LegitFit Reviews & Product Details

It makes running my business so much easier. I can book clients in, create packages and keep my calendar organised.... all in one place. It saves me time, removes the hassle and my clients love how easy it is to use. Alex in particular has been fantastic..... patient, supportive and always willing to help. He’s a real asset to the team and made getting started with the system stress free. Review collected by and hosted on G2.com.

There’s nothing I’d really call a downside. My only suggestion would be for new users to give themselves a few weeks to get familiar with all the features but it’s very straight forward once you get going. Review collected by and hosted on G2.com.

I find LegitFit's booking system looks more professional and helps with online bookings. The timetable feature is great, and the interface clearly shows who's paid and when. It gives detailed client information and shows what's come into the account, which is helpful. Also, the integration with my Wix website is quite good. Review collected by and hosted on G2.com.

Most of the learning and heavy lifting of setting up LegitFit is done by you as the client. It would be helpful to have more support on the actual setup. I also think it would be useful to have a link available for clients visiting the website, so they can join my LegitFit account even if they aren't immediately booking a class. This option isn't there, and it would encourage them to join regardless without feeling obliged to buy a class or package in the first instance. Review collected by and hosted on G2.com.

I love how LegitFit makes running my studio simple and pain-free, allowing me to spend more time coaching rather than being stuck in processes and data. My clients enjoy the ability to book their classes in a simple and efficient way and love recording their workout metrics. The customer service is outstanding, and nothing is too much trouble for the team. The software design is clean and user-friendly. The onboarding team, especially Bella, was incredibly helpful in setting our system up and walking us through how everything works. The initial setup was incredibly easy. Review collected by and hosted on G2.com.

Ive not found anything I don't like yet Review collected by and hosted on G2.com.

I love that my customers love LegitFit, and they find it easy to navigate. Customers appreciate features like Apple Pay and having both an app and a website. The cancellation and immediate refund process is really helpful for customers and myself too. I love the detailed insights it provides, which allow me to track my business growth month by month. Adding classes, people, and discounts through the app on my phone or laptop is super easy. The initial setup was really quick and easy too, with the team setting most of it up, migrating my customers, and providing a demo, making me feel well-prepared and like an expert before I even started using it. LegitFit allows me to do things quickly, so I spend less time on admin and more time teaching, which is what I love. Review collected by and hosted on G2.com.

I wish I could have a PARQ / Informed consent form sent straight out on the basic package, I feel like this is a must really in the sports industry. I believe its an extra £40 a month to do so which I just can't justify at the moment being a small business. The cost is quite high and it does not allow me to send the informed consents. Review collected by and hosted on G2.com.

I really appreciate how LegitFit has allowed me to earn more money by keeping things organized and reducing my workload with features like repeating memberships. The timetable feature is super helpful since it lets me see exactly who's coming in and when, and my clients can do the same. I use membership links all the time to send to people, and the one-time use option is very good for me. I also like that if I have any issues, the support team gets back to me relatively quickly, which is always a good thing. The setup was surprisingly easy too, thanks to the LegitFit team who set everything up and helped me get to grips with it quickly. Review collected by and hosted on G2.com.

There was once a button on the LegitFit timetable that allowed me to quickly jump to today. So, for example, if I've looked back a few weeks or if I've looked forward a few weeks into the future, I at one time, I used to be able to just press today, and it would just jump straight back to today, which, of course, I used all the time because I'm always looking at what's going on today. That today button has disappeared now. So if I could make a change, I would bring back that today button. Review collected by and hosted on G2.com.

I use LegitFit for organizing and motivating my clients at the gym. It takes care of memberships and sends auto emails, giving more attention to each individual who comes in. LegitFit saves me time and helps me organize and train my clients. I like that it's better than other software that is similar and cheaper too. I find scheduling workouts for clients, smoother payment handling, and the helpful responses when I'm unsure how to use part of the app valuable. Review collected by and hosted on G2.com.

The scheduling workouts aren’t as smooth as the likes of trueCoach app so I’m still using trueCoach alongside this app. If they made it more like trueCoach I’d pay more for LegitFit just for the convenience. Review collected by and hosted on G2.com.

We moved from an alternative booking platform and have found the whole experience to be much more structured than working with the previous providers, everyone has been so supportive, especially Bella, our onboarding specialist. Bella has been amazing. Review collected by and hosted on G2.com.

I actually haven't found any yet! Everything has worked so well and support have been very prompt and polite when getting back to me if I am a bit stuck Review collected by and hosted on G2.com.

I’ve been using LegitFit for a few months, and it’s been such a great experience. The system is super straightforward and user friendly, but the support team really steals the show.

Always quick, detailed, and happy to help (even with my endless questions!).

They guided me through everything, from setup to Stripe integration (which they do for you), and made the whole process seamless.

Couldn’t recommend them more! Review collected by and hosted on G2.com.

Sometimes info from the initial sales stage doesn’t automatically carry over, so I had to follow up. The customer service team, however, is always fast, helpful, and makes sure everything gets sorted. Review collected by and hosted on G2.com.

From an owner perspective it is easy to use, scheduling, assigning packages , changing session details, basically everything is very easy to access when you need it and not hidden under a million menus'.

Milestone features are great and an easy way to celebrate client milestones without having to dig through reports. instant messaging service is great to check in with clients.

As with any booking platform we use it daily and having something that is simple to use and is not a headache saves time and headspace!

From a clients perspective, it is also very easy to use. Booking or canceling is seamless , buying memberships / packages is easy in app.

Excellent customer support should you need it. Very responsive team. Review collected by and hosted on G2.com.

All tech gets a bug now and again so, rarely after an update you might find a small bug but it is instantly fixed when you contact support.

Having been with other companies the speed of fixing an issue with legit fit is next to none. Review collected by and hosted on G2.com.

I really appreciate LegitFit's intuitive system with a small learning curve, which makes it easy to get started. The excellent onboarding and client support, particularly the help from Bella Lagrange, made the initial setup very easy. I value the block booking feature for regular clients as it helps secure slots and prevents disappointment. The payment and refund/cancellation system makes my life easier, and the integration with Stripe is seamless. Review collected by and hosted on G2.com.

Block booking doesn't come with block deleting (yet. I believe they're implementing it soon) Review collected by and hosted on G2.com.