--- title: Koncert Reviews meta_title: 'Koncert Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 398 reviews by the users' company size, role or industry to find out how Koncert works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 398 scale: '5' date_modified: '2026-07-01' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Koncert Reviews **Vendor:** Koncert **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 398 ## About Koncert Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates. Targeted primarily at sales professionals and organizations looking to optimize their outreach efforts, Koncert offers a suite of dialer options tailored to various sales workflows. These include the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer. Each option integrates seamlessly with leading Customer Relationship Management (CRM) systems, ensuring that sales teams can streamline their processes without disrupting their existing workflows. This adaptability makes Koncert an ideal solution for businesses of all sizes seeking to enhance their sales engagement strategies. The key features of Koncert's dialer technology include automation capabilities that enable sales teams to connect with prospects at an unprecedented scale. By automating the dialing process, sales representatives can focus on engaging with prospects rather than spending time on manual dialing. This not only increases the number of conversations but also optimizes productivity, allowing teams to allocate their time and resources more effectively. The platform also includes AI PitchLab, which trains representatives in real time with AI-powered feedback on tone, pacing, and talk-to-listen ratios, turning every call into a coaching opportunity. Additionally, Koncert offers Waterfall Data Enrichment, which automates prospect list clean-up and boosts connect rates with accurate, enriched data from multiple sources. This feature enhances the quality of leads that sales teams engage with, further improving the likelihood of successful conversions. The platform also provides valuable insights for coaching and training purposes, enabling sales managers to refine their strategies and improve overall team performance. Koncert's AI-driven auto dialer and cadence platform stand out in the B2B sales tools market by offering a comprehensive solution that enhances both conversation rates and pipeline development. The ability to customize dialing strategies based on specific sales workflows ensures that organizations can implement a solution that meets their unique needs. By empowering sales teams to engage more effectively with prospects, Koncert plays a crucial role in driving business growth and achieving sales objectives. ## Koncert Pros & Cons **What users like:** - Users praise Koncert for its **time-saving capabilities** , enhancing productivity and enabling more meetings in less time. (56 reviews) - Users highlight the **efficiency** of Koncert, significantly increasing productivity and meeting bookings with ease of use. (46 reviews) - Users love the **efficient lead generation** capabilities of Koncert, which significantly boosts their productivity and sales potential. (39 reviews) - Users praise the **ease of use** of Koncert, appreciating its user-friendly design and streamlined customer journey. (32 reviews) - Users value the **automation features** of Koncert, enhancing their efficiency in managing outbound calls effortlessly. (31 reviews) - Integrations (26 reviews) - Features (25 reviews) - Helpful (25 reviews) - Customer Support (23 reviews) - Parallel Dialer (19 reviews) **What users dislike:** - Users often report **call issues** such as audio glitches and difficulties tracking multiple line attempts, affecting usability. (35 reviews) - Users report **dialer issues** including glitches, audio joining problems, and uncertainty in tracking dialed prospects. (28 reviews) - Users experience **slow loading** issues with Koncert, especially during high volume dialing, affecting call flow. (12 reviews) - Users report occasional **software bugs** in Koncert, impacting stability and the dialing process but not being major issues. (12 reviews) - Users report a **lag in call connection** that can disrupt communication and frustrate prospects during calls. (11 reviews) - Users find **dialer limitations** frustrating, as it redials contacts inaccurately and restricts international dialing options. (10 reviews) - Users report frequent **connectivity issues** with Koncert, leading to lower connection rates and performance disruptions. (9 reviews) - Users experience **slow performance** with Koncert, facing delays in call pickup and frequent crashes affecting usability. (9 reviews) - Connection Issues (7 reviews) - Delay Issues (7 reviews) ## Koncert Reviews ### 1. Awesome for Outbound Prospecting! **Rating:** 4.5/5.0 stars **Reviewed by:** Aidan C. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** With Koncert, my connect rate has skyrocketed, allowing me to have significantly more conversations with prospects. As a result, I’m booking more meetings and boosting revenue. It’s an excellent tool for cold calling! **What do you dislike about Koncert?** Occasionally, there are minor glitches with CRM integrations that can interrupt a session, but nothing too detrimental! **What problems is Koncert solving and how is that benefiting you?** Koncert is helping me efficiently dial prospects and connect with more decision-makers. ### 2. I use Koncert everyday and book a ton of meetings per day **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan B. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** I love how AI generates call notes for you, you can integrate with your CRMS, I use this everyday for a minimum of 4 hours, the layour makes it easy to use, **What do you dislike about Koncert?** some time lag between when prospect picks up and you are connected **What problems is Koncert solving and how is that benefiting you?** dialing at a speed that allows you to book multiple meetings quicker and getting past the ringing ### 3. An excellent experience for cold-calling! **Rating:** 4.5/5.0 stars **Reviewed by:** Jordon B. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** The time saved from dialing multiple prospects and reaching a larger market quicker. **What do you dislike about Koncert?** There is the same recurring bug where you are not able to call in with your phone and it takes signing out a couple times and resetting to fix. **What problems is Koncert solving and how is that benefiting you?** Helping acess all of my pipeline in one go along with a one click intergration to my CRM. