# Kickserv Reviews **Vendor:** EverPro **Category:** [Repair Shop Software](https://www.g2.com/categories/repair-shop) **Average Rating:** 4.5/5.0 **Total Reviews:** 180 ## About Kickserv Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple. ## Kickserv Pros & Cons **What users like:** - Users love the **ease of use** of Kickserv, enjoying simple navigation and easy scheduling features. (8 reviews) - Users value the **ease of scheduling and customer support** offered by Kickserv, enhancing their workflow significantly. (5 reviews) - Users rave about the **outstanding customer support** from Kickserv, ensuring help is always just a call away. (4 reviews) - Users value the **easy and effective scheduling** features of Kickserv, enhancing organization and customer service support. (4 reviews) - Users value the **easy customer management** features of Kickserv, enhancing project visibility and operational efficiency. (3 reviews) - Users appreciate the **robust feature set** of Kickserv, enhancing their efficiency in managing business operations. (3 reviews) - Scheduling Ease (3 reviews) - Software Integration (3 reviews) - Affordable (2 reviews) - Easy Setup (2 reviews) **What users dislike:** - Users find the **mobile limitations** frustrating, wishing for better accessibility and user experience in field operations. (3 reviews) - Users experience **scheduling issues** with Kickserv, finding it difficult to navigate and manage calendar events effectively. (3 reviews) - Users find it challenging to navigate the **calendar functionality** when it becomes congested, complicating job management. (2 reviews) - Users experience **limited functionality** in Kickserv, particularly with mobile apps and employee interaction features. (2 reviews) - Users express concern over the **high subscription rates** required for adding external payment features to Kickserv. (2 reviews) - Visibility Issues (2 reviews) - Customization Difficulties (1 reviews) - Employee Management (1 reviews) - Expensive (1 reviews) - Feature Limitations (1 reviews) ## Kickserv Reviews ### 1. Administrative Director **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Kickserv?** Easy to use, different viewing options **What do you dislike about Kickserv?** Has it's feature limits, or additional features cost extra **What problems is Kickserv solving and how is that benefiting you?** Able to assign jobs to technicians and they can update progress, notes and pictures in real time **Official Response from Pete Mckesson:** > "Easy to use" - Yes! This software originated from our field service business for our field service team. We knew had to be simple to use for everyone to use it. As the technology gets better we adapt. ### 2. K/S New User **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa Renee T. | Executive Assistant **Reviewed Date:** February 11, 2022 **What do you like best about Kickserv?** still discovering all the features of KickServ **What do you dislike about Kickserv?** The steps involved in creating a new opportunity **What problems is Kickserv solving and how is that benefiting you?** Reminders, document uploads. Going to try & utilize calendar/ Google Sync **Official Response from Shannon Ketchum:** > Thank you for the review Lisa. Please let us know if we can assist you as you continue to explore Kickserv. ### 3. Adequate - room to grow **Rating:** 2.5/5.0 stars **Reviewed by:** Brittany H. | Owner/ Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2021 **What do you like best about Kickserv?** Simple interface, fits basic needs of a tree service company **What do you dislike about Kickserv?** It was not super flexible or customizable to our workflow. We had to use an external contract signature provider to receive more legally binding signatures and agreements from clients. Sync had many issues between Xero and Kickserv - created duplicates and support could never explain why or help us fix the issue **Recommendations to others considering Kickserv:** The sync with QuickBooks works better than Xero - reconsider if you use Xero for accounting. Have a check-in place for cost code assignment. Team in the field may miss this, and there are no requirements to force them to use it correctly. Could cause issues on revenue stream recognition if not reviewed regularly for errors **What problems is Kickserv solving and how is that benefiting you?** We were trying to allow our sales team to enter their estimates and send them from the field. It was beneficial to fill that gap. Before the estimates were sent into the office to draft, and send out for the sales team ### 4. the best field management **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel A. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2020 **What do you like best about Kickserv?** user friendly ..mobile app ..allowing my busines to function **What do you dislike about Kickserv?** still need more time exploring the software **Recommendations to others considering Kickserv:** will recommend to everybody **What problems is Kickserv solving and how is that benefiting you?** Allowing my business to get off the ground. Thank you so much; this software the best. . Samuel Alarcon AFR Paints llc ### 5. Competent field management software **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Kickserv?** Kickserv is a great for being able to see all of the tasks assigned to staff and check the status of the tasks. Instead of asking employees if they have completed their job I can see if they have marked the job complete or uploaded job completion photos to the attachments. Being able to store job photos is also great we can easily send homeowners progress and completion photos when their are out of town. **What do you dislike about Kickserv?** Sometimes when you enter an address to a customer account the street number removes itself automatically. This can cause problems for our staff but is a rare occurrence. The reports section can take some tinkering to get the results you are looking for. **What problems is Kickserv solving and how is that benefiting you?