The team at LeadSpace is extremely helpful in figuring out our needs and fixing any coding or backend sources to give us the information we were looking for. This tool and database trumped others because of the flexible way in which they reported the data for a SaaS company standpoint. Review collected by and hosted on G2.com.
Countries outside of North America and Canada are not as fully fleshed out and accurate, so we need to depend on alternate sources to make sure we get the best data out there. Review collected by and hosted on G2.com.
Account team - easy to work with, responsive, willing to do custom solutions, take time to teach us the platform Review collected by and hosted on G2.com.
Their platform doesn't have all of the bells & whistles that other platforms have, but has some good features. Hard to get specific job titles without wasting credits. Review collected by and hosted on G2.com.
It's ability to learn more about the type of prospect I am looking for as I interact with it more and more Review collected by and hosted on G2.com.
Their support/customer success team needs more resources in order to better support their customers. Review collected by and hosted on G2.com.
In previous experiences, Leadspace has always been very flexible to our needs, taking on additional resources to accommodate for the models and features we wanted to see in our account scoring model. I do like the accuracy in the enrichment which is superior to other vendors we have used. It's easier to trust the data we get back. Review collected by and hosted on G2.com.
The enrichment credits are very conservative - even test calls have been used against our limits - and it requires setting up a lot of additional logic in our instance to ensure we are only enriching those that truly need it so we aren't wasting any calls. This takes up additional time to get leads to Sales while also sometimes ignoring records that may benefit from new information. Review collected by and hosted on G2.com.
Leadspace has fantastic customer success that feels like an extension of our marketing team. Review collected by and hosted on G2.com.
They've been making upgrades to their platform recently but design of platform and its ability to pull in information from Salesforce can add extra steps to tasks. Review collected by and hosted on G2.com.
Leadspaces ability to deliver data driven, accurate results with there data team and the quick turn around time and superb customer support. Review collected by and hosted on G2.com.
So far they have exceeded my expectations but i would have them start working towards supplying franchise data sets in the future. Review collected by and hosted on G2.com.
Enrichment of data based on company and person helps my organisation to strategies the next approaching steps for the leads.
Support that Leaspace provides is also quite good, fast and helpful. Review collected by and hosted on G2.com.
Leadspace tells only if the record is Company enriched or Person enriched.
But it should tell if a record qualifies for both also
Leadspace should have their sandbox instance also. that would be of great help because sometimes our organisation needs to run tests before deploying the main logic in production. Review collected by and hosted on G2.com.
Using Leadspace we were able to build meaningful organizational relationships in our CRM which enabled accurate assignment among Sales Development Reps (SDRs) and Account Executives. Review collected by and hosted on G2.com.
I would have preferred more advice on best practices especially on bringing the sales teams on-board and adopting the use of the data. Review collected by and hosted on G2.com.
The enrichment process is easy and has been very insightful for our reps. Fitting our propensity model into this tool has allowed for our reps to attack high rated accounts that already exist inside our database. Review collected by and hosted on G2.com.
So far there has not been anything I have disliked. Our CSM Raluca has been extremely helpful along the way making sure our on-boarding process has been smooth and successful. Review collected by and hosted on G2.com.