Leadspace Reviews & Product Details - Page 9

Their Customer Service is great. We always receive results on time. Review collected by and hosted on G2.com.

There is nothing I have encountered so far that I dislike Review collected by and hosted on G2.com.

Responsive and speed of the team's delivery Review collected by and hosted on G2.com.

Understanding of our specific team's need is narrower Review collected by and hosted on G2.com.

What impresses me most about Leadspace, and the reason I consider them in a completely different class than your “traditional” contact data vendor, is their ability to produce results in real-time. Whether it’s refreshed weekly, quarterly or monthly, the data that traditional vendors offer will always be pulled from a static universe - data that existed as of “x” point in time. It’s like doing a google search versus looking in an encyclopedia. The reality is that data changes. With Leadspace you eliminate degradation from the equation. Review collected by and hosted on G2.com.

There has been an overwhelming demand for this solution by our regional divisions outside of North America. The fact that LS is drawing data from the web, means that they are partially dependent on information that is self-published, which can be limited in certain regions. Review collected by and hosted on G2.com.

Leadspace provides an easy to use and intuitive UI built into Salesforce that makes it extremely easy to train new users. The contact information is the most accurate and up to date of any application I've used. An added bonus is being able to customize profiles to provide only the personas you are targeting. Making changes to these profiles is also easy thanks to the great customer success team. Review collected by and hosted on G2.com.

The only issue is if you want to search for a specific person instead of a list of people at any particular company. There are workarounds so this is not that big of a deal. Review collected by and hosted on G2.com.

Leadspace’s prospecting tool allows my sales reps to work smarter, not harder, because they can find the right leads in their targeted accounts. The sales reps’ productivity increases because they do not have to spend as much time researching each lead. Most of the information the reps need before making a call (LinkedIn profile links, account size, account description) is in the lead record. Also, our Salesforce data is clean now because Leadspace enriched our leads and contacts. I’m also impressed with the amount of support we obtain from the Leadspace team. They’re always available, ready to help and prompt! This is atypical and costly when dealing with software vendors. Review collected by and hosted on G2.com.

The Tool is still maturing and evolving, but this is typically a good thing. Review collected by and hosted on G2.com.

Leadspace is more than just a piece of technology that helps build and enrich my database, it's experienced professionals that share best practices who genuinely care about the success of my company. I know that the team (yes, there are many people who are willing, ready and able to help me) will move heaven and earth to help with whatever I need. I appreciate their dedication to customer success and knowing I can lean on them as a true partner through the continued growth at my company. Review collected by and hosted on G2.com.

At the end of the day, Leadspace works very hard to give us exactly what we need. At times it may take more than 1 pass to fill in all the gaps with the data. They are able to do this quickly and return results to me within my required time frames. This is the only thing I can think of, even though it's not really a dislike. If I'm not happy with the results, they will keep working on my projects until I am happy, and I appreciate that. Review collected by and hosted on G2.com.

Tuning lead scoring and prospecting to the fingerprint of your best customers wins the day. Account management and support teams are responsive, patient, professional, and thorough. Regular followup indicates the company places a value on customer success and long-term partnership. They listen to and frequently involve customers in product improvements and innovations. Review collected by and hosted on G2.com.

These qualify more as feature requests than "dislikes", but our team really wants the ability to search for an individual contact through the primary Leadspace interface. The workaround is to create the record with known information and use the visual force plugin to then enrich the lead, but we don't find this as intuitive. Our events team would love to be able to combine company name and title to be able to narrow down our potential audience at tradeshows. Review collected by and hosted on G2.com.

Leadspace is the best tool for a prospecting rep. Not only do you get the correct information that normally takes a detective to find but you can count on the info that it is correct and that you are not wasting your time. Review collected by and hosted on G2.com.

2/10 the info is incorrect BUT it typically will lead you to the right info. Review collected by and hosted on G2.com.

The accuracy of the leads and how they are priortized acccording to the criteria we provide. Review collected by and hosted on G2.com.

Would love a dashboard where I can build lists myself. Review collected by and hosted on G2.com.

Their ability to enrich data and create various profiles for targeted prospecting. In general it's an easy to use tool for sales & the inside sales team to use in prospecting.

I think there's a fair amount of functionality that we're not using. For example, we don't rely on them for any of our ABM matching as we license other data for that. Review collected by and hosted on G2.com.

The two things I find most frustrating about LeadSpace is that you cant search for specific people (like if we meet someone at an event and only have name and organization), it takes awhile for them to run offline enrichment, as well as they REQUIRE First/Last/Company/Email for their MAP & SFDC enrichment integration. This is a big of a headache since, like many, we have older data that doesn't have all this information. It's SHOCKING to me that email address is not enough information to enrich based off of.

It's also worth noting, while I like their concept of scoring leads & accounts to tell you how good of a match they are, I find this score is often VERY unreliable. I'm sure in part this is on our side with the criteria we gave them initially as well as our target audience. Review collected by and hosted on G2.com.