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Kipu EMR Reviews & Product Details

DW
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

Ease of use and multiple tabs that are necessary in psych! The functionality is great! Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Kipu EMR could improve on offering trainings for new users! I was trained by staff members at both organizations I worked at; however, for a general introduction, I wish Kipu EMR had a standard training session that was offered (note: IF such a training already exists, the organizations I worked at did not alert me of them; therefore, I had to rely on on-site personnel to convey the options, some more detailed than others, that the agency utilized). Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Kipu has made it easy for me to see clients' history "at-a-glance" which is helpful when I arrive on site and take notice of newly-admitted clients. I am able to get a quick view of their primary diagnosis/reason for admission/meds in addition to history on their parental/familial support system. The previously mentioned helps me to help them :-) Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you for your feedback, Dianthus! We're thrilled to hear that Kipu EMR's ease of use and functionality are meeting your needs in the psych field. While we look into further enhancing our training resources, please check out the link I added for the Kipu Academy (https://academy.kipuhealth.com/trainings). We offer self-paced courses along with webinars that may be useful. We're delighted to be a part of your journey in providing excellent client care. Thanks for being a part of the Kipu community!

See how Kipu EMR improved

Kipu EMR Overview

What is Kipu EMR?

Kipu is the premier cloud-based solution for behavioral and addiction treatment centers. Our end-to-end platform includes a collaborative EMR system for management of health records, treatment plans, scheduling, and more. Our integrated CRM streamlines referrals, marketing, and admissions processes. Plus, our comprehensive RCM system ensures efficient management of billing activities. Security is always top of mind. Kipu's HiTrust certification is a testament to our commitment to top-notch security, ensuring the protection of sensitive healthcare data. HiTrust is a widely recognized security framework for healthcare organizations, and our certification demonstrates that we meet stringent requirements for data safeguarding and privacy. This certification is particularly crucial in the healthcare industry, where patient data confidentiality and integrity are paramount. It provides assurance to clients, partners, and regulators that we have implemented strong security measures to mitigate risks and maintain the highest standards of data protection. Get ready to experience the transformative capabilities of Kipu for enhanced productivity enabling exceptional patient care. About Kipu EMR Behavioral health community’s most trusted electronic medical records (EMR) platform Kipu EMR simplifies workflows throughout the entire care journey on a unified platform that’s easy to use. The entire team is supported and equipped to provide the right care to achieve the best possible patient outcomes. Kipu EMR offers a comprehensive solution for the entire facility, including patient charting and documentation, scheduling, patient portal, eligibility and verification of benefits, patient outcomes, reporting and analytics, clinical and toxicology lab testing, medication management, team communication and notifications, telehealth, and occupancy management—all within an intuitive design to increase efficiency across the organization. About Kipu CRM Effective customer relationship management (CRM) software Kipu CRM bridges the gap between patients in need of care and your clinic or treatment center. With a deep understanding of the complexities, workflows, and needs specific to behavioral health and addiction treatment, Kipu CRM effectively manages referrals, boosts marketing efforts, and streamlines admission processes. Integrating Kipu CRM with Kipu EMR provides a powerful, single platform that maximizes results while eliminating redundancies and errors. Say goodbye to costly consulting fees and the frustration of trying to make a generic CRM or spreadsheet fit your workflows. About Kipu RCM Protect your revenue and build a healthy bottom line to reach more patients Billing and collecting revenue for behavioral health services is a complex and time-consuming process. Kipu RCM, powered by Avea, simplifies the process by embedding necessary workflows and payer requirements throughout the patient journey from pre-admission to post-discharge, ensuring accurate and timely submission and payment of claims. With automation and a powerful claim rules engine, Kipu RCM reduces the burden of manual processes and tedious tasks, increasing cash flow and freeing up billing teams to focus on more critical tasks. Looking to maximize results and efficiency? Integrate Kipu RCM with Kipu EMR to allow for seamless pushing of patient demographics and charges to the billing software automatically, saving time and reducing human error.

