That I can dial several numbers at once. I also like how it rotates through several different numbers. Review collected by and hosted on G2.com.

Its not great on helping you select which numbers you want to dial in a flow. Review collected by and hosted on G2.com.

It's very easy for our team to use, and the integration with HubSpot is seamless. Review collected by and hosted on G2.com.

It is very hard to reconfigure your experience unless you're an admin - they could make that easier. Review collected by and hosted on G2.com.

easy to use, responsive team, speed dialing Review collected by and hosted on G2.com.

It seemed the platform had trouble picking up new tasks on leads i've called in the past. Connectivity decreased as time went on. Review collected by and hosted on G2.com.

The AI dialer and how I can reach more qualified prospects faster Review collected by and hosted on G2.com.

That's it's not also a CRM. It would be a great feature Review collected by and hosted on G2.com.

Auto dialer allowing me to get more calls in a short amount of time. Review collected by and hosted on G2.com.

Would like the sections to be more customizable. Review collected by and hosted on G2.com.

I think the ease of use is probably the best feature. it's extremely easy to use. It's accurate with dials It's just hands off. Just plug in, play, push start, and go. Review collected by and hosted on G2.com.

so far its been great , no issues Review collected by and hosted on G2.com.

I love that Koncert allows me to target more contacts simultaneously, making my workflow much more efficient compared to manual dialing. The control it offers with reports is fantastic, as it ensures I don't lose track of my activity, even with a high volume of 300 calls a day. Multitasking is significantly improved with Koncert, and the way it organizes everything simplifies my tasks. The tool's ability to help me connect with more people directly impacts my compensation, as more contacts mean greater earnings. Overall, the functionalities provided by Koncert, such as streamlining call management and efficient handling of large volumes of calls while keeping everything organized, are simply amazing. Review collected by and hosted on G2.com.

I find the sync between Salesforce and Koncert a little clunky. Additionally, the lack of integration with sales engagement apps is a bit disappointing. Though this is acceptable, there are areas for improvement in how Koncert handles Salesforce integrations, especially in creating tasks without errors and pulling information from rep reports or contacts more efficiently. This would be very helpful. The initial setup of Koncert was slightly challenging because my team was not accustomed to using reports in their work activities. However, this issue was resolved after the first few days. Review collected by and hosted on G2.com.

The IT support is helpful, useful system. Review collected by and hosted on G2.com.

Sometimes it can be difficult to understand how to fix basic issues that can interrupt calling time. Review collected by and hosted on G2.com.

We absolutely love using the Koncert calling platform! Working with Victoria and Krystal has been a fantastic experience — their quick response times, deep product knowledge, and genuine dedication make every interaction smooth and productive. Thanks to their support, our teams and our clients’ teams are up and running faster than ever! Review collected by and hosted on G2.com.

I don’t have any concerns or negative feedback to share. The platform has met our needs consistently, and the team’s responsiveness and expertise make it easy to recommend Koncert. Review collected by and hosted on G2.com.

I really like that you can filter by people most likely to pick up, and I have also found that people just generally pick up more often than if I call from one of the competing dialers. Reps at Koncert are very helpful, quick to respond & happy to jump on a call if needed.

Couldn't be easier to use. Review collected by and hosted on G2.com.

No downside other than now I have no excuse not to cold call haha Review collected by and hosted on G2.com.