaging in-product experiences. Scale user onboarding effectively with Lou product tours, drive product adoption with Lou feature announcements, trigger helpful hints, and more all without writing a line of code. Choose from one of our expert templates, customize to look built in house, & launch in minutes. No code required. Visit louassist.com to create your free account. The average Lou user goes live within one hour from signing up!

Lou by Totango Details
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Lou by Totango Community
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Product Description

Lou is a digital adoption platform that makes it easy to turn new users into power users with self-serve onboarding, personalized product tours, and feature announcements. Create a free account and launch in just minutes - no code required.

How do you position yourself against your competitors?

Lou is the easiest way to create engaging in-product experiences. The average Lou user publishes their first experience live within an hour from creating their account.

Some of the features that make Lou so simple (but powerful) to use:
- Point and click element selection (no CSS selectors or HTML identifiers required)
- Use-case specific templates for out of the box experiences that look built in-house
- Advanced features are all code-free (like segments, A/B testing, & goal tracking)
- Integrations are all one click setup

Seller Details
Seller
Totango
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@Totango
7,527 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®
Description

Totango + Catalyst have joined forces to build a leading customer growth platform that helps businesses protect and grow revenue. Totango and Catalyst provide businesses with a united platform that drives recurring revenue success and measurable growth. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, Dynatrace, and Aircall—and the top revenue leaders at global B
B brands—including Braze, FiveTran, and Heap—use Totango and Catalyst to activate an intuitive customer experience with enterprise scale for post-sale revenue motions focused on measuring customer value and business outcomes, including account management, renewals, adoption, and upsell and cross-sell. Businesses gain AI functionality to fully understand customers and identify areas for revenue growth.

Chris W.
CW
Overview Provided by:
Chris Winkler

Recent Lou by Totango Reviews

Shalabh S.
SS
Shalabh S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Quick to get to work"
Very easy to start and deploy an onboarding experience. Also they have a pricing that won't break your back
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Super easy to set up"
My first tour was very easy to get started. It did not take long for our development team to set it up, either.
Read more
Mirella A.
MA
Mirella A.Small-Business (50 or fewer emp.)
4.0 out of 5
"Incredibly easy to use!"
That's supper easy to integrate and also easy to set up. We've been willing to set up a product tour for months and I got the whole thing done in t...
Read more

Lou by Totango Pricing

Free
$0
No hidden fees
Startup
$79/mo
Billed annually or $99 monthly
Growth
$199/mo
Billed annually or $239 monthly
Enterprise
Starting at $299/mo
Billed annually
See all 4 Lou by Totango pricing levels
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
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Lou by Totango Media

Lou by Totango Demo - Personalize every user experience
Tailor learning experiences to every user's unique needs. Group users into custom segments or choose from one of LOU's turnkey segments to deliver experiences designed specifically for them.
Lou by Totango Demo - Build without your dev team
The Lou Builder enables your team to create, test, and deploy interactive product experiences right on top of your platform within minutes — no code or technical skills required.
Lou by Totango Demo - Drive engagement with in‑platform experiences
Product tours, hotspots, modals and tooltips guide users through their journey to becoming power users and long-term customers. A user's first few logins are critical and Lou ensures they have a valuable experience each time.
Answer a few questions to help the Lou by Totango community
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82 Lou by Totango Reviews

4.5 out of 5
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82 Lou by Totango Reviews
4.5 out of 5
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4.5 out of 5
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Lou by Totango Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Lou by TotangoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Telecommunications
ET
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Lou by Totango?

Builder is straightforward to use. And the inline coaching is on point (as it should be!) Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

Not much, I mean you have to involve your dev team for the final step; maybe create an alternative path somehow to publish in a synthetic way? Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Client/Coach on-boarding, prospect engagement, and conversion. Review collected by and hosted on G2.com.

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Admin Approval Link
AB
Head of Product
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lou by Totango?

The easiness of the communication setup thru a plugin on the browser! Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

It's new so it has not so many examples or tutorial but it's only matter of time! I love it! Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

I'm trying to solve the onboarding need of giving explications and tutorial creating the onboarding flow. You achieve a more engaged customers base Review collected by and hosted on G2.com.

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James N.
JN
CTO/CPO - Co-founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Lou by Totango?

Save time for onboarding new users

Great for product update

Simple UI but useful.

Chrome extension for quick up and run a product tour

Integration with mixpanel, segment so that your user journey is super clear in term of data. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

Currently, cant find something. But it needs time to growth the product Review collected by and hosted on G2.com.

Recommendations to others considering Lou by Totango:

If you work on user onboarding or get stuck in product updates to your users, Lou can help you!!! Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Onboarding new users

Product announcements

Segmentation the onboarding

Save a lot of time and see the result immediately Review collected by and hosted on G2.com.

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Quan P.
QP
Co-founder, Head of Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lou by Totango?

- Integrated with Google Analytics, Segment

- The UI & UX is very nice

- Tons of features to customize Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

So far, I'm excited to use Lou and there's nothing that I dislike it. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Lou helps me guide new users to sign in, so they know what to do next. Review collected by and hosted on G2.com.

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Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lou by Totango?

So easy to get started!

I can’t believe how intuitive it was to get started and build my first announcement with Lou. I’ve used outdated tools like WalkMe in the past that took weeks of training sessions before getting my first experience live. With Lou I was able to make it through the process of signup to first experience live in less than a half hour!

Plus, the design options are great. I was able to create an announcement that looks right at home on my website without touching a line of code. Can’t wait to see how much new revenue these simple announcements will drive for the new products we’re launching. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

Support for iOS and Android apps as well as more integrations. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Onboarding admins and merchants onto our platform. Review collected by and hosted on G2.com.

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Verified User in E-Learning
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Lou by Totango?

Very easy to implement and no drama adding an extra seat. I haven't used all the features just yet, but so far so good. There is lots of potential. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

I would love to see more widget options to embed. Review collected by and hosted on G2.com.

Recommendations to others considering Lou by Totango:

good job guys! I really like the software so far. Can't wait to see how strong you guys become and what you can continue achieving! Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Adding that extra level of personalisation to my virtual school. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lou by Totango?

Lou was exactly what I needed. It has a simple setup and has all the functionality I need Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

so far nothing, everything looks promising and beyond my expectation Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Onboarding announcements, Product tours, analyze users' behavior Review collected by and hosted on G2.com.

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Ankur f.
AF
CoFounder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lou by Totango?

LOU can auto show the popup to new users, those returning after long time, and activity based Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

Some kind of announcement widget would be helpful Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

We have a product (LongShot.ai) and use LOU to onboard our users Review collected by and hosted on G2.com.

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Sumeet S.
SS
Product Head
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lou by Totango?

UI is best and the way I can create steps easily. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

At the moment, as per my experience I do not see any con. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

I had to take help of my developers to create the onboarding steps, this way it is just plug and play. Review collected by and hosted on G2.com.

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Pablo G.
PG
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lou by Totango?

What i like the most is the easiness and intuitive the platform is, It is really plug-and-play, i have everything set in a couple of minutes. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

They should improve the speed of the app in general but is not to bad Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Im creating a tour for my SaaS when my client sign up Review collected by and hosted on G2.com.

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Lou by Totango