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LegitFit Reviews & Product Details

Sean R.
SR
Gym Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LegitFit?

I really appreciate how user-friendly LegitFit is, both for me as a gym owner and for my clients. It makes managing class schedules, tracking attendance, and handling bookings seamless. The platform’s simplicity saves me time, and the integration with my gym’s operations has been smooth, helping improve the overall client experience. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

While LegitFit is generally effective, there are a few areas where it could improve. Sometimes the interface feels a bit limited in terms of customization for class schedules and client management. It would be great to have more flexibility with reporting features to track client progress and business metrics. Additionally, when messaging clients through the app it is a little limited/ ponderous because you have to send it through email "to all" with no gym logo

Side note: these a very very Minor as I love the system Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

LegitFit helps streamline class bookings, client management, and scheduling, which saves me a lot of time and reduces administrative workload. It eliminates the hassle of manually tracking attendance and payments, making operations more efficient. This allows me to focus more on coaching and growing my business, while clients enjoy an easy, hassle-free booking experience. Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for the review Sean! ❤️

I believe there's some new functionality we need to chat to you about!

LegitFit Overview

What is LegitFit?

LegitFit is fitness management made easy. We believe that those who help people achieve their Health & Fitness goals deserve to be empowered to manage less & earn more. We do this by offering businesses an affordable, lightweight solution to automate their workflows, reduce cancellations & maximize their customers’ experience. Our All-in-one Software: ➡️ Take Bookings & Payments Online ➡️ Manage Memberships & Packages ➡️ Streamline Communication with Your Clients or Members ➡️ Boost Customer Experience with Branded App and more

LegitFit Details
Product Website
Languages Supported
English
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Product Description

Business Software for Fitness Founders *LEGIT FIT is there to help you from first sale to scale!* *Our leading software solution is everything you need to run & grow a successful business. It's easy to use, affordable, and integrates powerful tools for bookings, payments, and communication!*


Seller Details
Company Website
Year Founded
2019
HQ Location
Cork, IE
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
Description

LegitFit’s platform empowers fitness entrepreneurs to succeed by automating their workflows, reducing cancellations, and maximizing their customers’ experience. We believe that those who help people achieve their health & fitness goals deserve to be empowered to manage less, and earn more.


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Recent LegitFit Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"The client support and entire client journey is managed exceptionally well."
The point of contact that I was assigned Shane Walsh was excellent to deal with. Really nice guy, and very skilled at his role.
Anna B.
AB
Anna B.Small-Business (50 or fewer emp.)
4.5 out of 5
"New LegitFit costumer"
LegitFit is very easy to navigate and use.It looks sleek and professional. It's been a smooth transition for both staff and members.
RJ
Reiss J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Immortal MMA x LegitFit"
Accurate tracking of revenue coming in, easy to use with lots of features, customers find it easy to use.p, great customer service.
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LegitFit Media

LegitFit Demo - Advance reporting tools
Access actionable insights with booking stats, attendance analytics, and performance reports to grow your business
LegitFit Demo - Staff management
Effortlessly manage schedules, performance, and roles for your team, keeping operations seamless and efficient.
LegitFit Demo - Automated messages
Boost retention and engagement with personalised, automated messages tailored to client milestones and activity.
LegitFit Demo - Client management made easy
Keep track of client details, bookings, and activity to deliver personalised experiences and better retention.
LegitFit Demo - Community building
Foster a strong sense of connection through events, leaderboards, and interactive community feeds.
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20 out of 21 Total Reviews for LegitFit

4.7 out of 5
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20 out of 21 Total Reviews for LegitFit
4.7 out of 5
20 out of 21 Total Reviews for LegitFit
4.7 out of 5

LegitFit Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LegitFitQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Laura M.
LM
Studio Owner
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about LegitFit?

