The fact that it's managed from the portal and everything is self-contained there.

I wish there was an easier way to include my own quiz material without having to be a SCORM expert.

Regular security awareness training and monitoring of those participating.

It's ease of use, reporting features, content on the modstore, affordability, and the assistance from the CSM.

Nothing at the moment. I would like to see more on Risk Score however I know there are improvements coming for it. I would like to see more training for Financial institutions.

Security awareness training for staff. Benefitting us greatly.

The content is updated frequently and is relevent to our users

nothing, we have had great experiances with the material

Ensuring our users are trained about the latest phishing schemes

My favorit thing that I love about KB4 is their top-notch security awareness training modules. They make the learning experience so fun and exciting and they have really nailed it when it comes to keeping employees engaged while learning something and retaining what they learn.

The reports. They need better reports for CIOs and BODs.

Teaching our employees what to look for so they don't fall for the phish.

The know before testing is intuitive and it's productive. My employees have grown leaps and bounds using no before.

I don't know that I really dislike anything but maybe some more interactive gaming for the tests

It's made it easier for employees to actually identify problems.

The training is kept current and relevant. Additionally, the training is interesting to watch keeping the trainees engaged. Implementation of training campaigns is really quite easy. I also appreciate the ongoing support I receive from my client representative. KnowBe4 also makes it easy to train my directors.

I sometimes struggle when assigning courses knowing what individual courses are wrapped up into one comprehensive course.

It's solving the requirements to provide my staff and directors ongoing and annual security training. Having KnowBe4 as a tool frees me up from needing to create this trianing myself.

I like the fact that I can tailor training to where I think the staff need it the most. The training can be a couple of mins or it can be an hour whatever I think is needed.

Some of the reporting could be a little bit better.

We are getting our staff to think about Security on a regular basis so it is always something they question before they click on a link or visit a site.

I will say that in the year that I have been using Knowbe4's training the options to create groups in the console, to have the availability to set up trainings that will role out at certain times and the ease of use and intergration is wonderful. We have added extra things to this to strngthen our security awarness and it has been amazing.

KnowBe4 doesn't offer a lot of automation, it can be a very manual platform but that can have it's perks too.

It has solved so many user issues for us, our click rate has went down and we have employees that are happy to do trainings. Also as I said before we also implimited some extra incentives for employees.

I like the variety of information available.

Nothing to dislike, again it is a user friendly platform. The only think I wish I could do was remove users from groups more easily.

Providing asecurity awareness training for our company.

It's nice to set up the monthly phishing campaigns, let them run & monitor the results each month. We also utilize the monthly newsletters and share that info with our employees. There are several options for training as well.

A few suggestions/enhancement requests:

1. Under the training tab, have two dropdowns. One that lists courses that have not yet been completed and one for courses a user has completed. IMO this will keep it cleaner, more organized, and easier to identify those courses a person has yet to do.

2. If there was a way to flag a course that has been used in a campaign, that would be great. That way we don't waste time watching something that we've already sent AND/OR we don't end up accidently sending out a course, video, etc. that was previously used.

3. On the phishing campaign clickers report...and even in the user timeline, is it possible to carry out the time from HH:MM (hour:minute) to be HH:MM:SS (hour:minute:second)? And maybe just organize the columns of the report differently - put them in chronological order? (Schedule/Delivered/Opened At/Attachment/Clicked At)

From my perspective, it assists with our monthly phishing campaigns, sharing knowledge with our employees via the newsletters, cyber security month training.