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82 Lou by Totango Reviews
Overall Review Sentiment for Lou by Totango
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Lou is a awesome tool that allows you to make a perfect guided experience for your visitors. Review collected by and hosted on G2.com.
The only thing I that I did not see clearly is where I can change my password under the setting tab, other then that everything is pretty streight forward. Review collected by and hosted on G2.com.
Many different types of engagement tools for onboarding, including allowing for embedded video or other custom javascript. I'm excited to get creative with how I onboard and how I announce new features. Review collected by and hosted on G2.com.
Every time I hit "Save", it takes an oddly long time to save (4-6 seconds).
Also, lots of features but not well thought-out UI in the onboarding builder. Review collected by and hosted on G2.com.
Setting up experiences is a really easy process. The UI is clean and easy to understand. having goals, segments, and other integrations is a really nice perk. Review collected by and hosted on G2.com.
I have a weird thing happening on the third step of my first experience where it reloads the URL and I'm not sure why. I spent more time on this than I should have. Review collected by and hosted on G2.com.
LOU is an excellent tool and is really easy to use.
It is smart, very intuitive, and easy to get started.
The Chrome extension really handy and it makes the tool ready to use very quickly.
Great design options. Feels polished with great UI and is a joy to use.
Can set-up and get the tool running in less than 10 minutes.
Works on multiple domains at once.
Pre-built segments are great additions.
Integrates well with Google Tag Manager and it is one of the best features.
Overall very much impressed and happy with LOU. Review collected by and hosted on G2.com.
Looking for more integrations.
Need more templates.
Need more visual options (along with pulsating dot). Review collected by and hosted on G2.com.
was looking for a tour builder since a long time ago, I tried another LTD, but it had a bad UX than I thought about integrating some js library and did it myself, but I had two problems:
1. Each time I need to make a tour or an announcement I need to edit code which takes time.
2. I will not get statistics about users' behavior (possible but needs a lot of work).
I found Lou, and it fits my needs precisely! The installation is easy and took only 5 minutes. You can start from scratch or use one of their templates. Review collected by and hosted on G2.com.
The essential features are there, but I also want to see improvements like new templates, triggers, and new targeting abilities. Review collected by and hosted on G2.com.
The Chrome extension is great. I've used others before and LOU's is very intuitive. The documentation is also great. Review collected by and hosted on G2.com.
Nothing yet right now. I do hope to see SDK support for mobile apps in the future. Review collected by and hosted on G2.com.
Loved how easy it was to set up and get up and running. Very customizable and very intuitive. Review collected by and hosted on G2.com.
The chrome extensions burns a lot of juice on my computer but not a big issue as that is only during set up Review collected by and hosted on G2.com.
Easy to set up, just a matter of minutes. Nicely and simply made. Review collected by and hosted on G2.com.
The function of highlighting the font to replace the color is buggy. The selection is reset and you have to do it several times. A bit annoying. English is not my native language, so I would like to be able to translate. Review collected by and hosted on G2.com.
UserGuiding
Product Announcements
Product Tours
User Segmentation
Goal Tracking
Feedback Surveys
Team Seats
Custom Branding & Themes
Analytics & User Engagement Integrations
Easy website integration
Chrome extension
App integrations Review collected by and hosted on G2.com.
So far, nothing is missing for my use cases. Review collected by and hosted on G2.com.
I like that Lou is powerful yet simple to use. Review collected by and hosted on G2.com.
It's not the fault of the software itself but I'm a new user and am still working on applying onboarding to WordPress admin area only. A detailed how-to for this purpose would be great. Review collected by and hosted on G2.com.