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We apologize for the inconvenience caused by the bug and are diligently taking care of fixing any issues. Your feedback is valuable to us, and we are committed to delivering a seamless and efficient experience for all our users. ### 4. Very good auto dialer **Rating:** 4.0/5.0 stars **Reviewed by:** Mason S. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Koncert?** This is a very solid tool, It allows me to improve my productivity 5 fold as apposed to hand dialing. I really like the AI tool that sums up a call at the end as well as the integrations with salesforce and linkedin. It is also very easy to use and keep track of raw statistics like dials, meetings booked, dial time, etc. **What do you dislike about Koncert?** I would say that sometimes it glitches and kicks me out while im dialing. However the support team is always quick to help! **What problems is Koncert solving and how is that benefiting you?** Getting me in touch with more prospects more efficently **Official Response from Koncert Marketing:** > We're delighted to hear that Koncert is helping you connect with more prospects efficiently and increased your productivity by 5 fold. We appreciate your feedback and are committed to providing a seamless experience for our users. If you encounter any further issues, please don't hesitate to reach out to our support team for assistance. ### 5. Very intuitive, very happy **Rating:** 4.0/5.0 stars **Reviewed by:** Isaac G. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** The multi dialer with automation is very good, have run into almost no problems with it. Customer support has always been helpful if we need anything. And it integrated seamlessly with salesforce! **What do you dislike about Koncert?** There is sometimes a problem of dialing the same person multiple times and the activity does not show it as such **What problems is Koncert solving and how is that benefiting you?** Dialing enough people in a day **Official Response from Koncert Marketing:** > Thank you for your positive feedback! We're thrilled to hear that you find Koncert's multi-dialer with automation intuitive and seamless with Salesforce integration. We appreciate your feedback on the issue of dialing the same person multiple times, and we will look into improving this feature to ensure a better user experience. If you encounter any further challenges or have suggestions for us, please feel free to reach out. We're here to support you in maximizing your productivity and achieving your goals. Thank you for choosing Koncert! ### 6. Critical asset **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher H. | Vice President of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Koncert?** I use Koncert all day, every day Very easy to implement Customer service beyond expectation Parallel dialer + AI Flow Dialer + Dialer Seamless integration with HubSpot & Apollo AI call dispositioning AI generated call transcript Recordings with transcript Call and call list analytics Auto-pop CRM + Linkedin for each contact dialed Easy to generate tasks and reminders Local #s (we use 100) and active monitoring Easy field mapping with CRM Custom dispositions are easy to create Customized views Likely to answer indicators Workflow automation rules I could easily add 10 others **What do you dislike about Koncert?** When managing call tasks associated with Apollo sequences Koncert auto-pops Apollo vs HubSpot window. There are advantages to this, but prefer to pop HubSpot screen and its not possible when managing Apollo sequence steps. **What problems is Koncert solving and how is that benefiting you?** Increasing conversations, reducing time spent entering data in CRM, saving time through automation, increasing connections through local presence. ### 7. Very Happy while using Koncert **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua B. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** I like the fact that there are multiple options and setting to customize while using the tool. It is very easy to use. **What do you dislike about Koncert?** Sometimes it does glitch out but of coarse that is the same with any kind of tech. **What problems is Koncert solving and how is that benefiting you?** Saves me so much time when trying to call prospects. **Official Response from Koncert Marketing:** > We're thrilled to hear that you find Koncert easy to use and customizable. We understand that occasional glitches can be frustrating, and we're continuously working to improve our platform's performance. If you encounter any further issues or have suggestions for improvement, please don't hesitate to reach out. ### 8. It's the best I love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Cadee B. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** I like the flow dialer a lot! It really helps to make sure I am dialing all the numbers I need! **What do you dislike about Koncert?** I can't think of anything I dislike it has been great! **What problems is Koncert solving and how is that benefiting you?** It is dialing all of my numbers for me so it is really helping making my life easier! **Official Response from Koncert Marketing:** > We're glad to hear that the flow dialer is making a positive impact on your experience with Koncert. Thank you for sharing your feedback! ### 9. Great dialer with an incredible roadmap **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan B. | Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Koncert?** Our sales team has been using the Koncert parallel dialer tool, and it has significantly transformed our workflow. The most notable benefit is the 300% increase in the speed of cold calls , which has freed up a substantial amount of time for our team to focus on prospecting and researching quality accounts. This efficiency boost has been a game-changer for us. Integration with our CRM was seamless, making the transition smooth and hassle-free. The analytics provided by Koncert are incredibly valuable, offering deep insights that help us refine our strategies and improve our performance. Koncert’s roadmap of updates is impressive, and their communication and support has been consistently excellent. We always feel informed about upcoming features and improvements, which keeps us confident in the tool’s future. The connection lag is minimal compared to the other dialers I took for a spin, and the transcription gives you an extra assurance going into the call to pivot if there is a slight delay which can happen sometimes. Koncert has proven to be an indispensable asset for our sales operations, enhancing productivity and providing valuable data to drive our success. **What do you dislike about Koncert?