** Scheduling and accountability are a breeze with kickserv it is so easy to see at a glance who is doing what and when they are doing it. Being able to assign different jobs types different colors and being able to quickly make changes in resource view is very helpful. Kickserv also makes it really easy to plan a service route when multiple stops in a day are required for a tech. ### 6. It has a wide variety of functions that helps me improve a large number of processes in my company **Rating:** 3.0/5.0 stars **Reviewed by:** Jim P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Kickserv?** The fact that it brings together in one place a wide variety of functions that help me improve a large number of processes within my company is wonderful for me, since it constitutes a fairly complete and comprehensive solution in terms of billing, management of clients, customer service and many other things, the ease of use is something really admirable, not to mention the fact that its interface is quite simple and elegant at the same time with a fairly intuitive design that facilitates its use at all times , the reporting options it has are quite complete and detailed, and they have been a great help to simplify decision-making within the company, customer service is at another level, since they respond to everything, regardless how big or small the problem is in a short period of time. **What do you dislike about Kickserv?** Since we have been using this software in my company, all processes have been simplified and streamlined in a very positive way, which has increased the overall efficiency of the staff, since thanks to Kickserv they can perform any task in a quite positive way. fast, I have been using it for a little over 5 years and I have not gotten anything to complain about. **What problems is Kickserv solving and how is that benefiting you?** In my company, performing any task, no matter how simple it was, could become quite a cumbersome task because we did everything manually, however after discovering Kickserv and migrating all the billing and customer service processes we have had a great respite, because it allowed us not only to automate and digitize a large amount of information, but also led to the improvement and optimization of a large number of previously very complex tasks and processes, activities such as payroll What used to be a very complex task today can be done in just a few minutes, and all thanks to Kickserv! In short, I recommend this application to improve and raise your company to the next level. ### 7. Great product for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Yvonne G. | President, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you dislike about Kickserv?** There is nothing that I can say that i really dislike **Recommendations to others considering Kickserv:** Kickserv is user friendly and has many positive attributes and features **What problems is Kickserv solving and how is that benefiting you?** Ease of scheduling and tracking jobs. The invoicing is simple. ### 8. The simplest, but most powerful platform I've tried **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about Kickserv?** The system is clear cut and straightforward enough on the surface, but underneath, there are a ton of helpful tools that make everything I've needed to do so far very simple. I didn't have to waste time learning a bunch of stuff - I was able to just jump in and go! **What do you dislike about Kickserv?** So far, I see no downsides. Any extra features that I'll need in the future look to be covered in other plans within their service. **Recommendations to others considering Kickserv:** Sign up for a trial and go through a demo service. You'll see how effortless it is **What problems is Kickserv solving and how is that benefiting you?** Scheduling and streamlining are always a struggle, but Kickserv has helped me straighten everything out and I can do everything I need within one platform, including payments. ### 9. Great product to keep you organized **Rating:** 5.0/5.0 stars **Reviewed by:** James Z. | project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Kickserv?** The best part of Kickserv is having all of your customer info in one place with easy accessibility. **What do you dislike about Kickserv?** Sometimes the search function doesn't seem to work properly. You have to match EXACTLY what is in the system to show any results. **What problems is Kickserv solving and how is that benefiting you?** Kickserv makes scheduling a breeze. There are features which can be shared with customers and a mobile app for when you are on site. ### 10. It is a great tool for the development of my company **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandro V. | Gerente general, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2019 **What do you like best about Kickserv?** I like the billing process, I also make the administrative process easier with the use of the Kickserv software, it helps me to manage my tasks in a faster and more efficient way, it also brings a function to remind me of my work every 24 hours, I can Better schedule my activities and I also receive the notification on my mobile. I like the program interface and its fluidity of service **What do you dislike about Kickserv?** I think the mobile application should improve a bit, sometimes it is slow and it is difficult to manage the tasks. However, this is not a big problem. Despite this, I have no complaints with this software, it has solved big problems of my company **Recommendations to others considering Kickserv:** Any company or business that wishes to organize their work in a comfortable, cheap and orderly way, should use this software, it is very easy to use and also has many benefits of organizing incredible tasks **What problems is Kickserv solving and how is that benefiting you?