Easy to access and the training is not time consuming.

I have not found one thing that I don't like about KnowBe4 yet.

Let's us know what kind of information is being sent to our organization, so we are able to identify and take appropriate action.

It is so much more than a phishing tool. It enables us to benchmark our colleagues before embarking on a campaign to educate our colleagues, and then come back to the survey to measure improvements.

We have a very supportive TAM but this relies on us knowing what the product can do or having an idea of what we want. This elongates the time to get the benefits of the product. I'm not sure if you should provide formal training courses to set up and use the tools.

reducing the number of colleagues responding to BEC, meaning less input from our service desk colleague to respolve issues created by clicking on links in emails etc.

The training offers an at your pace training with real world strategies to protect you and your business. Does a great job at covering all aspects of protecting yourself and the company you work for.

It is quite pricey if you have a small business but still much needed training for end users.

ensure that the product is scalable for your needs big or small company first.

It has cut down on email clicks of spam and or infected emails however has upped the amount of false positives where people think they are but as soon as we look a them you can tell they are real, not infected emails. Also has made our end users quicker to delete items so sometimes real emails get caught in that batch but might not be too bad..

There are many different webinars and emails shared with good information on a regular basis.

Some of the actual phishing emails can be unfair when its coming from your boss and similar to what you are used to seeing.

To keep our systems safe from online attacks or intruders.

Ability to customize and modify campaigns to your organization's needs.

Reporting is getting better but would like more customization and filtering capabilities.

Easier integration with external training tools such as Vector Solutions to tie business required training to KB4 and show completion status in both.

Helping non-IT employees to understand the need to be cyber security aware, especially those employees who do not often use the computer but could impact the business if they were to click malicious links without understanding the impact.

It offers a good variety of short to medium length courses that are up-to-date with current state of network security. The web interface is easy to use for end users and easy to manage for administrators. Setting up users is as easy as importing a CSV or linking to the Active Directory. Training campaigns are easy to set up. Testing is effective. Once you get the campaigns and tests scheduled, they run on their own, collecting data and generating reports. Overall, it's very low maintenance for an admin to keep a company's security awareness training going on KnowBe4

There is nothing I don't like about this platform.

Since we are in the utility sector, security is of the utmost importance to us. Many of our employees are not technology-savvy therefore need a lot of repetitive training and ongoing continuing education to maintain security awareness and develop skills to identify and counter cyber threats. KnowBe4 provides a great solution to address our issues. Since implementing the program, our phish-prone score has drop significant from above the industry average at the time of baselining to well below it at present.

The real-world examples the KnowBe4 phishing emails provide to our employees. They very much resemble real phishing attacks.

Nothing so far! We really don't have anything to complain about.

Reducing the chances of our employees clicking real phishing emails.

KnowBe4 is cost effective, provides balanced solutions/material, and has great costumer service.

Some material is not easily integrated with LMS platforms.

scheduled and business unit tailored phishing. our users are much more security and cyber safety aware.

There is a wide variety of topics and modules.

A lot of the information is repetitive and doesn't seem to be updated regularly.

Compliance needs, addressing the human element as the most vulnerable piece

The number of various topics to choose from. That and the range: Videos, games, posters, newsletters, Phishing, and training campaigns. Also, The Inside Man is the best series ever and I can't wait for Season 4 to come out!

Not being able to create your own phishing or email campaign, draft it and use it. I have a draft, but when I attempted to search for it, I wasn't able to use it.

We have seen a lot of positive feedback from all departments across our organization. We sent out a training campaign, which was optional and employees were wanting to gain access to KnowBe4 and complete it!