LitExtension's team actively got us going and made our experience very pleasant by being communicative and proactive so we could reach our goal to deliver quickly.
Any feedback from our side was processed within 24 hours, so this is exactly what an agency like us is looking for when needing a migration service. Review collected by and hosted on G2.com.
Nothing to say here, was just flawless ! Review collected by and hosted on G2.com.
We had a large project to migrate our store from a platform we've been using for more than twenty years. I had major concerns over the amount of data we had and the concerns over migrating to a new platform given our extensive historical data. Not only was Litextension great with communication, they were also quick to answer all my questions during the process. With their help, we were able to launch our store quickly and efficiently. There individual support and guidance through the whole project made the experience straightforward. Would definitely recommend their service! Review collected by and hosted on G2.com.
Depending on your time zone, you may have to adjust correspondence times. However, this is not a big issue once the project is underway. Review collected by and hosted on G2.com.
That they took the time to understand and listen to what our request was and the nuance of our migration. Review collected by and hosted on G2.com.
There isn't anything that I dislike, they were able to do the job right and in a good time. Review collected by and hosted on G2.com.
We went for an All-In-One because the merchant we follow with my agency needed a custom data migration that was quite complex, the level of the customer support was really excellent, and the same for their tech skills, because all the customizations needed during the migration process were basically satisfied. Review collected by and hosted on G2.com.
Really nothing to dislike, the migration process was smooth and also quite quick. Review collected by and hosted on G2.com.
We contracted LitExtension to help migrate product data, along with some web pages from our Magento 2 site to a BigCommerce site. They were able to migrate it all over successfully, including product images and some custom fields. Whenever we ran into issues or needed something additional, they were always willing to help. They checked in frequently throughout the planning, implementation, and even after their work was complete.
Everyone we worked with on the LitExtension was helpful, friendly, and attentive. Review collected by and hosted on G2.com.
The only challenging part about working with them was the time zone difference. We're based in the US on the east coast, and our contacts at LitExtension were based in Vietnam, which was exactly a 12-hour time difference. This was a little challenging because by the time we started working in the morning, they had signed off, and vice versa. We were on a tight deadline for launching our website, so this was a bit challenging at times, but we ended up getting everything done in time. Review collected by and hosted on G2.com.
The service is good and proactive. You helped us with great kindness and patience in addressing every question about the process and were always open to resolving any errors and issues during the migration. Review collected by and hosted on G2.com.
Your service hours don't coincide with our working hours, which was certainly a challenge, but it's understandable and not your fault. Sometimes it took up to two days to respond due to workload, but almost the entire process was very smooth, and we received near-daily status updates. Review collected by and hosted on G2.com.
The process was extremely easy. LitExtension handled our migration and everything came through really well. Any issues that we ran into, they were able to explain or solve. Review collected by and hosted on G2.com.
I don't have anything negative to say except maybe the timezone difference. Review collected by and hosted on G2.com.
I was assigned Andy Dang as the contact person for my migration, which I am very happy with. Despite the time difference - my company is in Germany - the support was great. Sometimes I couldn't even reply as quickly as the work was carried out, as I still had to wait for feedback from my customer.
I have rarely experienced such prompt and highly qualified support. PERFECT! Review collected by and hosted on G2.com.
I have no negative points or criteria to this Review collected by and hosted on G2.com.
About Litxtension I like their problemsolving skill, helpfullness and fast response times.
Their DEVs have great response time and are keen to help with custopmization and migration of advanced features.
Their platform for is quite easy to use and set up for even mor advanced migration. In either case, if we were in need of assistance they were always here to help. Review collected by and hosted on G2.com.
Only thing we noticed that was new is that they have sepparate plugin for password migration.
Either way, once we asked how to migrate them, they provided answer and instructions right away. Review collected by and hosted on G2.com.
LitExtension helps us to save much time migrating from a Shopware Shop to a WooCommerce Shop. Every wish could be fullfilled with excellence! The support was very friendly and I will use the services again. Thank you so much! Review collected by and hosted on G2.com.
We have no dislikes about LitExtension :-) Review collected by and hosted on G2.com.