** You really have to guide it certain CRM functions. Cancelled calls catagory is nice, but if it doesn't advance it in the sequence it can delay actions. **What problems is Koncert solving and how is that benefiting you?** The time it would take to dial has been minimized which gives the team back time to prospect and research meaningful accounts. ### 10. Koncert is an amazing dialer. I am currently booking 4-8 meeting per day using the parallel dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Chandler M. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** The AI paralell dialer has been a gamechanger when it comes to large volume calling. **What do you dislike about Koncert?** there is a slight delay when connecting to a call, but other dialers that i have used have been even worse. **What problems is Koncert solving and how is that benefiting you?** allowing me to effortlessly dial 1k+ prospects per day **Official Response from Koncert Marketing:** > We appreciate your feedback and are pleased to hear that Koncert's parallel dialer has helped you book a high volume of meetings. We'll continue working to improve any delays in call connections. Thank you for choosing Koncert! ### 11. Intuitive UI with great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Koncert?** This tool is great for increasing efficiency of outbound effort. Arun provided a great training and onboarding experience. **What do you dislike about Koncert?** Based on my experience to date, I don’t have any complaints. **What problems is Koncert solving and how is that benefiting you?** Increasing outbound volume, allowing me to spend time having conversations and not waiting for contacts to pick up. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with us! We're glad to hear that Koncert is helping you increase efficiency and outbound volume, allowing you to have more meaningful conversations with your contacts. ### 12. Koncert the wonder Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia W. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Koncert?** The easy dialing access that gives me the choice of how many lines I have open! **What do you dislike about Koncert?** Nothing it has been working well for us! **What problems is Koncert solving and how is that benefiting you?** It's allowing us to call business wieners all around the world that specialize in B2B **Official Response from Koncert Marketing:** > We're glad to hear that you are enjoying the easy dialing access and that Koncert is working well for you! ### 13. Good tool for the most part! Can make LOTS of dials in a day. Delayed pick up time is a big issue **Rating:** 3.5/5.0 stars **Reviewed by:** Christopher B. | SDR - Outbound, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** Love the fact I can make tons of dials and the AI transcription! Helps me when I miss something in the convo, I can go back and read the transcitpion. **What do you dislike about Koncert?** Biggest dislike is the delayed time when the prospect picks up. I've heard it from numerous prospects. I always have to start the convo "hello hello, can you hear me now?" **What problems is Koncert solving and how is that benefiting you?** Super user to just let the dialer run until you get a connect! Time saver for sure. **Official Response from Koncert Marketing:** > Thank you for sharing your feedback! We're thrilled to hear that you're enjoying the ability to make numerous dials and utilize the AI transcription feature in Koncert. If you encounter any delay issues or have suggestions for improvement, please feel free to reach out to our support team. We appreciate your support and are committed to providing you with a seamless dialing experience. ### 14. Koncert is a gamechanger for cold-calling. **Rating:** 5.0/5.0 stars **Reviewed by:** Marissa L. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Koncert?** You can dial mutliple phone lines at once, saving so much time in the day. I love that I do not have to listen to a phone ring at all during the day. Such an efficient use of time! **What do you dislike about Koncert?** Truly not many downsides, but I would say the only dislike I have is sometimes the dialer picks up a voicemail thinking the prospect answers. **What problems is Koncert solving and how is that benefiting you?** Saves so much time, not having to manually dial each prospect. **Official Response from Koncert Marketing:** > We appreciate your feedback on the multiple phone line dialing feature and understand the issue with the occasional voicemail pickup. We're constantly working to improve our system to provide a seamless experience for our users. ### 15. Koncert is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob D. | Account executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Koncert?** I love how easy it is to use! the UI works fast and the customer service it great! **What do you dislike about Koncert?** There really isnt anything negative I have to say about Koncert. **What problems is Koncert solving and how is that benefiting you?** Allows me to make a ton of calls **Official Response from Koncert Marketing:** > We're happy to hear that Koncert is helping you make a ton of calls. Our goal is to simplify and enhance the calling experience for our users. ### 16. sales development representative **Rating:** 3.5/5.0 stars **Reviewed by:** Lukas S. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** Koncert is great for dialing multiplue lines at a time and shows helpful analytics! **What do you dislike about Koncert?** it crashs more than I would like, but it alwasy reloads quick! **What problems is Koncert solving and how is that benefiting you?** It makes it easy to dial a lot of people during the day ### 17. The Real Dialer One Should Use **Rating:** 4.5/5.0 stars **Reviewed by:** Omkarnadh S. | Sr.Manager Marketing Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Koncert?** Koncert is an efficient and powerful tool that has consistently delivered positive results for us in a very short period of time. SDR has quickly adopted to it, The daily synchronization of HubSpot lists enhances its usability, making it a favorite among SDR for his day to day activities inturn helps to plan daily activities. The detailed and customized call dispositions gives insights into call performance reports. Its seamless integration with HubSpot allows users to generate disposition reports post-call and recordings syncing in real-time. This functionality is one of the key advantages that businesses experience as you can mentor and coach the SDR. Implementation is quick, typically taking less than a day, making it ideal for those looking to getting started immediately. Additionally, the customer support team is responsive and readily available to troubleshoot any issues that may arise. **What do you dislike about Koncert?