LegitFit is really easy to use and has a great interface. Clients have told me it's one of the easiest booking system they have used. The customer support has been brilliant, which has made life as a busy, new studio owner all the better. Shane in particular has been excellent! I use Legitfit daily and love that new features keep being added to improve our experience as business owners. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

I've made a few suggestions for features that I think could be helpful and they're reviewing them currently. I think features around more detailed client/student profiles would be helpful for instruction/modification of any exercises in a group class as well as from a marketing perspective. Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

Client bookings, cancellations and rescheduling is really easy for clients and saves me a tonne of admin time

Memberships and payments are easy to facilitate and the reporting features allow me to quickly calculate future financial projections and the health of my business Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for the review, Laura! ❤️

ROM S.
RS
Managing director/ owner of ROM Fitness Sligo Ltd
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about LegitFit?

We worked with another provider for years, and the system was overly complicated. Another business in our area recommended booking a call with Ryan, so we decided to make the transition.

Switching to Legit Fit was a great decision. The software is exceptionally user-friendly from an administrative point of view, and clients also love the app's functionality.

All the team at Legit Fit are super friendly and helpful. They are constantly improving their service and what the software offers. We recently decided to go for the branded app to increase our brand awareness as we saw some other completed projects, and it seems like the right decision for our business, ROM Fitness Sligo Ltd.

We highly recommend Legit Fit as gym management software. Many fitness businesses in our area have switched to it. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

We are pleased with Legit Fit. If there are any issues, the team is quick to resolve them, and their customer service is top-class. You can reach support by email or WhatsApp. Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

Everything is integrated into an easy-to-use gym management software, from organising rolling membership payments and classes to checking financial analytics. Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for the review Terry! ❤️

Sophie S.
SS
Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LegitFit?

We came to LegitFit after working with another booking system platform for over 6 months, with no booking system to show for it. Our business trajectory had taken a huge loss because all future growth plans had to be paused without a booking system.

From the moment we spoke to LegitFit, we knew that we were in safe hands. They heard our frustration and came up with an incredible plan for us (A BOOKING SYSTEM THAT LAUNCHED 1 MONTH AFTER OUR INITIAL MEETING, INCLUDING EVERYTHING THAT WE HAD ASKED FOR - WITH CHRISTMAS & NEW YEAR IN THE MIDDLE OF ALL OF THIS!)

Everything about LegitFit has been meticulously planned for an incredible client experience - from the onboarding phase and the team, all the way through to how clients use the system.

We have been working with Shane, who has not only helped us build the platform but has been advising us on best practices for our business to create an even more streamlined client experience!

One of the best things about coming to LegitFit has been the ease of integration. We spent months on our previous platform trying to do it all ourselves with little to no help, but LegitFit took all of this information and implemented it for us in a few days. With incredible training along the way - no question is too silly to ask!

If you are thinking about finding a booking system for your fitness business, LegitFit is the platform for you. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

We do not have a single complaint! LegitFit have been amazing. Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

A streamlined booking system for over 100 clients & multiple coaches (that was previously managed on Whatsapp by 1 person!). Our clients will be gaining an even better experience and our admin time will be next to nothing! We are also able to launch other services like small group personal training and classes. We haven't been able to launch these because we didn't have the capacity to manage it - and this is where the profits lie for fitness businesses! Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for taking the time to leave us a review Sophie! ❤️

Barry D.
BD
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LegitFit?

LegitFit has been a gamechanger for me and my business. Having moved to LegitFit from another provider about 4 years ago, I've seen the updates and new features being added to the platform which are all very useful. The feedback I've gotten from customers has been amazing with a lot of people commenting on the ease of use of the platform.

All in all, I've found LegitFit to be a fantastic, well rounded product with an amazing customer support team to address any issues. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

I genuinely don't have any dislikes. There are a few recommendations that I've made, some of which have been implemented already and others have been taken for consideration. I can't fault LegitFit. Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

Its making booking sessions for my clients a lot easier and even for some of my clients who wouldn't be very "tech-savvy", they find it very easy to use. It's saving me a lot of time spent scheduling people in to sessions and the reporting features are great in letting me see the health of my business. Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for taking the time to leave us a review Barry! ❤️

Scott F.
SF
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LegitFit?

