We have been with LiquiFire for over ten years now and are always happy with the work they do for us as well as the value it brings to our customers. Since we do not have physical stores for our customers to visit, LiquiFire helps our customers to visualize their customizations on our products in real time without seeing the product in person and knowing they will get a high quality result. Review collected by and hosted on G2.com.
In my opinion, the platform can be a bit technical so it is a must to either have your own in-house developer or work very closely alongside the LiquiFire developers to help navigate and set up products. Review collected by and hosted on G2.com.
35 out of 36 Total Reviews for LiquiFire OS
Overall Review Sentiment for LiquiFire OS
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I use LiquiFire OS for image generation, layering logos and personalization on products. The scripting language for writing chains is proprietary but if you have used any other scripting language it will be easy to pick up. You can modularize your scripts and use tab delimited variable tables or JSON objects to pull your data in. My favorite thing about it though is that you can set it and forget it. Once you set something up it just works. They also have a great web based code editor that has autocomplete making the chain build that much easier. They also have great PDF documentation which I use to quickly find what I need. For my use case I create the images once and serve them from a CDN so I can't speak to direct access from a website. For me implementation and integration has been pretty straight forward and whenever I got stuck their customer service was there to help me out. Review collected by and hosted on G2.com.
My only dislike about the platform so far is creating grids. It's a Photoshop plugin that is required to create curved overlays and it's no terribly intuitive. If I was working with it ever day I'm sure it would become second nature but because I only need it about once a year I find it better to just hire their professional services team then to learn it all over again. Review collected by and hosted on G2.com.
It ended up being so great for multi-device and also the foundation of our retail site education as we were starting with our site. Review collected by and hosted on G2.com.
Learning curve - I felt like I had to use multiple sources as I learned and implemented under a tight timeline. Their support & tools seem targeted more for experienced, large co users. Review collected by and hosted on G2.com.
Standout feature is its real-time image processing. Whether resizing, adjusting colors, or adding custom effects, it happens instantly helping to save time. Really helps with mananaging thousands of images. Templates are nice too Review collected by and hosted on G2.com.
interface could be more intuitive
the cost of using LiquiFire OS can be high compared to simpler image processing alternatives
mobile optimization could be enhanced
initial setup can be complex. Providing clearer documentation or more hands-on support might help Review collected by and hosted on G2.com.
Our team has been a client of Liquid Pixels since 2013. Our company has multiple transactional webstores with apparel and home imagery including hundreds of thousands of product images, content, email images, etc.
On top of having a great product, the Liquid Pixels Account Team and Customer Service have been one of the strongest, most reliable partners we have worked with throughout the years. They are always responsive, helpful and flexible which is something seen at initial engagement with many vendors but often times falls short after implementation. I appreciate the Liquid Pixels team and am grateful for their partnership over the years. Review collected by and hosted on G2.com.
As a Product manager, I do rely on my tech team often however I think this is a norm within the industry no matter the platform. Review collected by and hosted on G2.com.
The integration into our website infrastructure was extremely straightforward, resulting in an immediate and positive impact on our business operations. The platform has significantly streamlined the process of delivering customized, real-time product visualizations to our ecommerce shoppers. Additionally, the professionalism and responsiveness of the LiquidPixels team have been outstanding. Their readiness to assist in asset creation and troubleshoot any emerging issues has greatly contributed to a seamless operational flow. Review collected by and hosted on G2.com.
While the service is a powerful tool for enhancing customer engagement and personalization, the platform's interface presents a steep learning curve. At times, navigating the platform feels cumbersome and less intuitive than ideal, requiring a considerable investment in training for our team effectively utilize its full range of features.
This can somewhat hinder the spontaneous use of the tool when new assets are needed. However, it's important to highlight that these challenges are largely mitigated post-initial setup and asset integration, reducing the necessity for daily engagement with the tool itself. Review collected by and hosted on G2.com.
LiquiFire can be set up for a wide variety of uses that are powerful and elegant. Whether you have technical knowledge on your team or not, the team is very helpful in understanding and and providing the right level of support. LiquiFire is also very reliable. Once our team has set up products and assets, things are very hands off. Review collected by and hosted on G2.com.
The user interface can be a bit cumbersome and sluggish at times, which can make managing assets via the browser a little slow. This is more noticeable when setting up many assets at once, but becomes less of an issue for smaller projects. Review collected by and hosted on G2.com.
Product personalization is a significant value proposition for my company. We use Liquifire to render real-time previews for custom engraving across hundreds of products and multiple websites. We are able to provide a myriad of personalization options including a wide selection of font choices, monogramming and custom messaging to our B2B and B2C customers. Being able to provide a live preview is uniquely important and allows the customer to hit the ‘add to cart’ button with confidence.
The availability to make self-directed and immediate adjustments to data tables, masks and base images provides a high level of control.
Their capable Support team is readily available to answer questions; provide guidance & best practices; and training whenever support is needed.
Given our success with Liquid Pixels, we are inspired to develop new offerings that leverage the Liquifire OS. It is fully scalable and fully capable, and seems to be only fettered by our imagination. Review collected by and hosted on G2.com.
There is a learning curve that can, initially, be steeper than is preferred. But, again, their Support group is knowledgable, helpful and responsive. Review collected by and hosted on G2.com.
The team at LiquiFire is always willing to assist in any issues we come across, they have a dedicated team that is knowledgable and friendly to work with. Their team consistently reaches out to see what improvements can be made and what new features we may be interested in. They are transparent in their communication and fast to respond. It is easy to upload and implement new products and features into the platform - as we do it quite frequently. Review collected by and hosted on G2.com.
I run into some issues with the cache system, for my application - having cached images can sometimes be confusing although I do understand the benefits. Throughout communication with LiquiFire, they have helped me to understand the intricacies and alleviated my concerns. Review collected by and hosted on G2.com.
It is an "All at one place" solution for a business looking to expand into Ecommerce. Rather than buying several tools, you geg everything at one place. Review collected by and hosted on G2.com.
It is not very prevalent in market for people to increase use case. Review collected by and hosted on G2.com.
