Customer Reviews - Utilities
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Verified User in Utilities
AU
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"excellent product"

What do you like best about KnowBe4 Security Awareness Training?

The training it provides is really informative and entertaining

What do you dislike about KnowBe4 Security Awareness Training?

Don't have any dislikes. It works fine for out organization

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Does a good job of showing how to spot fake emails

SS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"One of the better security awareness trainings I have seen"

What do you like best about KnowBe4 Security Awareness Training?

While it has experts and influencers providing the training, it breaks the information down into an easy to understand and engaging manner so that even technology averse people can understand and identify threats. The test also provides a break down of some of the common signs to look out for, which helps the users identify phishing emails effectively. Overall the training and content is useful for everyone, regardless their tech-saviness.

What do you dislike about KnowBe4 Security Awareness Training?

The information becomes repetitive and boring if viewed multiple times, as reported by our internal users/stakeholders, who have had to take the training multiple times after falling pray to more than one simulated phishing attacks.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

The end users in our organization are more aware and equipped to handle phishing attacks and less likely to fall pray to phishing attempts, be it professionally or personally.

Verified User in Utilities
AU
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"Excellent cyber awareness training"

What do you like best about KnowBe4 Security Awareness Training?

Thorough and informative. Keeps the interest of a large demographic of users. Very helpful and essential in creating an excellent cybersecurity culture.

What do you dislike about KnowBe4 Security Awareness Training?

I have yet to find anything that I don't like about the awareness training.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It is educational and all who use the training are becoming more aware of the real threats that exist.

TW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Knowbe4's competitive pricing and functionality came out on top"

What do you like best about KnowBe4 Security Awareness Training?

As an IT Admin, having a cyber security and awareness platform that imports users as I add them to Active Directory, and does all of the scheduling and communications is very helpful and takes a lot off of my plate

What do you dislike about KnowBe4 Security Awareness Training?

Setting up the trainings seems complex at first. The only other downside is getting over 80% percent of your company to take the initial training. That's completely out of KnowBe4's control and falls on the users to follow through. To combat this, KnowBe4 does a great job at sending out training notifications, and continued reminders for past due trainings.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Rolling out annual company wide training as well as conducting phishing campaigns to see our weak points as a company. Being partnered with KnowBe4 makes us more contracually strong in getting work, showing our customers that we take cyber security seriously.

Verified User in Utilities
AU
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"GREAT SEC AWARENESS PROGRAM"

What do you like best about KnowBe4 Security Awareness Training?

I love the options, features, mod store, and all the videos and options I have to share with my end users.

What do you dislike about KnowBe4 Security Awareness Training?

Not a lot of things that I dislike about knowbe4. Lots of free tools.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We use knowbe4 to give sec awareness to our users. We use this to stay away from cyber incidents and ransomeware.

MS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"KnowBe4, KnowNow & Knowing What's Ahead"

What do you like best about KnowBe4 Security Awareness Training?

What I like best is its simple but direct approach - no around the corner type of product that ends you hoping for the best. What you see is what you get --- and what you see is THE BEST! KB4 also in the current trend and has the campaign ideas that are reusable in all events. Plus - they have the BEST TEAM of people during implementation period.

What do you dislike about KnowBe4 Security Awareness Training?

I do not dislike any because the Trainings/Campaigns are well thought of --- however, it would be nice if there'll be a development of dynamic Trainings where an object or image interacts when clicked. Something I thought would be fun for the users :-)

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Campaigns on cybersecurity protocols & practices, along social media behavior which is very dominant in current organization now. KB4 campaigns on these areas helped a lot to broaden and expand users' security mindset.

Verified User in Utilities
AU
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great Security Awareness training Tool"

What do you like best about KnowBe4 Security Awareness Training?

It's easy to implement. Easy to use, very good content, good reporting, good customer support.

What do you dislike about KnowBe4 Security Awareness Training?

For phishing campaigns, you can't use your own images.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It's improving the awareness of users about cyber security and therefore making the company safer.

Claude P.
CP
Electric Utility Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information

"KnowBe4 Security Awareness is for All Professionals"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 Security Awareness Training helps me keep up with today's ever-changing IT/OT Cyber landscape. The training is easy to do and very informative.

What do you dislike about KnowBe4 Security Awareness Training?

There are no downsides to using KnowBe4 Security Awareness Training.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

This training re-enforces the methods, ideas, do's and do nots of IT security - this is what my IT department is preaching to me also. This training is allowing me to by a very productive working because I know what security pitfalls to avoid.

TW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Vast amount of options"

What do you like best about KnowBe4 Security Awareness Training?

There are multiple trainings of different variety that you can choose from. I love that you can play games instead of having boring training.

What do you dislike about KnowBe4 Security Awareness Training?

Users aren't getting manual notification emails that I send out.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Some of iur employees and board members have very limited knowledge about cyber security. This program helps us tremendously with giving them the knowledge that they need to be more preventative.

KQ
System Admininstrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information

"System Administrator"

What do you like best about KnowBe4 Security Awareness Training?

The portal is easy to use, alot of thing are self explantory. Setting up training campagin and phishing was so easy and also easy to keep track of campagin reuslts, generating reports and so forth.

What do you dislike about KnowBe4 Security Awareness Training?

At the time we were using knowbe4, they didn't have newly uplaoded contests, some of the traning modules were there for years, phishing templates were the same, kinda outdated. You would need to go and chage the template to make it trick for you company. Another issue is that when we were in the process of becoming MSP, we asked Knowbe4 if they will help as add multiple domains other then ours so we can offer our customers the security awareness training, but they did'nt have that capabilty offered to us!

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

nowBe4 Security Awareness Training aims to address the human element of cybersecurity, making users more knowledgeable, vigilant, and capable of identifying and responding to potential threats. By strengthening the cybersecurity awareness of individuals and organizations, they can better protect their sensitive data, systems, and reputation in an increasingly complex digital landscape.