Kipu EMR Details
Languages Supported
English
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Product Description

Learn the details behind Kipu EMR software technology. Click on any item below to learn about how our team and suite of tools and technology help thousands of addiction and behavioral health treatment facilities like yours.


Seller Details
Year Founded
2012
HQ Location
Miami, US
Twitter
@kipusystems
10 Twitter followers
LinkedIn® Page
www.linkedin.com
276 employees on LinkedIn®
Description

When it comes to patient centered care, efficiency matters. It can be the difference between serving more patients and thriving, or drowning in paperwork, mounting costs, and staff burning out. That’s why we offer a platform designed for behavioral health and addiction treatment centers providing multiple levels of care. From electronic health records to patient engagement and billing, Kipu’s cloud-based solutions have been developed specifically to meet the needs of addiction treatment, and mental health professionals. We give you full control of your documentation so you can spend less time on admin and more time on caring. It’s how Kipu has enabled over 1,600 facilities to deliver clinical and medical care more efficiently, helping those in recovery get the treatment they need. And by helping facilities to improve their operational efficiencies and maximize their reimbursements, Kipu ensures that they can continue to thrive. And through our clients, we're changing the behavioral care industry as a whole: upgrading operations, improving finances, and helping facilities to serve their patients better than ever before.Get in touch and find out how Kipu can help you.


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Recent Kipu EMR Reviews

CM
Christina M.Mid-Market (51-1000 emp.)
4.5 out of 5
"A great EMR for SUD Facilities!"
After using other EMR's, I find KIPU to be the most fluid and comprehensive EMR without being convoluted. The ease of use is excellent. Creating ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"LOVE Kipu"
convenience Easy to maneuver Features are great Easy to understand
BK
Brooke K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Overall quite efficient"
Kipu is easy to learn and straightforward. It is nice to be able to prescribe directly from Kipu.
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Kipu EMR Media

Kipu EMR Demo - Patient Dashboard
As your central command center, the Patient Dashboard provides an overview of your organization's current caseload and all open items that require attention. The EMR's highly praised, easy-to-use design and time-saving features enable your organization to leverage technology to enhance patient ca...
Kipu EMR Demo - Kipu RCM Management Center
Billing and collecting revenue for behavioral health services is a complex and time-consuming process. Kipu RCM, powered by Avea, simplifies the process by embedding necessary workflows and payer requirements throughout the patient journey from pre-admission to post-discharge, ensuring accurate a...
Kipu EMR Demo - Kipu Academy
Purchasing technology–especially one that promises to smooth operations–is an investment in your treatment center. And the technology’s customer service offering is just as important–if not more important–than the software itself. At Kipu, we believe in providing outstanding, personalized service...
Kipu EMR Demo - Kipu CRM Business Development Pipeline
Kipu CRM bridges the gap between patients in need of care and your clinic or treatment center. With a deep understanding of the complexities, workflows, and needs specific to behavioral health and addiction treatment, Kipu CRM effectively manages referrals, boosts marketing efforts, and streamlin...
Kipu EMR Demo - Kipu Analytics
Unlock the power of your data to make decisions to grow your business with the right insights to drive action today and forecast tomorrow. • Get a pulse on the organization quickly through in-depth and easy to understand dashboards with clear definitions around each point allowing you to conf...
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28 out of 29 Total Reviews for Kipu EMR

4.7 out of 5
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28 out of 29 Total Reviews for Kipu EMR
4.7 out of 5
28 out of 29 Total Reviews for Kipu EMR
4.7 out of 5

Kipu EMR Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
CM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Kipu EMR?

After using other EMR's, I find KIPU to be the most fluid and comprehensive EMR without being convoluted. The ease of use is excellent. Creating patient charts is easy, and very user friendly even for those who are not familiar with electronic medical records. Generating reports from data and the ease of exporting into Excell to analyze and filter is extremely useful. When our old facilities EMR was replaced by KIPU, the transition was smooth and the general concensus of users was positive. Customer support is always clear and timely as well. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Some administrative features are only accessible by superusers, making certain tasks like deleting forms opened by error a nuisance since a super user must be contacted in order to do so. the VOB getter is a bit vague. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Copiling current and past client data for reporting, benefit verification, authorization verification, etc is easy to do in the reports section. Also, generating reports customized to the needs of information per the user has been a great benefit. KIPU has definatly saved our company time and "double work." Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Christina,

Thank you for your detailed review of Kipu EMR. We're delighted to hear that you find our system fluid, comprehensive, and user-friendly, especially when compared to other EMRs you have used. It's great to know that the process of creating patient charts and generating reports is straightforward and efficient for you and your team.

