how easy is to use, and add my time and WO Review collected by and hosted on G2.com.
not much to complain about it is easy to use Review collected by and hosted on G2.com.
The ease of scheduling and changing appointments if needed. Also Customer service has been outstanding if we have any issues. Review collected by and hosted on G2.com.
Still a little glitchy but overall you can work through it. Review collected by and hosted on G2.com.
Hello Greg. Thank you for taking the time to leave us a review. We're so thrilled that you're enjoying Kickserv and we appreciate your suggestion to new users. As with most applications, there are ways to improve efficiency that may not be obvious if you're self taught. We are working on expanding the tips section in our Knowledge base to help users get the most out of Kickserv.
i was losing jobs working a paper system. Now i can schedule follow ups in a year. And the price is great. I shopped at least 12 software companies, before i decided to go with kickserv. If you have a question you can call and talk to someone. I am impressed. Review collected by and hosted on G2.com.
Can't think of anything. It is making me write more . Great software. Review collected by and hosted on G2.com.
Hello James, thank you for taking the time to leave us a review. We're so happy to hear that the new automated scheduling reminders are going to help you prevent losing job opportunities. It's true that you can call us and talk to a human being! We are passionate about helping our customers. Thank you for being one of them.
Helps to correlate and report on jobs won vs lost and allows me to track individual job profits. Review collected by and hosted on G2.com.
The only thing I don’t like is that it takes a higher subscription rate in order to add in external payments. Review collected by and hosted on G2.com.
Hello James, thank you for taking the time to leave us a review. We know that our customers are busy and we value any feedback we receive. It helps us make improvements and measure customer satisfaction. We appreciate your business.
The ability to confirm that customers have viewed invoices and estimates. In terms of bang for buck, Kickserv is one of the best. Review collected by and hosted on G2.com.
Lack of customizable fields and image integration. Review collected by and hosted on G2.com.
Hi Kaleb, thank you so much for taking the time to provide us with your feedback. What type of image integration are you seeking? You can add attachments to jobs and upload your logo for estimates and invoices, but we are interested in hearing more about your needs. Please send us an email at support@kickserv.com so we can send your suggestion to the Product Team for consideration.
Kickserv has pretty much everything you need to run a dispatch business. We are able to send estimates, send invoices, track our guys time on each job, we are also able to take credit card payments, send reciepts and see if the customer viewd the invoice or n ot. We love this program. Review collected by and hosted on G2.com.
If you are not a tech-savvy kind of person, it is a little harder to get used to where verything is, but once you get the hang of it, it is extremly helpful in our day-to-day duties. The support team of Kickserv is very very helpful. They respond quickly as a smaller business and we love to support other small businesses like Gary's Electric. We use this sytem everyday, multipe times a day and iut makes our lives so much easier. Review collected by and hosted on G2.com.
Hi Gary, thank you so much for leaving us a review. We strive to make service simple, especially for customers that, similar to you, are not very tech-savvy. We have customers that fall across the board when it comes to technology. We're so happy that you are pleased with the service we provide. Our Customer Success Managers are very passionate about helping our customers!
Kickserv has helped me completely organize and automate a good chunk of my small business. Before Kickserv we were using paper notes and invoices and scheduling using our head and where we could remember we said we'd go. Now with Kickserv we have opened up a clear, concise, and easy to use communication channel between us and our customers. Thank you Kickserv for helping me create that experience for me and my customers. Review collected by and hosted on G2.com.
Nothing. Kickserv is very easy to use and connect with QBO. They are very quick to help with any issues I may have and are quick to help fix any issues as well. The customer service is fantastic. Review collected by and hosted on G2.com.
Hi Andrew, thank you so much for the wonderful review! We are very happy to hear that Kickserv is helping you in so many areas. Please do not hesitate to reach out if you have any questions or need assistance. Our team is here to help.
The simplicity of the site makes it easy to navigate. Review collected by and hosted on G2.com.
Once the calender gets filled up it gets hard to see some things. Review collected by and hosted on G2.com.
Hello Samson. Thank you for your review. We are currently working on some updates to the dashboard, which we hope will improve the user experience. It's our goal to make Kickserv easy to learn and easy to use and while we're on track, there is always the opportunity to improve further and that's exactly what we intend to do.
Easy integrations with QuickBooks and other Software. Mobile app is easy for our staff. Setting up new customers is simple. Customer service is the BEST! Review collected by and hosted on G2.com.
The training is available and companies should make sure they utilize it. Review collected by and hosted on G2.com.
Thank you for the feedback! We really appreciate it.
Started using it in the office and it has been very easy to get the hang of. It is very straight forward and helps so much with organisation in an office. We use it everyday and if there are ever any issues we email the customer support line and they are usually very helpful. Review collected by and hosted on G2.com.
Can log you out sometimes randomly, but I'm sure that is just a glitch or bug and that it will be fixed soon Review collected by and hosted on G2.com.
Hello Tiva, thank you so much for taking time out of your day to share your thoughts and leave us a review. We love hearing from our customers! I'm sorry to hear you have randomly been logged out. I'll report that to the team so they can look into it. Please let us know if you have any questions. We are always happy to speak with our users.
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