** UI Consolidating Call Disposition One place for all the support documents rather than multiple websites **What problems is Koncert solving and how is that benefiting you?** Helped us to get meetings in less than 2 weeks after the installation ### 18. Koncert is amazing!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | Fraud Prevention Specialist | Sales Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Koncert?** The onboarding and integrations are quick and seemelss. Support is great and the support team is extremly responsive and helpful. It simple and easy to use. The best thing about Koncert is the volume of conversations I am able to have throughout the day as a direct result of being able to hit a very high number of dials. I also love the integration with apollo sequences it is awesome! Being in a hybrid SDR/AE role and having a tool like Koncert allows me to do all the AE tasks I need to do while still being able to outbound and have a high number of quality conversations. I use Koncert everyday for all of my outbound prospecting. **What do you dislike about Koncert?** Truthfully I can't really think of anything I don't like about Koncert. **What problems is Koncert solving and how is that benefiting you?** One of the main reasons for looking into a dialer for us was because certain industry we outbound too have a low connect rate in general, it's tough to get people on the phone. This lead to very minimal conversations throughout the day which is way less then ideal. Koncert has allowed us to have a ton of conversations thorugh out the day and week to beef up our meetings booked and funneling leads into our pipeline. **Official Response from Koncert Marketing:** > We're delighted to hear that Koncert is helping you overcome the challenge of low connect rates and enabling you to have a high volume of conversations throughout the day. It's great to know that our tool is contributing to beefing up your meetings booked and funneling leads into your pipeline. Thank you for sharing your success story with us! ### 19. Amazing Dialer that incorporates AI to help cover the most ground! **Rating:** 4.5/5.0 stars **Reviewed by:** Grant G. | Sr. BDR, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** As a phoneburner shop, it was a breath of fresh air to switch over to concert. It integrates with our CRM and Salesloft to make importing data incredibly easy. pulls in live updates from data entered into salesloft and salesforce as well so that contacts are up to date. They also integrate AI in their system to pick up on if you hit a phone tree or gatekeeper, and can skip the call rather than having to manually skip through calls. They do also have a parallel dialer, making it very easy to cover a lot of ground. Their virtual salesfloor feature is in Beta and we didn't use it a ton but it seems promising once it hits the ground running. Overall, great great product and would recommend to anyone at the very least to test it out. Customer support was also great, Jennifer and Jim were awesome to work with and very helpful and quick to respond with any questions/issues! **What do you dislike about Koncert?** Biggest complaint is that if you type in your call notes and accidentally forget to disposition the call and leave it in 'call waiting', you'll get logged out and lose your notes, whereas phoneburner will automatically save them for you which was nice to have (and I did lose some big notes on a couple occasions) But, very minor issue that I'm sure can easily be fixed! **What problems is Koncert solving and how is that benefiting you?** Helps cover more ground when calling, helps speed up internal processes as well ### 20. Sales Development Representative **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie M. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** Koncert allows me to do my job at lightening speed. By using the parrallel dialer, I am able to make hundreds of dials to potential prospects without having to type any phne numbers in. The service team is great; Jared is always quick with his responses, and any issues are resolved quickly. There are also other ways to use Koncert if you wish to work at a slower pace which is great. **What do you dislike about Koncert?** Sometimes it is difficult to delete prospects once they are added, but the service team is always there to help when needed to solve this issue. **What problems is Koncert solving and how is that benefiting you?** Koncert is solving and benefitting the issue of time in my day. Without Koncert, I would spend my whole day dialing prospects and being let down by people not answering. With Koncert, I am able to dial 4 prospects at a time, and it will only stop on a phone number if a person actually answers the call. I am able to set aside time in my day to make calls, and use the rest of my day being productive with all of the other work I have to do. **Official Response from Koncert Marketing:** > It's great to hear that Koncert is saving you time and allowing you to focus on other productive tasks. We're glad to be making a positive impact on your daily workflow. ### 21. A great calling tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas S. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** In my 8th month using Koncert I have found it to be extremely helpful in cold outreach to prospects. My favorite part of the tool is the AIPD or AI parrallel dialer which allows you to make multiple calls at a one time. The integration of the tools in beginning my first sales role was so easy to use. In my experiences the customer support team has always been there to assist if any issues do arise. I use this tool multiple times per week and plan on continuing this. **What do you dislike about Koncert?** I think the least helpful thing is that it takes up my time to do other things. I want to keep using it as the amount of dials you can make on it is so helpful. Other than that there are some falls that would occur with other tools just bugs here and there but are usually fixed expiditiously. **What problems is Koncert solving and how is that benefiting you?** It is helping me to solve issues with cold outreach and reaching many prospects as once and that is what has been so helpful is the amount of people I'm able to speak with daily. The automatic workflows are easy to use and to set up which make for great outreach campaigns. ### 22. Dialing for Business **Rating:** 4.0/5.0 stars **Reviewed by:** Ritvik K. | Senior Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Koncert?** Koncert Dialer is Robust, runs without lags, more number of calls in short time. **What do you dislike about Koncert?** International calling options is not the best. Outside of US) **What problems is Koncert solving and how is that benefiting you?