Customer Reviews - Utilities
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Verified User in Utilities
AU
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Best Phishing Awareness Product Out There"

What do you like best about KnowBe4 Security Awareness Training?

I love the customization and features that is associated with their Phishing campaigns, training, Voice-Phishing, and more.

What do you dislike about KnowBe4 Security Awareness Training?

Possibility of offering customization of phishing emails for campaigns. Some features have their limitations

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

No problems thus far. I like the fact that a rep called out of the blue and guided me on how to make my KnowBe4 campaigns and training better for my employees. He went over extra features I was unaware of.

Verified User in Utilities
CU
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review

"KnowBe4 phishing"

What do you like best about KnowBe4 Security Awareness Training?

Love how flexible it is to train our employees, very useful and helpful

What do you dislike about KnowBe4 Security Awareness Training?

Hard to get AD integration setup, had to manually enter employees

Recommendations to others considering KnowBe4 Security Awareness Training:

Very good product, maybe get AD integration working better

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Testing phishing level of employees

Verified User in Utilities
UU
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review

"KnowBe4"

What do you like best about KnowBe4 Security Awareness Training?

Great for testing users and setting up, easy to use and setup schedules

What do you dislike about KnowBe4 Security Awareness Training?

Wish AD integration worked better, can’t import default “users” group

Recommendations to others considering KnowBe4 Security Awareness Training:

Get AD integration setup if you can first

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Testing phishing with users

Verified User in Utilities
UU
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review

"KnowBe4 phishing"

What do you like best about KnowBe4 Security Awareness Training?

Able to setup tests and test users to see how secure your employees are via phishing attempts

What do you dislike about KnowBe4 Security Awareness Training?

Setting up does take some time and getting whitelisting done takes awhile sometimes

Recommendations to others considering KnowBe4 Security Awareness Training:

Setup whitelisting correctly, ask for help

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Phishing employees

Verified User in Utilities
AU
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite

"has been eye opening for our organization"

What do you like best about KnowBe4 Security Awareness Training?

The templates are very good and on trend. The fact you can build your own custom templates is also very effective.

What do you dislike about KnowBe4 Security Awareness Training?

The fact that most of the really well done templates are US focused

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Helps us realize how vulnerable our staff really are when it comes to being diligent about security

BJ M.
BM
IT/GIS Manager
Utilities
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite

"Building Human Firewall"

What do you like best about KnowBe4 Security Awareness Training?

The training content is on point and ranges from beginner to more advanced levels.

What do you dislike about KnowBe4 Security Awareness Training?

Not being able to edit training campaigns to add content.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Education and awareness to our employees. We have been conducting internal training for a few years. Adding KnowBe4 to our arsenal gives us more training content and adds reinforcement of the concepts that we have been trying to teach. Also, the ability to conduct phishing tests more often is beneficial.

Sherry F.
SF
Manager of Information Technology
Utilities
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite

"Fantastic training for our employees."

What do you like best about KnowBe4 Security Awareness Training?

the variation of training modules and the ability to automate the phishing and training campaigns.

What do you dislike about KnowBe4 Security Awareness Training?

sometimes the length is too long for our linemen. I may have to break them out into a separate group.

Recommendations to others considering KnowBe4 Security Awareness Training:

This is a very inexpensive option for cooperatives like ours that are electric utilities and have real cyber security guidelines we have to conform to.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

virus and malware infections. third party explanation of why security is important and not having easy-to-guess passwords.

Verified User in Utilities
AU
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite

"This product is a great educational tool.."

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 help to educate our users against opening virus related emails. This has cut down time due to viruses.

What do you dislike about KnowBe4 Security Awareness Training?

Nothing, this product has met all our needs.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It has help to elevate the awareness level of our users against fraudulent emails.