** This software has brought us many benefits, Kickserv has allowed us to progress in our tasks in a more efficient and faster way, through its organization system, we have improved the quality of customer service. ### 11. Kickserv is sensational and is a great help for my company **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo W. | Team Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Kickserv?** My company likes Kickserv because through his arrival at it, he has seen how the personnel change in carrying out their tasks, whereas before everything was a disaster and lack of organization and thanks to this software a great deal of work has been done work getting positive achievements, also the online payment system works excellently well, which is why it is defined as an indispensable tool and too useful when it comes to solving a work problem **What do you dislike about Kickserv?** It has nothing to displease, since this software has done incredible things for our business, therefore we are very happy with it and to this day we do not intend to change it for another. Through the software we have trapped many good clients and they have described us as a great company and before they did not all this has been achieved by Kickserv **Recommendations to others considering Kickserv:** Our company works smoothly and effectively since we met Kickserv. Hugely recommended. We also observe that this software is so accessible and instantly responds to your questions and concerns, there are many applications of which it is very easy to understand and use when they propose to do a task or a project **What problems is Kickserv solving and how is that benefiting you?** The problem that is being solved is to seek to integrate our production process with a customer management to help accelerate a general operation here. The benefit that Kickserv has given us has allowed us to progress and most importantly we have reduced costs and improved our attention to users ### 12. Kickserv is the most complete CRM I have ever met **Rating:** 5.0/5.0 stars **Reviewed by:** Pearl M. | Product Marketing Manager, Oil & Energy, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2019 **What do you like best about Kickserv?** It is a CRM that stands out for its efficiency, it is very easy to use, it has helped me to attract clients and keep them with time, being able to do a constant follow-up. It also has a free version of 14 days that helps you to develop better with the product. I really like your calendar option since it allows you to keep control of everything with just a glance **What do you dislike about Kickserv?** The speed offered by the mobile version is deficient as is the support that is very irregular and tedious. Also the possibility of customizing reports is very scarce. The updates they provide may be inefficient on some occasions **Recommendations to others considering Kickserv:** This CRM meets most of the requirements, is useful and responsive in terms of customer service. Although it needs to improve some things is still a good choice because it is very efficient, easy to learn and above all very simple to use **What problems is Kickserv solving and how is that benefiting you?** The monitoring of customer billing is no longer a problem because with Kickserv I have developed well in this area, in turn it helps me to keep the emails and files organized. The calendar is one of my favorite functions since it keeps me up to date on all the weekly activities, although it would be much better if you could add photos and attachments to the messages ### 13. The software is indispensable and too useful **Rating:** 4.5/5.0 stars **Reviewed by:** Gordon F. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2019 **What do you like best about Kickserv?** This software is very easy to use and very well fulfills the expectations of our company, the best thing is that it has several customization options, which makes the work much more concrete because they are always adding new features, the software is indispensable. Our clients can access from any place and from any platform, it gives us a great amount of control and personalization for our business **What do you dislike about Kickserv?** It does not have anything to displease us, since it closely matches our way of working in the company, although the software would be much better if there were enough comments fields in the configuration functions **Recommendations to others considering Kickserv:** The Software meets our business needs very well, I also find the price excellent, very accessible to be so effective, I recommend it since we have been quite useful to our company **What problems is Kickserv solving and how is that benefiting you?** Our number of clients has increased a lot in such a short time, it saves us a lot of time, we are in direct contact with our clients, they help us stay in order, and the reminders help us to have everything in order ### 14. Kickserv gives me the tools to manage my invoices and payments **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth D. | Chief Research Officer, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2019 **What do you like best about Kickserv?** Kickserv is characterized by its unparalleled efficiency in the management of my invoices and payments, it has helped me attract clients and keep them over time, they have the best technical support I could find, among other very important administrative advantages. With Kickserv I can keep a constant and organized follow-up of the most fundamental thing regarding my prospects and my clients, besides they have a free trial of 14 days that makes them very competitive unlike other similar software **What do you dislike about Kickserv?** The desktop version is easier, in the mobile it is very cumbersome to operate and a bit slow, you could also add other functions to the Software to improve its speed, there are problems in terms of synchronization with QuickBooks **Recommendations to others considering Kickserv:** With kickserv I have been able to solve problems with just sending an email, the support is the most efficient and dedicated I know, I have not had any problem in terms of tracking customers and records, working 24 hours a day and 7 days of the week, I have avoided headaches **What problems is Kickserv solving and how is that benefiting you?