** More number of connects in less number of time. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert Dialer. We understand the importance of international calling options and thank you for reaching out to your Customer Success Manager. We will work on enhancing this feature to better meet your needs. ### 23. I love Koncert! It's such a user-friendly platform and their team is incredible to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Gabe M. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** The flow dialer and intergrations with pre-existing platfroms! **What do you dislike about Koncert?** I use it everyday and I really don't have anything that I dislike! **What problems is Koncert solving and how is that benefiting you?** The paralel dialer let me connect with so many more prosepcts throughout the day! **Official Response from Koncert Marketing:** > It's great to hear that Koncert is helping you connect with more prospects throughout the day. We appreciate your support and are happy to be solving that problem for you. ### 24. Able to dial hundreds of people a day! **Rating:** 4.5/5.0 stars **Reviewed by:** Danyiel W. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** I like the ability to dial 3-5 people at once, it's very efficient. **What do you dislike about Koncert?** I wish when we got a call back, it would open up the entire page when you answer. I also wish our dial session paused when we received a call back **What problems is Koncert solving and how is that benefiting you?** It is helping me connect with more people and is very efficient. I'm able to dial more people than i ever thought i could in one day. ### 25. Koncert for the win **Rating:** 5.0/5.0 stars **Reviewed by:** Matt K. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** Koncert allows me to complete way more dials than I could ever hope to on my own dialing manually. It allows me to work on other tasks as I wait for it to connect me to a live conversation. Once I hear the person pickup, I hop right into my conversation. Way more dials and conversations with the tool than before. Our sales rep has been great as well with ongoing support and making sure we know about the new product features as they are rolled out and how we can benefit from them. Onboarding was easy and quick. **What do you dislike about Koncert?** Downsides are sometimes you have a bad connection and the propspect can't hear you, but you can always call these people back knowing they are likely to pick up the call. **What problems is Koncert solving and how is that benefiting you?** More connects in less time. More appointments set from having more initial conversations. **Official Response from Koncert Marketing:** > Thank you for sharing how Koncert has helped you with more connects and appointments. We're committed to continuously enhancing our platform to ensure a seamless and productive experience for our users. ### 26. Great overall experience and connection rate while using Koncert. **Rating:** 4.5/5.0 stars **Reviewed by:** Shamar P. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** I love being able to dial multiple numbers at once which enables me to maximize volume of calls everyday. **What do you dislike about Koncert?** Feel as though there are a lot of connectivity issues in regards to connecting with the other line smoothly without delay. **What problems is Koncert solving and how is that benefiting you?** Being able to reach way more contacts in a day in comparison to previous dialer. Koncert's power dialer is very beneficial in that way. **Official Response from Koncert Marketing:** > Thank you for sharing your experience with Koncert! We're thrilled to hear that you enjoy the ability to dial multiple numbers at once and maximize your call volume. We appreciate your feedback regarding connectivity issues and apologize for any inconvenience this may have caused. Our team is constantly working to improve our service to ensure smoother connections for all users. ### 27. Koncert is great at improving my efficiency and effectiveness when going about my dialing sessions. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Koncert?** I am able to get more dials in, leave more consistent voicemails, and ensure my CRM captures all my notes that i take during my call without having to manually import them. **What do you dislike about Koncert?** some lag between when prospect picks up and you are connected. **What problems is Koncert solving and how is that benefiting you?** having to manually key in numbers and import prospect lists is time consuming, same with leaving voicemails. Koncert eliminates all this. ### 28. Revolutionary sales tool, best software for business development out there. Great software design **Rating:** 5.0/5.0 stars **Reviewed by:** Noah A. | SaaS Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** I like how it speeds up work flow. I have set 5x Demos since leveraging Koncert in my day to day work. I have also touched more than 500-700 Leads daily, compaired to 100 a day in the same amount of time with the popular softwares that I was using prior. This software is very easy to use, I learned in less than 15 minutes. **What do you dislike about Koncert?** The delay in connection time when someone answers is my biggest concern. If that delay time can get reduced I would hold a lot more of my calls and set more demos! **What problems is Koncert solving and how is that benefiting you?** Koncert is helping me be more efficient in my daily sales process. It allows me to touch hundreds of leads a day with out lifting a finger. More touches, more sales! The Auto Dialer is revolutionary. **Official Response from Koncert Marketing:** > We're thrilled to hear that Koncert has been such a game-changer for your business development! It's great to know that the software design and ease of use have contributed to your success in setting demos and reaching more leads. ### 29. Easy-to-use sales tool that helps increase connects, conversations, and meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** It's an easy-to-use tool that helps me increase my connect rate leads to an increase in conversations and more meetings set. **What do you dislike about Koncert?** The use of the AI Parallel Dialer would cancel potential connects and conversations but it doesn't have any huge impact as compared to the benefits it has. **What problems is Koncert solving and how is that benefiting you?** Helping increase connects, conversations, and meetings. **Official Response from Koncert Marketing:** > It's great to hear that Koncert is helping you increase connects, conversations, and meetings. We appreciate your support and look forward to continuing to provide value for your sales efforts. ### 30. Koncert Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Koncert?