I love being able to simplify my business admin using the LegitFit. Being able to store main client information, take payments and allow clients to book classes on one platform has been a life-saver. This has saved me time and effort to be more efficient on the gym floor where it truly matters. Review collected by and hosted on G2.com.
I am struggling to think of many things I dislike; however, it would be useful if you could edit packages or memberships more once they have been created. If I make a mistake whilst creating one, I need to delete it and start again. Review collected by and hosted on G2.com.
20 out of 21 Total Reviews for LegitFit
Overall Review Sentiment for LegitFit
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LegitFit is really easy to use and has a great interface. Clients have told me it's one of the easiest booking system they have used. The customer support has been brilliant, which has made life as a busy, new studio owner all the better. Shane in particular has been excellent! I use Legitfit daily and love that new features keep being added to improve our experience as business owners. Review collected by and hosted on G2.com.
I've made a few suggestions for features that I think could be helpful and they're reviewing them currently. I think features around more detailed client/student profiles would be helpful for instruction/modification of any exercises in a group class as well as from a marketing perspective. Review collected by and hosted on G2.com.
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I really appreciate how user-friendly LegitFit is, both for me as a gym owner and for my clients. It makes managing class schedules, tracking attendance, and handling bookings seamless. The platform’s simplicity saves me time, and the integration with my gym’s operations has been smooth, helping improve the overall client experience. Review collected by and hosted on G2.com.
While LegitFit is generally effective, there are a few areas where it could improve. Sometimes the interface feels a bit limited in terms of customization for class schedules and client management. It would be great to have more flexibility with reporting features to track client progress and business metrics. Additionally, when messaging clients through the app it is a little limited/ ponderous because you have to send it through email "to all" with no gym logo
Side note: these a very very Minor as I love the system Review collected by and hosted on G2.com.
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We worked with another provider for years, and the system was overly complicated. Another business in our area recommended booking a call with Ryan, so we decided to make the transition.
Switching to Legit Fit was a great decision. The software is exceptionally user-friendly from an administrative point of view, and clients also love the app's functionality.
All the team at Legit Fit are super friendly and helpful. They are constantly improving their service and what the software offers. We recently decided to go for the branded app to increase our brand awareness as we saw some other completed projects, and it seems like the right decision for our business, ROM Fitness Sligo Ltd.
We highly recommend Legit Fit as gym management software. Many fitness businesses in our area have switched to it. Review collected by and hosted on G2.com.
We are pleased with Legit Fit. If there are any issues, the team is quick to resolve them, and their customer service is top-class. You can reach support by email or WhatsApp. Review collected by and hosted on G2.com.
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We came to LegitFit after working with another booking system platform for over 6 months, with no booking system to show for it. Our business trajectory had taken a huge loss because all future growth plans had to be paused without a booking system.
From the moment we spoke to LegitFit, we knew that we were in safe hands. They heard our frustration and came up with an incredible plan for us (A BOOKING SYSTEM THAT LAUNCHED 1 MONTH AFTER OUR INITIAL MEETING, INCLUDING EVERYTHING THAT WE HAD ASKED FOR - WITH CHRISTMAS & NEW YEAR IN THE MIDDLE OF ALL OF THIS!)
Everything about LegitFit has been meticulously planned for an incredible client experience - from the onboarding phase and the team, all the way through to how clients use the system.
We have been working with Shane, who has not only helped us build the platform but has been advising us on best practices for our business to create an even more streamlined client experience!
One of the best things about coming to LegitFit has been the ease of integration. We spent months on our previous platform trying to do it all ourselves with little to no help, but LegitFit took all of this information and implemented it for us in a few days. With incredible training along the way - no question is too silly to ask!
If you are thinking about finding a booking system for your fitness business, LegitFit is the platform for you. Review collected by and hosted on G2.com.
We do not have a single complaint! LegitFit have been amazing. Review collected by and hosted on G2.com.
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LegitFit has been a gamechanger for me and my business. Having moved to LegitFit from another provider about 4 years ago, I've seen the updates and new features being added to the platform which are all very useful. The feedback I've gotten from customers has been amazing with a lot of people commenting on the ease of use of the platform.
All in all, I've found LegitFit to be a fantastic, well rounded product with an amazing customer support team to address any issues. Review collected by and hosted on G2.com.
I genuinely don't have any dislikes. There are a few recommendations that I've made, some of which have been implemented already and others have been taken for consideration. I can't fault LegitFit. Review collected by and hosted on G2.com.
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The lads did all the heavy lifting in setting up two accounts for my gym as moved from an old provider. Nothing was ever and issue and actually make some changes to how we did things to improve our attendance rate.
They've also been very open to suggestions on how to improve the backend product so the own as better reporting tools. From speaking to Ryan and the team it's also most ready with some other great tools in the pipeline for 2025. Review collected by and hosted on G2.com.
To be honest there isn't. There's always an transition period moving systems but the lads have been helpful and members now love the new app. Review collected by and hosted on G2.com.
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The system works! It does exactly what I need it to do. It's simple for me to manage & reduces my administration. It gives me peace of mind that my students can register and book into classes & workshops with a booking portal that is easy to use.(a problems that I experienced with the system I used!)
I also appreciate the continuous experience of excellent support whenever I need it. Review collected by and hosted on G2.com.
I sometimes find that students purchase a package but the system doesn't automatically book them into a class. It's caused a few complications in class but I know this is an area they are working on. Review collected by and hosted on G2.com.
We’ve been using Legit Fit to power our personalized app for Ignite Fitness, and it’s been the best software we’ve worked with so far! The app runs seamlessly, and the level of adaptability is incredible.
What stands out most is how willing the Legit Fit team is to collaborate with us. Any features or updates we’ve requested have been implemented quickly and perfectly. Their support team is phenomenal—fast, responsive, and always helpful, which is a huge reason why we love using their platform.
We’re excited for many years of growth and updates with this fantastic app and look forward to continuing our partnership with Legit Fit. Highly recommended! Review collected by and hosted on G2.com.
No downsides at the moment which is great Review collected by and hosted on G2.com.
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Clients being able to see how many sessions they have remaining and also having an in built programming tool. The customer support is also fantastic and the app itself is super easy to use. Review collected by and hosted on G2.com.
With the programming it would be nice to have it so it shows what the client did last time performing a certain exercise without having to flick back to the last day. Review collected by and hosted on G2.com.
The customer service response and simplicity of use. I had onboarding with Lee and all my follow up questions were answered by him. I had left it late in choosing the software (last thing on my list) and they got me up and running within a couple of days. Review collected by and hosted on G2.com.
A couple of limiting features but having said that every alternative software I looked at had limitations. Review collected by and hosted on G2.com.