The lads did all the heavy lifting in setting up two accounts for my gym as moved from an old provider. Nothing was ever and issue and actually make some changes to how we did things to improve our attendance rate.

They've also been very open to suggestions on how to improve the backend product so the own as better reporting tools. From speaking to Ryan and the team it's also most ready with some other great tools in the pipeline for 2025. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

To be honest there isn't. There's always an transition period moving systems but the lads have been helpful and members now love the new app. Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

An affordable branded app as I've not two locations.

Helping us provide a better service for our members. The App is clean looking and very easy to use from a customers point of view Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for the review Scott! ❤️

GS
Personal Trainer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LegitFit?

I love being able to simplify my business admin using the LegitFit. Being able to store main client information, take payments and allow clients to book classes on one platform has been a life-saver. This has saved me time and effort to be more efficient on the gym floor where it truly matters. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

I am struggling to think of many things I dislike; however, it would be useful if you could edit packages or memberships more once they have been created. If I make a mistake whilst creating one, I need to delete it and start again. Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

Taking regular payments means I don't miss them myself

Clients booking into sessions themselves - more time on my hands because they don't need to message me directly Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for the review, Gabriele! ❤️

We actually just launched the editing feature you mentioned—perfect timing! 🚀

Joanne C.
JC
Company Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LegitFit?

The system works! It does exactly what I need it to do. It's simple for me to manage & reduces my administration. It gives me peace of mind that my students can register and book into classes & workshops with a booking portal that is easy to use.(a problems that I experienced with the system I used!)

I also appreciate the continuous experience of excellent support whenever I need it. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

I sometimes find that students purchase a package but the system doesn't automatically book them into a class. It's caused a few complications in class but I know this is an area they are working on. Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

Legitfit reduce my administration by allowing my customers to manage their own bookings via their account. Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for the review Joanne! Noted your feedback also so I appreciate that ❤️

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about LegitFit?

We’ve been using Legit Fit to power our personalized app for Ignite Fitness, and it’s been the best software we’ve worked with so far! The app runs seamlessly, and the level of adaptability is incredible.

What stands out most is how willing the Legit Fit team is to collaborate with us. Any features or updates we’ve requested have been implemented quickly and perfectly. Their support team is phenomenal—fast, responsive, and always helpful, which is a huge reason why we love using their platform.

We’re excited for many years of growth and updates with this fantastic app and look forward to continuing our partnership with Legit Fit. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

No downsides at the moment which is great Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

Adding in the video section

Sorting the ability to cancel from waiting list

Faster customer service Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for the review! ❤️

Harry B.
HB
Gym owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LegitFit?

Clients being able to see how many sessions they have remaining and also having an in built programming tool. The customer support is also fantastic and the app itself is super easy to use. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

With the programming it would be nice to have it so it shows what the client did last time performing a certain exercise without having to flick back to the last day. Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

Clients booking ease. Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for the review, Harry! ❤️

We've added a new dropdown on each exercise that shows the client's last lifts—no more scrolling back to check! Hope this makes things smoother for you! 🚀

CM
Personal Trainer/Business owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LegitFit?

The customer service response and simplicity of use. I had onboarding with Lee and all my follow up questions were answered by him. I had left it late in choosing the software (last thing on my list) and they got me up and running within a couple of days. Review collected by and hosted on G2.com.

What do you dislike about LegitFit?

A couple of limiting features but having said that every alternative software I looked at had limitations. Review collected by and hosted on G2.com.

What problems is LegitFit solving and how is that benefiting you?

Membership signup, payment processing and session booking. Review collected by and hosted on G2.com.

Response from Ryan O' Neill of LegitFit

Thanks for the review, Colin. If there are specific things we can improve, you can also mail me directly! (ryan@legitfit.com)