The user friendly platform and broad resources/library.

That I wasn't aware of it earlier in my career.

All the AI products and information are finally aligning with current digital world problems.

It is customizable and brandable; also there are different categories based on the employee's role in the company. It is easy to deploy to users and it keeps us (admins) informed as to the user's progress.

Can't think of any dislikes at present. Users don't really love security training but I think the quality of the videos and the quizzes help them understand the importance.

In order to be compliant across many platforms, we must provide security training. KB4 makes this process simple, rather than adding another burden to the security team. It is scalable and easy to implement and is helping us prove our compliance when we are audited.

The new deepfake training is very impressive and is a must given the current security landscape. We also upgraded to AIDA Powered training which has been a game changer. Being able to train people based on risk level, behavior, and type of failure is great versus the previous way we were doing it which was more of a one size fits all approach. We also now have access to the deepfake training, if you haven't demoed/previewed it I recommend you do. We've had great feedback already from it blowing employees minds, it's a great way to make training more engaging rather than focusing all on video modules.

Uploading SCORM files for custom training is still clunky and to me seems outdated. A smoother import process is definitely needed with clearer error messaging and better compatibility support would make a large difference.

The ability to issue the proper training to the right end-user.

KnowBe4's training programs help users change their behavior by making employees more aware of security risks and how to avoid them. This can significantly reduce the likelihood of successful phishing attacks and other social engineering threats

Occasionally, some training modules feel more outdated than newer content. Some users have mentioned that the training content can be repetitive, which may lead to disengagement among employees

By reducing phishing risks by simulating attacks and training employees to recognize and respond to them, KnowBe4 helps reduce the risk of successful phishing attempts.

Enhancing security awareness by educating employees about various cybersecurity threats, making them more vigilant and less likely to fall victim to social engineering attacks.

Compliance and risk management helps organizations meet regulatory requirements for security awareness training, which is often mandated by industry standards and regulations. This ensures that companies remain compliant.

I have found KB4 to be the most up-to-date on training topics

The number of modules can be overwhelming

The ability to create small modules with fantastic reporting has really helped transform the Awareness program

I like the fresh approach to training, including comedic sketches and series, like The Inside Man.

Some of the short, cartoon training modules are a bit basic.

By creating new content that addresses current cybersecurity threats including AI, voice cloning, and deep fakes, KnowBe4 provides training material on evolving threats. I also use their phishing data to help guide me on areas of weakness for our employees.

The training it provides is really informative and entertaining

Don't have any dislikes. It works fine for out organization

Does a good job of showing how to spot fake emails

While it has experts and influencers providing the training, it breaks the information down into an easy to understand and engaging manner so that even technology averse people can understand and identify threats. The test also provides a break down of some of the common signs to look out for, which helps the users identify phishing emails effectively. Overall the training and content is useful for everyone, regardless their tech-saviness.

The information becomes repetitive and boring if viewed multiple times, as reported by our internal users/stakeholders, who have had to take the training multiple times after falling pray to more than one simulated phishing attacks.

The end users in our organization are more aware and equipped to handle phishing attacks and less likely to fall pray to phishing attempts, be it professionally or personally.

Thorough and informative. Keeps the interest of a large demographic of users. Very helpful and essential in creating an excellent cybersecurity culture.

I have yet to find anything that I don't like about the awareness training.

It is educational and all who use the training are becoming more aware of the real threats that exist.

As an IT Admin, having a cyber security and awareness platform that imports users as I add them to Active Directory, and does all of the scheduling and communications is very helpful and takes a lot off of my plate

Setting up the trainings seems complex at first. The only other downside is getting over 80% percent of your company to take the initial training. That's completely out of KnowBe4's control and falls on the users to follow through. To combat this, KnowBe4 does a great job at sending out training notifications, and continued reminders for past due trainings.

Rolling out annual company wide training as well as conducting phishing campaigns to see our weak points as a company. Being partnered with KnowBe4 makes us more contracually strong in getting work, showing our customers that we take cyber security seriously.