Kore.AI Reviews & Product Details - Page 2

Hey Kelly,

Thank you for your valuable feedback! We're glad to hear that you appreciate the drag-and-drop functionality and the variety of integration options available on our XO Platform. We understand your concerns about platform lag and support response times, and we are working to improve these areas. We're happy to hear that Kore.ai is helping you streamline automation processes in your Contact Center, and we look forward to continuing to support your success!

Cheers,

Team Kore.ai :)

Hey Naroju N,

Thank you for your insightful feedback! We’re thrilled to hear that you found our platform's user interface intuitive and enjoyed using the GenAI features to enhance productivity. We’re glad the platform helped you with your training assignments and that you’ve continued to use it for new tasks. We also appreciate your note on XO11 and will work to improve the advanced configurations to meet expectations. Your input is invaluable as we strive to make the platform even better!

Cheers,

Team Kore.ai :)

Hi,

Thank you for your feedback! We're thrilled to hear that you appreciate our platform's ability to customize conversational flows and tailor AI interactions to your needs. We strive to offer an intuitive interface and flexibility so that businesses can create solutions that best suit their objectives.

We also appreciate your honesty regarding the bookmark feature. We understand how frustrating glitches can be, and we're continuously working on improving the user experience, including refining features like this to ensure they work seamlessly.

Kore.ai aims to solve crucial business challenges like automation and customer engagement. By enabling the creation of intelligent virtual assistants, we help automate repetitive tasks, optimize workflows, and enhance customer interactions—leading to improved operational efficiency and greater customer satisfaction. We're glad to hear that these benefits have positively impacted your processes and user experience.

Cheers,

Team Kore.ai :)

Hey Chaitanya,

Thank you for your valuable feedback! We're glad to hear that you're finding our platform's platform user-friendly and feature-rich, especially with its low-code interface. We also appreciate your thoughts on performance and the early stage of XO11. We’d like to mention that XO11 has rolled out several new features that you may find useful. Feel free to explore them and let us know if you need any assistance. We're committed to continuously improving the platform to ensure it meets your needs effectively.

Cheers,

Team Kore.ai :)

Hey Hemashree,

Thank you for your feedback! We’re thrilled that our platform has been instrumental in improving engagement with customers and internal teams. We’re glad you found our tools for bot design, customization, and management effective, and that our training resources have supported your chatbot development journey. Your recommendation means a lot to us, and we’re excited to continue supporting your success with Kore.ai! Let us know if there’s anything more we can do to enhance your experience.

Cheers,

Team Kore.ai :)

Hey,

Thank you for sharing your feedback! We're glad to hear that our platform has been easy to learn and use, especially for creating test bots and voice bots. It’s great that the platform has helped with tasks like medical appointments and IT support, while also saving employee time with its efficiency. We also appreciate your positive comments about customer support! If you have any further insights or suggestions, feel free to share!

Cheers,

Team Kore.ai :)

Hey Sagar,

Thank you for your feedback! We're glad to hear that our platform, with its low/no-code capabilities and Gen AI features, has made it easy for you to develop powerful chatbots and meet your needs. We appreciate your note about the bugs in the demo environment and are actively working to address platform stability issues. Additionally, your suggestion to add Excel reading capabilities in the search AI feature is valuable and will be considered for future improvements. It's great to know that Kore.ai is helping automate tasks like document summarization and L1 IT support, improving both employee efficiency and overall operations. Thankyou !

Cheers,

Team Kore.ai :)

Hey Chatrathi,

Thank you for sharing your experience! It's wonderful to hear that our platfrom’s intuitive platform and its error identification capabilities have been such a great asset to your chatbot development. I completely understand how integration challenges with platforms like Teams can be frustrating at times. Hopefully, as the platform continues to evolve, these compatibility issues will become even easier to address. It’s great that you’re using the chatbot’s automation features, like summarization, to reduce manual tasks. If you ever need guidance on improving integrations or fine-tuning your bots, feel free to reach out!

Cheers,

Team Kore.ai :)

Hi Ravi Ranjan,

Thank you for sharing your experience! It’s fantastic to hear that our plaform has been easy to learn and user-friendly for you, especially compared to other tools. The platform’s focus on ease of implementation and intuitive design seems to have made a positive impact. I’m glad to know that the automation of repetitive tasks through chatbots is helping reduce human intervention, leading to cost savings for industries. It’s always great when a tool not only simplifies work but also creates significant business value. If you need help exploring more advanced features or implementations, feel free to reach out!

Cheers,

Team Kore.ai :)

Hey Akash,

Thank you for your feedback! We’re glad to hear that you find our platform simple, user-friendly, and easy to integrate. It's great to know that the platform supports creative input and improves the user experience by handling queries efficiently. We appreciate your suggestions, we would like to mention that we already have the drag and drop feature, please do check, about making node connections easier, we would surely work on this. These insights are valuable as we continue to improve Kore.ai. Please feel free to explore the latest updates, including XO11, which may offer some of the features you’re looking for!

Cheers

Team Kore.ai :)