** Being able to have high volume call days to increased meeting booked **What do you dislike about Koncert?** It crashes a good bit and will sometimes be hard to log back in. **What problems is Koncert solving and how is that benefiting you?** Getting in contact with our leads ASAP. I can call multiple of them at once instead of having to hand dial one at a time. **Official Response from Koncert Marketing:** > It's great to hear that Koncert is helping you get in contact with leads quickly and efficiently. We appreciate your input and will strive to make the user experience even better. Please don't hesitate to reach out to our support team if you encounter any issues. ### 31. Koncert Review **Rating:** 3.5/5.0 stars **Reviewed by:** R M. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Koncert?** The Koncert dialer have been amazing and it haas enhanced efficiency and productivity in sales and customer service environments. By automating the dialing process, these tools minimize manual effort, allowing us to focus on engaging with prospects rather than dialing numbers. Integration with CRM systems ensures seamless management of customer data and interactions, while robust analytics and reporting features provide valuable insights into call performance. **What do you dislike about Koncert?** It does burn through our leads and our numbers are getting spammed out so our connection rate is getting a lot lower. **What problems is Koncert solving and how is that benefiting you?** It is savings a lot of time and getting us a lot more connects. Before we were getting a 5% connect rate and only 300 dials now we're getting 1,000 dials and 10% connect rate. ### 32. Fantastic Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Lleyton R. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** I love the ability to see stats and show exactly what I have done in the day. **What do you dislike about Koncert?** It can be finicky with people answering the phone but not actually answering. It just being voicemails that slip through. **What problems is Koncert solving and how is that benefiting you?** Helps me call out to a lot of prospects. **Official Response from Koncert Marketing:** > Thank you for sharing your feedback! We're thrilled to hear that you love the stats feature in Koncert. We understand your concern about voicemails slipping through and will work on improving our system to ensure a smoother experience for you. Koncert is designed to help you efficiently reach out to prospects, and we're glad to hear it's benefiting you in that way. We're here to help! ### 33. Koncert for High Volume **Rating:** 3.5/5.0 stars **Reviewed by:** Helena T. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** My team does 1,000+ dials a day per individual so it works for intense work like that. **What do you dislike about Koncert?** It crashes, sometimes you won't be rung in and it starts dialling. **What problems is Koncert solving and how is that benefiting you?** Allowing us to call high volume everyday allowing us to book at a quicker rate. **Official Response from Koncert Marketing:** > Thank you for sharing your experience with Koncert. We understand the importance of a reliable system, so we apologize for any crashing issues you've encountered. If you continue to experience any issues, please reach out to our support team so we can assist you promptly. ### 34. Amazing team and product **Rating:** 5.0/5.0 stars **Reviewed by:** Erik H. | Sales Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Koncert?** Koncerts dialer was 100% better than I thought going in, and the other features were so easy to implement! Our trial team had an amazing experience and the team that helped us (Jenn, Jim, and Sangaran) were so helpful and ready to answer any of our questions! **What do you dislike about Koncert?** The only thing I would have to say I disliked was the Salesloft integration having to be connected in an incognito window, but once you do that it works just fine! **What problems is Koncert solving and how is that benefiting you?** Koncert is solving our issues of a multi-line dialer, call tracking being written to our CRM, and having more analytics to share with our sales managers! ### 35. Ease of access and usage **Rating:** 5.0/5.0 stars **Reviewed by:** Abhinav A. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Koncert?** I like how easy the UI is to understand. I know exactly where to go to see what I need. **What do you dislike about Koncert?** I had an issue where the dialer would say its working but it wouldnt. Whenever I refresh the page it makes my whole laptop freeze for a second as well. **What problems is Koncert solving and how is that benefiting you?** It makes it easy to call multiple people at a time so Im not wasting my time just trying to call one person at a time. ### 36. Koncert is a helpful tool to get a lot of dials in. **Rating:** 4.0/5.0 stars **Reviewed by:** Jaden N. | Sales Development rep, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** The power dial is a way to save time and effort in getting a lot off dials in. **What do you dislike about Koncert?** the lag time of when someone answers the call can throw prospects off **What problems is Koncert solving and how is that benefiting you?** its benefitting me by dialing 4 people at one time **Official Response from Koncert Marketing:** > Thank you for sharing your feedback on Koncert! We're thrilled to hear that you find the power dial feature helpful for increasing your dials. We are continuously working to improve our system for a smoother experience. If you have any further suggestions or encounter any issues, please feel free to reach out to our support team. We're here to assist you and ensure you have a positive experience with Koncert. ### 37. Huge Time Saver **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan H. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** If you're not parallel dialing, you need to. It saves so much time and allows me to book more meetings per day than I ever have **What do you dislike about Koncert?** Sometimes the parallel dialer will pick up to voicemails. **What problems is Koncert solving and how is that benefiting you?** Saving time with a parallel dialer. ### 38. Koncert changed how I prospect **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Growth Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Koncert?