Easy to setup and use. Training campaigns can be as easy or complicated as you want them to be.

Some automation for testing schedules would be better.

Employees are your weakest link so training them to recognize scams and phishing attacks is priceless!

Phishing templates. / automation / coordination of phishing results with remedial training / reporting / csv downloads for use in Power BI/ customer service,/ smart groups;

Everything in the KB4 suite works together to provide the best information security training and testing that we have ever used.

The little I have found fault with in the past was satisfactorily addressed and no longer exists. There is nothing I currently dislike.

I can't provide a comparison to KB4 competitors because I have only used KB4. However, I can say that I have been 100% pleased with the product, the rate of feature additions, the relationship to the company, and the support they provide on an ongoing basis. I haven't looked at anyone else because I don't have any unmet need.

Administering and managing annual information security training. Evaluating the state of our human shield. Identifying and reeducating risky employees. With KB4, we went in one year from a 30% phishing failure rate to < 3%.

It makes tracking training metrics easy. We know exactly who is not training for us to take action on. The phishing tests can be set to be very difficult to spot; it also gives you insight into who is a greater security risk so you can assess access limitations for that person. The broad base of topics means we can cover other training besides IT. Our employees find it easy to use and understand.

No way to make a direct auto updating connection between your organization's email and KnowBe4 without Azure P1/P2 level.

We have really opened some eyes regarding security and vulnerabilities of people in our organization.

It is flexible and we can use it in a way that is efficient and effective for us.

There's a lot of information and it takes a while to go through.

It allows us to bring an awareness to our employees of a major problem in a non-threatening way.

Knowbe4 has great training modules, easy administration through their GUI, great customer support and service. Campaigns are easy to schedule and follow up on.

Nothing we've encountered so far with Knowbe4 or their platform would be something I'd consider a dislike.

Begin and end your search for cyber security awareness with Knowbe4. Great company and solution.

PCI compliancy is the main issue we are solving. Secondly, simply educating our end-users on cyber security threats and responses helps our overall company security posture tremendously.

I really like the ability to train my users by sending them faked phishing email. This lets me know who are my trouble users.

I haven't run into something I dislike so far.

Biggest weakness is always the human element. This helps train them to be at least skeptical of suspicious email.

My users are very well trained to be skeptical of phishing or possible phishing emails.

My users went from a 36% click rate to a >3% rate in 2 months. We are spearphished on a regular basis and we haven't had a reported security incident in nearly 3 years.

User complaints about training, they claim not to have the time and insist that they be removed.

Take the Platinum plan! ;-)

Biggest solution was the amount of click thru's we had on scam emails. Knowbe4 has reduced this to ~2%. the greatest benefit is I can sleep at night knowing that I'm not going to be waking up to a phone call that we were hacked or how do we get the money back that was wired yesterday.

The regular phishing tests have really helped our employees get better at spotting suspicious emails. I also like the fact that if an employee fails a test, I can automatically setup training for that employee to review so they understand the importance of not being click happy. There are also a number of training videos that are short and to the point for employees.

It does take time to come up with more realistic tests for our company. I have run several personalized tests against our company and they have been very enlightening but it takes time to come up with something that is good when this is only a small part of my job.

You should take the time to set this up right to start with. You should start by working with management on what this can and cannot do. Work with them to setup appropriate training for new employees as well as existing employees and employees that open, click or otherwise interact with fake emails. Then run some baseline phishing tests against your organization. Then implement the training and run more tests. Keep running tests on a regular basis. Periodically come up with some custom ones to your organization.

We had significant issues with employees opening emails that they shouldn't. Since we have been using this product, the security issues have significantly decreased.

All of it!!! The training has been great for our employees, it's engaging. We are using the Phish testing and that has also helped our employees. We just purchased PhishER and look forward to getting that additional information.

Can't think of anything that we dislike.

Great product would recommend to any size company.

The overall awareness employees have gained by going the training and being tested. Employees are learning how important and/or vulnerable our security of our data is and how it could effect the whole company.

Creating and monitoring phishing campaigns is a quite simple with Knowbe4's UI. If anyone clicks on the phishing campaign e-mail they can be added directly to a training campaign. The training courses offered up give you a bit of variety and different time length options, they also happen to be decently entertaining.

The cost is mildly steep for smaller organizations.

Knowbe4 has helped us to teach users to question the legitimacy of most e-mail that comes into their inbox greatly reducing phishing attempts.