Everything about this product is amazing. All of the features are easy to use and awesome

Nothing I don't dislike, I think the product was built correctly and very hands on

It helps keep productivity up and its all very central and can view everything and we can let people know very easily

I like the monthly videos and I love the short videos that are only 5-10 minutes long as a refresher. They are easy to use and easy to select.

I would like to see more "games" for more interaction with the learning

We use it for phishing, romance scam emails, text message safety, access devices safely, security awareness.

It is simple for end-users to use and comprehend.

We have had some trouble with the API -- particularly, if we tried to pull data into our system to often (once/hour).

Educating users on security concepts, why they should care about security.

I appreciate the fact that KnowBe4 Security Awareness Training has very granular and targeted content, with videos and training sessions that are not excessively long, concluding with verification tests. Overall, it makes it a valid training tool. Additionally, I find that the administration interface, once familiarized with, is quite intuitive.

Some content might be more technical while instead they remain more high-level, but this is not necessarily wrong as it is clear that they are aimed at a varied audience and not just a technical one.

I use KnowBe4 Security Awareness Training to schedule security training, helping to develop the right approach to risks related to system management and development.

Very easy to administer. Fantastic variety of training options. Easy to tailor to our needs. Does not feel like "training". Topics are relevant.

No downsides at all. Nothing to dislike.

Aids our ability to stay in compliance with regulatory training requirements.

What I like best about KnowBe4 Security Awareness Training is its practical, risk-focused approach to building a strong security culture. The content is clear, engaging, and tailored to real-world threats, which helps users understand not only what to do, but why it matters.

What I dislike about KnowBe4 Security Awareness Training is that some of the content appears visually outdated, which can make the training less engaging and less appealing for users.

KnowBe4 Security Awareness Training helps solve the problem of human-related security risks by fostering a strong security culture in a more user-friendly and approachable way. Instead of relying solely on technical controls, it empowers users with clear, relatable training that encourages secure behavior without creating resistance or fatigue.

The platform is easy to use and the training is mostly very interactive

There can be further enhancements on dashboard

It is helping us train at our own time and own speed and it creates a risk score to give an overall picture

KNOW BE4 offers a variety of content that helps make awareness programs engaging and prevents them from becoming boring. This variety ensures the learning process remains smooth and interesting.

However, KnowBe4 offers a limited selection of report models and graphs. As a result, if we want to generate certain reports, we first have to download the data as a CSV file and then manually create the report ourselves.

The product helps raise awareness and allows me to conduct phishing tests.

I like the ability it has to allow us to create customizable phishing campaigns as well as customizable training regimes for our enrolled staff. The feedback obtained after tabulating the aggregated test results is highly appreciated as it compares our buisness against others in the same or similar areas.

The only thing I dislike about this product is that there are a couple of tests that are a bit repetitive and havent changed much in content over time. As such, our enrolled staff quickly recognizes these and always get the answers right. Though some may consider this as an indicator that they are aware of the situation and know how to respond accordingly, but some variance in the scenarios would definitely go a long way to show that its not always going to be coming to them in that exact same manner.

The KnowBe4 Security Awareness training, as its name implies, provides us with a necessary training environment for our staff when it comes to improving their cybersecurity practices. This tool helps them understand that the IT unit is not the only division within an organization that is solely responsible for cybersecurity and that they also each need to both understand and play their parts in preventing and reporting cyber threats. In our organization this is important as our staff were not always that tech savvy and didnt understand that the Nigerian Prince is actually a scammer just waiting to take their money. With respect to our business sector, this is even more imporant as financial institutions need to be very strict when it comes to cybersecurity in order to safeguard both the information and financial assets of our clients.

That it is very understandable and easy to handle.

The adaptation to tropical climates by languages that in certain aspects is expressed differently.

Training staff in topics that are not so common for them but are relevant in the work environment