68 Language I/O Reviews
Overall Review Sentiment for Language I/O
Log in to view review sentiment.
This tool is excellent especially because it is easy to use and install and do the first configuration. I like the integration with Salesforce and it gives us good flexibility, saves time in translations and increase collaboration. It is a good software. Review collected by and hosted on G2.com.
So far everything is going well and I hope it continues that way. Review collected by and hosted on G2.com.
Features are great and the ease of installation is pretty good Review collected by and hosted on G2.com.
documentation is pretty huge and is easy to be lost in (adding few videos of how to might be really easy to follow and not miss out on some features) Review collected by and hosted on G2.com.
Language I/O is a great partner for offering specialized quotes for the credits required to accomplish your language translation and localization goals and priorities. They are prompt, clear, and responsive. Review collected by and hosted on G2.com.
They can be expensive for a lot of localization needs; however, they insure a superior quality to must. Review collected by and hosted on G2.com.
With only agents speaking 3 languages, we support the whole EMEA regions. Translations have been double checked by native speakers before going live and we are really happy about the usage. Review collected by and hosted on G2.com.
Sometimes, native speakers can feel that the translation is a bit strange, so it's kind of visible that the translation is automatic. Also, we sometimes have issues with slang or our customer's typos Review collected by and hosted on G2.com.
I liked how Language I/O integrated with Salesforce to make translated articles into different language so easy. Review collected by and hosted on G2.com.
The article translation submission tool sometimes was buggy, and I had to resubmit projects. The UX could use some updating. Review collected by and hosted on G2.com.
Ease of integration into our existing Saesforce instance. Also the real time chat translastion is great. Users find it very easy to use without addtional training. Review collected by and hosted on G2.com.
Need better Salesforce email to case translation. There were some issues encountred during our trial where 2 or more langauges require manual selection of text and translation. Review collected by and hosted on G2.com.
Provides our support org real time translation ability within the support tool. Integration is seamless. Our LIO rep Is amazing as well. Always providing quick prompt answers to questions we may have. Review collected by and hosted on G2.com.
the error window when the language of the end user is the same. Review collected by and hosted on G2.com.
What sets Language I/O apart is their digital-first, human customer-first-and-foremost approach to working together with us. We are a larger company that takes near full advantage of all the tools LIO offers to enterprise customers. Still, knowing Viviana and Heather, I have to believe that even their start-up clients get white-glove service. I appreciate how quickly they adapt to change, and how eager they are to collaborate with other vendors we have. It's how LIO intertwines tech solutions with a human-approach that I hold in such high regard. Review collected by and hosted on G2.com.
From where I sit in my organization, there has not an issue that Viviana and her team has not resolved or found another viable solution for. I feel valued as a customer, that my opinion matters, and that LIO is not afraid to prioritize or re-prioritize new tech solutions based on short-term customer needs, longer-term goals and just general feedback. Review collected by and hosted on G2.com.
Their integrated tool with Salesforce makes the transition to use easy. Review collected by and hosted on G2.com.
The tool struggles with context in French and German occaisionally Review collected by and hosted on G2.com.