** I needed detailed reports of the follow-up of my potential clients for the most accurate decision making, this is why we chose kickserv and it has fulfilled our expectations. One of the most impressive advantages is that thanks to the statistics that I get from my prospects, I can achieve many more sales, which greatly benefits our company ### 15. Kickserv has been the best help I've had in my business **Rating:** 5.0/5.0 stars **Reviewed by:** Charles M. | Developer program manager, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2019 **What do you like best about Kickserv?** I like its efficiency because I can keep track of everything in an organized way, sustain notes in a more detailed way and share them, customers can make or make direct payments from the invoice. It is versatile to use and has everything necessary to manage my business **What do you dislike about Kickserv?** That there are some problems in the iPhone application that has been confusing for our customers, I think the mobile application could be better or the same as online, working quickly as we like **Recommendations to others considering Kickserv:** It is a product full of good attributes, with many positive characteristics that will surely help to improve your business. That is why I recommend it, it is very easy to use and I dare to say that some things are missing to satisfy 100% our needs, but I know that they will work on that to solve it **What problems is Kickserv solving and how is that benefiting you?** With the help of this good software we make it easy and efficient to track the estimates, schedules and billing of our company, and the programming is so sensational because you can manage everything in one place ### 16. CRM with high expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon M. | Marketing Manager, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Kickserv?** Kickserv is a CRM that meets the high expectations it offers, it is excellent for the invoice and payment management, customer tracking, with ease of use. As well has a free version of 15 days without compatible in IOS and Android **What do you dislike about Kickserv?** The updates offered tend to be inefficient, in terms of equipment speed mobile phones and tablets can be very slow compared to the desktop version. The support offers the requested support much later **Recommendations to others considering Kickserv:** It is an easy to use software, it is useful and receptive. It is highly recommended for being so accessible and keep improving constantly, adapting to your needs and your technicians will feel comfortable with this software **What problems is Kickserv solving and how is that benefiting you?** Kickserv is the solution to the commercial problems, with the undoubtedly the tracking customer billing, organizing emails and files without neglecting other activities and achieve it in the shortest time possible, its calendar and reminder function they are excellent. It is good to give this peculiar software a chance ### 17. Kickserv is simple and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph M. | Project Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2019 **What do you like best about Kickserv?** The best thing about this software is that it is very easy to use, our company was able to adapt quickly, the best part of that is that thanks to Kickserv we carry out all our registration in the company, having a better control in our information and that of our clientele, thanks to its different billing options that we find a lot, we can offer a better service as a company **What do you dislike about Kickserv?** We have tested the tool in a mobile device and it is not as efficient as using it in a PC, it does not provide the same capacity, it would be extraordinary to be able to use it in a mobile phone, because it would save us much more time for our company and our customers, it is the only negative point we can give about such software **Recommendations to others considering Kickserv:** Despite the negative aspects of the software our company decides to recommend it, once you learn to use the software perfectly you could get much more profit than you want, also our company considers their prices, since they are quite cheap **What problems is Kickserv solving and how is that benefiting you?** This software helps us a lot when it comes to being in contact with our customers, helps keep our records more organized, we can create many quick notes and store them, we have achieved a lot of customers for our company once we started using Kickserv ### 18. Interaction with customers in your business **Rating:** 3.5/5.0 stars **Reviewed by:** Derek M. | Derek Mitchell, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2019 **What do you like best about Kickserv?** It helps to attract customers and keep them connected. To send letters to both managers and customers if it concerns advertising. There are profiles with addresses and you can have an idea about your customers. **What do you dislike about Kickserv?** Sometimes there are questions about the features and there is no necessary article at hand. What I found did not help me and I had to figure it out myself. I did not contact those support and did it myself. And I would like to immediately find the right article that would solve my question. **Recommendations to others considering Kickserv:** If you have questions on the functionality you do not need to search for the article, it’s enough to turn in support since I searched and didn’t find any normal about **What problems is Kickserv solving and how is that benefiting you?