** I love the flow and parallel dialer from Koncert. It allows me to double the amount of prospects I was dialing witgh my old dialer. Simple, and easy to use while importing lists, adding follow-up tasks to prospects, and giving a list of calls that were cancelled that I can add back into the end of my dialing sessions. I also want to shoutout my CSM Alec who has been top notch since day 1. He coached me on how to implement the dialer, was very patient with all the questions I asked, and showed me how to integrate my CRM into the process. I definitely recommend Koncert to anyone looking to increase their effectiveness and efficiency for prospecting. **What do you dislike about Koncert?** No dislikes. The analytics allow me to review my calls throughout the week, daily, or otherwise to best review my KPIs. **What problems is Koncert solving and how is that benefiting you?** Koncert has helped solve the efficiency and timing needed to dial over 100 people per day. It is easy to create lists, follow-ups, and track acitivity. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We're pleased to hear that the flow and parallel dialer have doubled your prospecting efforts and that Alec has been instrumental in coaching you through the implementation process. We appreciate your recommendation! ### 39. Makes Calling Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua B. | Customer Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** The thing that I like the best about Koncert is being able to call multiple companies at one. You are sure to get connects within the span of a few minutes that you manually would not have gotten. It's also very easy to upload the contacts from Salesloft into Koncert. **What do you dislike about Koncert?** As expected, when answering you have got to be quick when you hear the beep signaling that the person has answered. It will happen fast so you must work to be prepared with an opener that you're confident in saying quickly. Not something that's a problem but you certainly must be prepared. **What problems is Koncert solving and how is that benefiting you?** Koncert increased our team's connect rates significantly. Our meetings from calls as a team were low prior and we have seen immediate results dating back to the trial period. Before it was a question of "Will I talk with someone today?" and now it is "I know I'll have at least 8-12 true connects with decision-makers with POCs per 100 dials which results in more meetings booked and the team reaching our goals. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert. We're pleased to hear that it has increased your team's connect rates significantly and resulted in more meetings booked. ### 40. The product is great and integrates really well with Apollo **Rating:** 4.0/5.0 stars **Reviewed by:** Mordy R. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Koncert?** The Apollo integration makes this product top notch - I was able to relativley seamleslly create my sequences and push them to concert and all that data is there in the dialer. **What do you dislike about Koncert?** The session feature which has an "on off" switch was a little strange to me **What problems is Koncert solving and how is that benefiting you?** Apollo integration + local dialing + auto dialing for maximum speed and efficiency (and a hell of a lot of less clicks) ### 41. Koncert puts old dialing systems to shame! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin K. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Koncert?** Frees up time in my day because I can get through a list so quickly. **What do you dislike about Koncert?** I don't love the parallel dialer. It's a little too fast for my style. **What problems is Koncert solving and how is that benefiting you?** Able to contact many more prospects in a shorter time with the AI dialer. **Official Response from Koncert Marketing:** > We're glad to hear that Koncert is making your prospecting process more efficient with the AI dialer! ### 42. Koncert Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kylah A. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** Dialing 5 people at a time. It makes me more productive with my time. **What do you dislike about Koncert?** I dislike how the lists will redial people. **What problems is Koncert solving and how is that benefiting you?** It solving my problems of having to hand dial. **Official Response from Koncert Marketing:** > Thank you for sharing your feedback with us! We're thrilled to hear that you find Koncert's feature of dialing 5 people at a time helpful for boosting your productivity. We understand your concern about the lists redialing people and we will look into this issue further to see how we can improve the user experience for you and all our customers. We are here to help and ensure you have a seamless experience with Koncert. ### 43. Good for high volume **Rating:** 3.0/5.0 stars **Reviewed by:** Lexie V. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** Good for doing high volume calls with a high connect rate **What do you dislike about Koncert?** Koncert crashes a lot and messes up my computer **What problems is Koncert solving and how is that benefiting you?** It helps with increasing volume which leads to more booking. **Official Response from Koncert Marketing:** > Thank you for sharing your experience with Koncert. We apologize for any inconvenience caused by crashes and system issues. Our team is constantly working to improve performance and stability. If you continue to experience problems, please reach out to our support team so we can assist you further. Your feedback is valuable to us, and we appreciate the opportunity to address your concerns. ### 44. Koncert review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Koncert?** This product is amazing. It allows me to dial efficiently and quickly. I really enjoy Koncert. It's easy to use and allows me to make more money. **What do you dislike about Koncert?** None I absolutely love it. I'd say just making sure that the people im calling are actually the people Koncert says they ar sometimes. **What problems is Koncert solving and how is that benefiting you?** It's solving me being able to dial faster and reach the right people faster. **Official Response from Koncert Marketing:** > We're happy to hear that Koncert is making a positive impact on your work by allowing you to dial faster and reach the right people more efficiently. Thank you for sharing your experience with us! ### 45. Koncert is very useful and effective, Highly recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Zeba Z. | Business Development Specialist, Central Public Sector, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Koncert?** Koncert makes my job more efficient and simplifies my work. It has multiple features that can be used effectively. It helps me reach out to a lot of customers in a short span and saves a lot of my time. It is one of the most important tools in my daily work activities. **What do you dislike about Koncert?