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4.5 out of 5
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NJ
Nancy J.
Mid-Market(51-1000 emp.)
What do you like best about Lighthouse Issue Tracking?
That I can tag multiple people, but assign to just one so there are people able to see the conversation, but that ultimately one person is responsible for keeping things moving. Also that we have a company wide history on issues per client. Review collected by and hosted on G2.com.
What do you dislike about Lighthouse Issue Tracking?
I don't know that I'd have one. We've been using it for years and it was easy to adapt to - even new hires probably take to it more quickly than our own SaaS platform. Review collected by and hosted on G2.com.
9 out of 10 Total Reviews for Lighthouse Issue Tracking
3.1 out of 5
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UD
Verified User in Design
Small-Business(50 or fewer emp.)
What do you like best about Lighthouse Issue Tracking?
The report generated very quickly and lets you know what it is doing as you are waiting for the report to generate.The report is easy to read because it has good data visualization and allows you to spot the main issues through its color distinctions (i.e. red is most important to fix). Review collected by and hosted on G2.com.
What do you dislike about Lighthouse Issue Tracking?
It would be nice to view the report alongside the website so I can reference elements on the website that the report is referring to. Sometimes the numbers don't mean much you don't know the average scores that other websites receive so it would be nice to see how well the website compares with others. Review collected by and hosted on G2.com.
AA
Verified User in Apparel & Fashion
Mid-Market(51-1000 emp.)
What do you like best about Lighthouse Issue Tracking?
If you want issue tracking and bug tracking tools for whenever you are working on a project, Lighthouse might be worth checking out.
Review collected by and hosted on G2.com.
What do you dislike about Lighthouse Issue Tracking?
I've been using Basecamp for quite some time now to manage several projects at the same time and I have really enjoyed it except for the lack of integrated bug tracking framework Review collected by and hosted on G2.com.
AC
Verified User in Computer Software
Small-Business(50 or fewer emp.)
What do you like best about Lighthouse Issue Tracking?
Lighthouse is very simple and easy to use and it allows some basic customization and integrations. No frills but a solid tracking system that is designed to be as flexible as you need it to be. Review collected by and hosted on G2.com.
What do you dislike about Lighthouse Issue Tracking?
Not enough reporting and project managements features. Need more summary and graphical representation of project status. Review collected by and hosted on G2.com.
JM
Jennifer M.
Senior Account Manager
Small-Business(50 or fewer emp.)
What do you like best about Lighthouse Issue Tracking?
Open source to allow for flexibility if needed. It took little time to deploy and for the most part is easy to use. Review collected by and hosted on G2.com.
What do you dislike about Lighthouse Issue Tracking?
Canned Reporting could use some work for those looking for an out of the box solution. Review collected by and hosted on G2.com.
AS
Amanda S.
Specialty Benefits Coordinator
Small-Business(50 or fewer emp.)
What do you like best about Lighthouse Issue Tracking?
The ability to view data in multiple formats that are fairly easy to understand Review collected by and hosted on G2.com.
What do you dislike about Lighthouse Issue Tracking?
Not user friendly enough for me, takes a level of understanding to operate fluidly Review collected by and hosted on G2.com.
AH
Aung Thu Rha H.
Senior Security Engineer
Computer & Network Security
Small-Business(50 or fewer emp.)
What do you like best about Lighthouse Issue Tracking?
Lighthouse is one of the issue trackers that can start using after signing up without any promises. Unlimited trial with 100 MB is a good choice for PM or team leads who would like to try this tool. Creating projects and setting up takes a minute or two and you are ready to go. Review collected by and hosted on G2.com.
What do you dislike about Lighthouse Issue Tracking?
The UI is not attractive and it's better to use Ajax loading to make the UX smoother.Compared with other similar tools like JIRA, it can be seen that it is missing many features like integration with version control systems.However, most of the features and functionalities are working perfectly. Review collected by and hosted on G2.com.
SR
Steve R.
Senior Software Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
What do you like best about Lighthouse Issue Tracking?
Tagged content, searchable, easy to create a ticket. Review collected by and hosted on G2.com.
What do you dislike about Lighthouse Issue Tracking?
Integrations don't work; at least our integration with Beanstalk SVN does not always work. Review collected by and hosted on G2.com.
RM
Rick M.
Senior Developer
Internet
Small-Business(50 or fewer emp.)
What do you like best about Lighthouse Issue Tracking?
It's clean, simple and fast. Doesn't have the overhead of other issue trackers. The UI is simple and clean, yet it's capabilities are robust. Review collected by and hosted on G2.com.
What do you dislike about Lighthouse Issue Tracking?
Infrequently updated, more integration with other services would be nice. Review collected by and hosted on G2.com.
UI
Verified User in Internet
Small-Business(50 or fewer emp.)
What do you like best about Lighthouse Issue Tracking?
I like how simple and non technical it is. Anyone in a company (whatever position you're in) should be able to track issues. It works great if bugs needs to be tracked by developers and project managers. Review collected by and hosted on G2.com.
What do you dislike about Lighthouse Issue Tracking?
It's getting old and the UI doesn't take advantage of the latest trends. It feels like the software hasn't been updated for years now. Review collected by and hosted on G2.com.
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