LogRocket Reviews & Product Details

Being able to utilise user sessions to debug issues they may be experiencing.

We also utilise LogRocket to track user experience such as areas of improvment: RageClicking / DeadClicking etc.

As a QA Engineer, debugging issues which has recorded user sessions with great detail and no need to waste my time watching the whole video or session either, i can customise my search or what i want to see in the users session which is really cool and useful.

Filtering and adding custom events and actions as well, with segment integration! Review collected by and hosted on G2.com.

Some limitations with integration i think.. Review collected by and hosted on G2.com.

LogRocket has completely transformed how we troubleshoot user issues. The session replay feature is an absolute lifesaver—being able to see exactly what the user experienced removes all the guesswork from bug tracking. It's also invaluable for understanding user behavior and optimizing UI/UX. The integration with error tracking tools and Redux state logs gives us a full picture in one place. It’s user-friendly and surprisingly fast to implement. Review collected by and hosted on G2.com.

Pricing can get a little steep as your session volume scales, especially for non-profits or startups. I also wish the dashboard had more advanced filtering and segmentation options out of the box—sometimes you need to dig around more than you’d like to find patterns in user behavior. Additionally, while it's excellent for front-end issues, deeper backend integrations could improve overall observability. Review collected by and hosted on G2.com.

We implemented LogRocket about a year ago and it was a very easy set up. We can instantly see user replay sessions which has saved us an immense amount of time logging bugs with our dev team or spending countless errors trying to recreate bugs only to realize it was user error. This has given us great insight into user behavior and sped up our bug fixes/releases for our website. The service is easy to navigate, and sessions are easy to find with user ids. Review collected by and hosted on G2.com.

I don't have any downsides really. There is access to a lot of data, so it might be overwhelming to some users but I think they do a good job of setting up the dashboards and simplifying preconfigured options. Review collected by and hosted on G2.com.

It is the best way to help clients with technical issues they face. Sometimes you do not receive enough description about what the issue is. It is clear through log rocket to be able to see the steps to reproduce as well as if it may just be user error. It is easy to navigate through their portal and to sessions. My coworkers will send each other session clips to better understand a user's technical issue. It is a must have for any web development team! We use it every day! I am not entirely sure how it was integrated but I believe it was easy. The other tools they offer such as Galileo AI and product analytics is also extremely helpful in terms of product development - what features or user flows can be improved. Review collected by and hosted on G2.com.

Nothing - usually I would have some dislikes but I think they continually try to improve their user experience and constantly ask for feedback which lets me know they care a lot about catering to their users. Maybe just the cost but it is definitely worth it! Review collected by and hosted on G2.com.

As a developer, I’ve found LogRocket’s session replay feature incredibly useful for debugging and understanding real user behavior. Being able to visually retrace a user’s steps with exact clicks, inputs, and even console logs has saved me countless hours trying to reproduce bugs. It also integrates nicely with my existing stack, making it easy to track issues and improve UX without adding much overhead. Review collected by and hosted on G2.com.

That said, LogRocket can get a bit pricey, especially as your app scales and session volume increases. While the insights are top-notch, the pricing model based on sessions rather than users can make it harder to predict costs. Still, if you have the budget, the value it provides in terms of faster debugging and better product decisions is totally worth it. Review collected by and hosted on G2.com.

I love how effortlessly it helps us identify and resolve issues. The session recording and reporting give us a clear, visual timeline of user interactions, making debugging and troubleshooting incredibly efficient. The PagerDuty integration ensures we’re alerted to critical issues in real-time, helping us stay proactive rather than reactive. We use LogRocket every day, across our entire organization, and it was incredibly easy to get up and running, especially with the LogRocket team meeting with us frequently for checkups. Review collected by and hosted on G2.com.

The closest thing to a con that I can think of, is that there are often limitations on how many alerts you can have active at a time, or other metrics. However, after working with our support team at LogRocket, they raised those limits and ensured that we got exactly what we needed, and quickly. Review collected by and hosted on G2.com.

A super helpful tool, is easy to use.

Love the real-time tracking and how you are able to check the user's activity on your site.

I will 100% recommend giving it a try.

If you're not using it, you're missing out on a toolkit that makes debugging a breeze and takes your user experience to the next level. Review collected by and hosted on G2.com.

The only thing I dislike about LogRocket is the design, I believe that can be improved! But nothing really to worry about.

It will be great if while watching the user's interaction the video will speed up once there's no interaction or there's wait time Review collected by and hosted on G2.com.

The best thing about LogRocket is the ability to playback recorded sessions from our entire user base. It's easy to search by user email or date to match sessions up with the timing of errors in other systems and user reports. Once I find the spot in the session that I need, I can easily share that specific spot in the recording with the engineers. This is extremely helpful in trying to recreate production issues and gather the evidence to streamline a fix. Review collected by and hosted on G2.com.

With our current plan, our session replay recordings are available for one month unless they were played back. It would be great to have access to recordings for the past year regardless if they were played back or not. Review collected by and hosted on G2.com.

Perfect App LogRocket is incredibly useful for diagnosing issues quickly with session replays and frontend monitoring. It’s user-friendly, integrates well, and provides great insights into user behavior. Some features could be more intuitive, but overall, it’s an excellent debugging tool for developers. Highly recommended! Review collected by and hosted on G2.com.

Needs Improvement LogRocket provides powerful session replays and monitoring, but navigating logs can feel overwhelming due to the sheer amount of data. Some features could be more intuitive, and pricing may be a concern for smaller teams. Despite these drawbacks, it remains a useful tool for debugging and improving user experience. Review collected by and hosted on G2.com.

What I like best about LogRocket is how it bridges the gap between product, engineering, and support teams. The ability to replay user sessions alongside console logs, network activity, and performance metrics makes debugging way faster and more collaborative. It's not just about fixing bugs — it’s about improving user experience with real data. Review collected by and hosted on G2.com.

What I dislike about LogRocket is that while it's incredibly powerful, it can be a bit resource-intensive on larger apps, especially when you're tracking a lot of sessions. Sometimes it can impact performance or increase costs if not configured carefully. Also, the data privacy setup can be a little tricky to get right, especially when dealing with sensitive user info — so it takes some effort to make sure everything is compliant. Review collected by and hosted on G2.com.