Logi Symphony Reviews & Product Details - Page 6

The support is good and usually responsive. You don't have to be a javascript or coding expert to created fantastic visualizations out of the box. However, you can expand on the native functionality by javascript and C# code if you are so inclined. Very flexible and mostly intuitive to use. They actively add new features that are genuinely useful. Review collected by and hosted on G2.com.

When getting into the visualization creation a bit deeper, you can find occasions where the visualizations do unexpected things. There is normally a very good reason for the actions, but it can be difficult to figure out without calling or emailing support. Because the product is so robust and feature rich, there is a semi-steep, yet short, learning curve for new users. Review collected by and hosted on G2.com.

At every level, it is a pleasure to deal with Exago from CEO downwards, the team are helpful, accessible and knowledgeable. The communication is clear and frequent and the product is easy to use with an excellent support team. The product is continually evolving, very robust, and I would say best of class-based upon feedback from my customers and team of BI developers who have worked previously with a wide range of BI products. Review collected by and hosted on G2.com.

Nothing really, perhaps since covid the number of webinars has declined, which are very useful features. Review collected by and hosted on G2.com.

The self-service tool to very easy to use and end-users can use it with minimal training. Review collected by and hosted on G2.com.

The embedded analytics is programmer centric and while easy to use is dependent on the availability and skill level of developers Review collected by and hosted on G2.com.

Good training materials available, warm and helpful community, unmatched support services. Review collected by and hosted on G2.com.

There is so much you can do it can get tricky to use the more advanced features using your own script. Review collected by and hosted on G2.com.

The pricing for Logi is very attractive compared to the major players out there. We primarily use the report designer to provide scheduled PDF style reporting and aren't currently using any of the embedding options, but those seem more intuitive than some of the bursting functionality for email report generation. Review collected by and hosted on G2.com.

If you are looking for a basic analytics tool, Logi does the trick. It doesn't have nearly the bells and whistles of a platform like Tableau or Looker. Getting started is a bit unintuitive between using the designer and the server functions. Support was good to start, then waivered while they went through an acquisition, and then solid again. The transition hampered some of our development time, but it seems they are back on track now. Review collected by and hosted on G2.com.

few Options for dashboard customizations Review collected by and hosted on G2.com.

Data Visualization options and presenatation Review collected by and hosted on G2.com.

Dundas Bi offers users great flexibility Review collected by and hosted on G2.com.

The training for Dundas BI is fundamental and doesn't cover scripting. There's a lot that can be improved in this area. Review collected by and hosted on G2.com.

Logi Info uses XML-based text-files so it is easy enough to edit and copy them.

Logi Info Self-Service Reporting Module (SSRM) is more visual and thus easier for non-tech staff to use. Review collected by and hosted on G2.com.

Besides the self-service module, the rest of Logi is neither intuitive nor graphical with a heavy basis on using XML files to specify report formats and functionality. The Logi Info editor requires you to really know what you want to do in Logi already and how you would lay it out. It's not intuitive, not user-friendly, and not welcoming to exploration. It is not a product you use to explore data but to simply add visualisations into web apps - but why wouldn't you use a more conventional / superior web app environment anyway, such as (e.g.) Visual Studio / ASP.NET ?

Many things you want to achieve in Logi Info require you to rely on JavaScript or CSS. Support is only available in specific northern hemisphere timezones.

Only one person is allowed access to the licensing section of DevNet. Not all products are loaded into the licensing portal.

The self-service module itself is an app sitting on top of Logi Info and while it is a better option for non-technical folk, it's still slow, sub-performant and doesn't offer meta-data facilities out-of-the-box for ODBC-based data sources. Review collected by and hosted on G2.com.

Their API for the tool is excellent. There are so many customizations that can be done with it. Also, their support for Docker is great addition as it would be easier to deploy. Review collected by and hosted on G2.com.

Some of the features are still in the early stages (Docker) and might not be working as expected. Documentation is also a weakness, especially that they have so many API's exposed. Review collected by and hosted on G2.com.