** Sometimes there is a delay in the connects. **What problems is Koncert solving and how is that benefiting you?** It saves a lot of time. It is properly organized and makes my Job easy. It helps me connect to customers very quickly, Instantly provides me with the information of the customer on line, and helps me make notes of the calls that I make. **Official Response from Koncert Marketing:** > Thank you for your feedback! We're glad to hear that Koncert's multiple features have been effective in reaching out to customers and saving you time. ### 46. I have truly enjoyed Koncert and all its percs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Koncert?** They way you are able to call 4 people at one time! **What do you dislike about Koncert?** Sometimes I have problems uploading contacts. **What problems is Koncert solving and how is that benefiting you?** It is giving me more phone all output and email output in a quicker time. ### 47. I spend most of my workday making calls. Koncert reduces that to just about a third. **Rating:** 5.0/5.0 stars **Reviewed by:** Viren M. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Koncert?** What I love about Koncert is the flow dialer. It made me realize how much extra time logging call dispositions took me. And the auto-call logging feature is really helpful. Customer support in my experience is also pretty quick! **What do you dislike about Koncert?** I think the interface can be more user friendly. Also, once ever so often it tends to crash/glitch out- though it does not occur frequently. **What problems is Koncert solving and how is that benefiting you?** Making calls take up the majority of my day. I strive to make on average 60-90 calls per day which would take me about 4-5 hours to achieve. This would make it hard for me to spend time building lead lists and repsonding to emails. From my trial with Koncert, I can make this same amount of calls in 2 hours max- which would leave the rest of the day for me to focus on other crucial activites. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with the flow dialer and auto-call logging feature. We're thrilled that Koncert is helping you streamline your calling process and allocate more time to other important tasks. ### 48. Best dialing software ever for more booked meetings, or a growing pipeline. **Rating:** 4.5/5.0 stars **Reviewed by:** Terryn K. | Business Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Koncert?** I love the fact that i can get through 1000 calls a day with no worries. Its easy and fast to navigate and super straight forward. Easy integration with Hubspot. Easy implemention and great customer service. **What do you dislike about Koncert?** At times the transcrips are incorrect and thats a slight hassle. **What problems is Koncert solving and how is that benefiting you?** The feature of having to navigate alot of calls in a short amount of time. ### 49. Favorite Calling Platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Koncert?** Unlike other platforms that our teams have used, Koncert has had amazing connection rates. This is HUGE as we all know the more people you talk to the higher chance you will have at getting a meeting set, closed deal, and revenue for the company! **What do you dislike about Koncert?** At times I feel it will transfer the call once the prospect has answered and it will take a little too long and then they will have already hung up. **What problems is Koncert solving and how is that benefiting you?** It is removing the time we were spending on manually dialing. This is allowing us to reach more people with a high connection rate! ### 50. Good experience with Koncert **Rating:** 5.0/5.0 stars **Reviewed by:** Dasha K. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** That you can dial multiple people at a time. **What do you dislike about Koncert?** That one second delay when someone asnwers. **What problems is Koncert solving and how is that benefiting you?** le and I can book more meetings. ## Koncert Discussions - [Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)](https://www.g2.com/discussions/does-koncert-dial-prospect-numbers-multiple-times-in-a-row-in-a-given-session-i-ve-had-prospects-tell-me-i-called-them-several-times-in-a-row-back-to-back) - 2 comments, 1 upvote - [View Koncert pricing details and edition comparison](https://www.g2.com/products/koncert/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-05+06%3A45%3A52+-0500&secure%5Bsession_id%5D=0550e17d-4a76-4f6c-9439-e791efcd8a8f&secure%5Btoken%5D=b18a5d90397caa595e570895fb725283e3eacda08a97bf0a14696ee731fcdbdd&format=llm_user) ## Koncert Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) - [OutreachCRM](https://www.g2.com/products/outreachcrm/reviews) - [SalesHood](https://www.g2.com/products/saleshood/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Koncert Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Facilitation** - Lead Qualification - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Office Customization** - Office Decor - Customized Floor Plans - Personal Offices **Agentic AI - Lead Scoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base **Lead Management** - Segmentation - Predictive Scoring **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Attribution** - Lead Opportunity - Lead Assignment - Pipeline Acceleration **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity - Attachment Activity **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - External Video Conferencing - Guest Links **Productivity Tools** - Task Management - Search **Marketing Campaigns** - Omni-Channel Tracking - Revenue Planning - Media Attribution - Opportunity Timeline - Customization **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Discovery** - Lead Management - Scoring/Ranking - Lead Context **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) **Collaboration Tools** - Simultaneous Screen Sharing - Document Sharing - Availability Status **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Campaign Execution** - Prioritized Accounts - Trending Accounts - Email Campaigns **Management** - Conversion Viability - Workflow **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution - Multi-step Planning **Platform** - Data Synchronization - Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Account Data Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Koncert Alternatives - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,498 reviews) - [Orum](https://www.g2.com/products/orum/reviews) - 4.6/5.0 (815 reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,587 reviews)