We appreciate your positive remarks about the smooth transition from your old facility's EMR to Kipu and the effectiveness of our customer support. Our goal is to make every aspect of Kipu EMR as helpful and intuitive as possible.

Regarding your concern about certain administrative features being limited to superusers, we understand how this can be inconvenient in situations like needing to delete forms opened in error. We value this feedback as it helps us to identify areas where we can enhance the user experience. We will consider how we can make these administrative tasks more accessible while maintaining the necessary security and control protocols.

It's reassuring to hear that Kipu EMR has been instrumental in compiling client data, verifying benefits and authorizations, and customizing reports to meet the specific needs of your facility. Knowing that our software is saving your company time and reducing redundant work is a testament to the value we aim to provide.

Thank you for being part of the Kipu community!

TM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

How easy it is to navigate the site and how much information is available to complete my tasks at work. I am a case manager so I am using KIPU probably 50 times a day! It helps contacting clients and supporting them. The ease of integration is fantastic and editing or adding things is a breeze. It's also easy to implement the number of features into my schedule and whatever tasks I need to on an hourly basis. Offering customer/client support is my favorite part of each day and I absolutely could not do it without KIPU! Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

There is nothing that I dislike. Everything is right there and I don't have to go searching for things. Just one click and boom! I'm there. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

It solves pretty much every problem I run into on a daily basis. Need to change contact and address information? Boom, done. Need to add ROI's? Boom, done. Need to do my daily group notes and case management notes? Boom, done. Every aspect of my job as a Case Manager I can use KIPU or use KIPU additionally with my paperwork and printouts to assist with that. It's great! Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Trevor,

Thank you for sharing such an enthusiastic review of Kipu EMR! It's fantastic to hear how our platform is significantly enhancing your workflow as a case manager. Knowing that you find it easy to navigate and that it efficiently supports your numerous daily tasks, from client contact to managing group notes, is incredibly rewarding for us.

Your description of Kipu EMR as a time-saver and an integral tool in offering customer support is exactly what we strive for. We are glad to know that the ease of integration, editing, and adding new features seamlessly fit into your busy schedule.

Thanks for being part of the Kipu community!

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

KIPU has SEVERAL advantages. The software itself is excellent and sooooo user-freindly. To top it off, the customer service is above and beyond. Any time we've needed help with something their staff has always been available and willing to provide us a solution. Plus, they are innovative and always looking for new ways to integrate diffent services into the EMR to make a even better. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

The cost has continued to go up, since we originally began with KIPU, but they say you get what you paid for and KIPU is definitely an excellent EMR. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

The ability to access a patient record from any location. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi there,

Thank you for your glowing review! We're thrilled to hear that you find Kipu EMR user-friendly and that our customer service has consistently met your needs. We're committed to innovation and constantly strive to improve our services. We understand your concerns about cost, and we're dedicated to ensuring you receive exceptional value.

Thank you for being part of the Kipu community!

DH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

The reason I like Kipu EMR it super easy to navigate through. Everything is laid out in a simple matter to understand. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

There is nothing that I dislike about Kipu EMR. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Kipu is providing vital information to the patient's recovery that we can look up at any given time and relay that information to the patient to ease their mind through their detox process. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you for your review, Dustin! We are glad to hear everything is user-friendly for you to use Kipu at your facility. Thank you for being part of the Kipu community!

BK
Physican Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

Kipu is easy to learn and straightforward. It is nice to be able to prescribe directly from Kipu. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I wish vital signs automatically populated in notes. I would like it to be easier to find unsigned documents and notes. It would be nice to be able to save personal key phrases or templates. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Charting is muc hquicker and more efficient. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you, Brooke, for your thoughtful review! We're glad to hear that you find Kipu EMR easy to learn and efficient for prescribing directly. We appreciate your feedback on vital signs and document management and will consider these suggestions for future improvements. Your satisfaction with the efficiency of charting is important to us.

Thank you for being part of the Kipu community!

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

convenience

Easy to maneuver

Features are great

Easy to understand Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I like everything about it. I wish more agency know about this Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

just makes the whole reporting and documentation eaiser.

Never crashed on me or I never lost a documents after the fact. It happaend to me with other EHR Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you for your enthusiastic review! We're delighted that you find Kipu EMR convenient, easy to maneuver, and feature-rich. It's great to know that it has improved your reporting and documentation processes without any crashes or lost documents. We appreciate your support and hope more agencies discover the benefits of Kipu EMR.

Thank you for being part of the Kipu community!

RM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

Kipu EMR is easy to navigate, making a seamless transition for 1st time electronic medical records users. The most helpful tool is the ability to insert a pre-typed response, making the charting experience time effective and efficient. I use Kipu EMR on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I cannot note any downsides of using Kipu EMR. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Kipu EMR is helping to solve time-efficent related business problems, such as the ability to manage multiple assignments at once, and staying up-to-date on tasks. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Regan,

Thank you so much for sharing your experience with Kipu EMR. We're thrilled to hear that our platform is making a significant impact on your daily operations, especially as a Targeted Case Manager/Intake Specialist. It's great to know that the ease of navigation and the feature to insert pre-typed responses are enhancing your charting experience, making it more time-efficient and effective.

We understand how critical it is for small businesses to manage multiple assignments efficiently and stay up-to-date with tasks. It's heartening to hear that Kipu EMR is effectively addressing these time-efficient related business problems for you.

Thank you for being part of the Kipu community!

SH
Therapist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

Kipu has helped me with my clinical notes as well as helping me identify patients. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Nothing, has helped so much. Even when it has minor issues it is fixed within the hour. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Note taking, group sessions, identifying patients Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you, Sophia, for your fantastic review! We’re delighted to hear that Kipu EMR has been instrumental in assisting with your clinical notes and patient identification. It's great to know that even minor issues are resolved promptly, ensuring smooth operations for you.

Thank you for being part of the Kipu community!

AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

It is extremely easy to navigate through Kipu EMR. I can easily access patient information and all the necessary inserts for daily use. It is helpful to have everything in one place. It's a very simple to use and keep track of patient information. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

There are times when my input gets erased between me hitting "update" and trying to save my information. This happens when I'm putting in notes, or assessment, group notes.

I would like to see some easy team communication feature. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

With eleminating excessive amounts of paperwork. Keeping track of daily tasks, assessments, treatment plans, groups and keeping the days recorded and in order. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Amanda,

Thank you for taking the time to review Kipu EMR and for highlighting its ease of use and utility in your daily tasks. We're glad to hear that the platform simplifies patient information management and consolidates everything you need in one place.

We take note of your concern regarding the occasional loss of input between updating and saving information, especially with notes and assessments. We understand how frustrating this can be and appreciate you bringing it to our attention. Our team is continually working on improving the platform, and your feedback is invaluable for this process.

Your suggestion for an easy team communication feature is also well-received. Enhancing team collaboration within Kipu EMR is something we can definitely look into, as we strive to make our software as comprehensive and user-friendly as possible.

We're pleased to know that Kipu EMR is effectively reducing paperwork for you and aiding in keeping track of daily tasks, assessments, treatment plans, and group activities. It's our goal to make administrative processes more streamlined and efficient, allowing you to focus more on patient care.

Thanks for being part of the Kipu community!

AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

It's very simple once you get to know it Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

For the clients coming in during the intake, they complain most about the repetitive questions. If you could figure out a way to combine the pre admission, the biophysico social and the comprehensive together somehow, that would be great. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Easy to navigate Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Amanda, We're glad to hear that you find Kipu EMR easy to navigate. We appreciate your feedback about the repetitive questions during intake and will definitely take it into consideration for future improvements.

Thank you for being part of the Kipu community!