** It helps to solve important issues through mailings and notifications, as well as creating notes and keeping records. ### 19. Good tool for scheduling and dispatching. Meetscustomer service and scheduling needs **Rating:** 5.0/5.0 stars **Reviewed by:** Prachi K. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Kickserv?** Can customize, meets requirements, great tool for scheduling and dispatching. Tool can be understandable. It has many features, has user access. Can easily communicate to the tech engineers **What do you dislike about Kickserv?** Sometimes its a challenge for the field engineers to check few descriptions mentioned..for eg, the charges, address, scheduling details. Scheduling becoms difficult for more engineers when it comes to alerts, the days jobs for 1 or more engineers. **What problems is Kickserv solving and how is that benefiting you?** Tracking, scheduling , dispatching functionalities work well. Can keep track of the calender ### 20. Good to manage small business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Kickserv?** I think it is a good software for small business. It is easy to use and you can manage a small team of workers and plan their jobs during the months in a very easy and intuitive way. I like that you can add the GPS coordinates for the workers to know where they have to go just by clicking the link. **What do you dislike about Kickserv?** Their server sometimes gets overloads and then it became unresponsive. But for the others I like it very much. But because of this we are not using this program anymore. **Recommendations to others considering Kickserv:** As I have seen I think it would work for small businness although sometimes it became unresponsive because of overloads on its webpage and that makes some of its features ineffective **What problems is Kickserv solving and how is that benefiting you?** The workflow is very logical and works perfect if there's any problem letting workers communicate among us. ### 21. The best program for the lowest price **Rating:** 5.0/5.0 stars **Reviewed by:** kanecqual r. | Dcw, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2019 **What do you like best about Kickserv?** We decided to switch companies to see what ends was out there. We found kickserv and my company hasn't looked back since **What do you dislike about Kickserv?** There isn't anything to dislike. The entire software is amazing. **What problems is Kickserv solving and how is that benefiting you?** We needed a program to keep up with schedules, estimates, and our home managers use it for budgets ### 22. Kickserv is revolutionary in it's ability to help us **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about Kickserv?** I like best that kickserv tracks work progress and who did what to make our rewarding process better for our employees **What do you dislike about Kickserv?** I don't like the fact that kickserv doesn't integrate with all of our services yet, but we're working on that **What problems is Kickserv solving and how is that benefiting you?** The problems we've solved are with business analytics and the benefits have been a lot less time spent coordinating with our suppliers. ### 23. Good software - does what's its supposed to **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2019 **What do you like best about Kickserv?** It's easy to use once you get the hang of it. Intuitive and not time consuming at all. **What do you dislike about Kickserv?** Installation took a while, could be quicker. **What problems is Kickserv solving and how is that benefiting you?** It makes my daily tasks a lot easier. ### 24. Using kick-serve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2019 **What do you like best about Kickserv?** It’s very innovative and easy to use I enjoy the simplicity of the software **What do you dislike about Kickserv?** I dislike nothing about the software I’ve worked with plenty of companies and I by far enjoy this software the most **Recommendations to others considering Kickserv:** I highly recommend kickserv **What problems is Kickserv solving and how is that benefiting you?** Ease of work load it’s not confusing like some other software some companies use.. scheduling has become easier ### 25. Great Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Kickserv?** I liked how easy it was to use this program. Their web site when used on a desktop computer is great for scheduling and dispatching. **What do you dislike about Kickserv?** We are really only able to use part of the service. While it is excellent for scheduling, it is not useful for invoicing unless your invoicing needs are very basic. The product is not compatible with Quick Books groups. **Recommendations to others considering Kickserv:** I would recommnend this program. Great to use for scheduling the **What problems is Kickserv solving and how is that benefiting you?** Email and organized files. It benefits us with our scheduling. Very easy to use. ### 26. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth D. | Administration , Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Kickserv?** Kandjdkdlsmdn ekdnosks kskfndksn kskdnxjsn keke **What do you dislike about Kickserv?** Nxnxnamzkxdbs sknd skdnkqmx skennfksks kskdndn **What problems is Kickserv solving and how is that benefiting you?** No major problems. ### 27. kICKSERV is the kick start you need to start **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Kickserv?** It is what beginners should consider when starting up. It will help you through your stressful beginnings. **What do you dislike about Kickserv?** The interface could be more user friendly. It has a vibe that could put off people. **Recommendations to others considering Kickserv:** I don't have any recommendations for Kickserv **What problems is Kickserv solving and how is that benefiting you?** I have not realized any benefits. We are just working through the service. ### 28. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2019 **What do you like best about Kickserv?** This software is very user friendly and have very little kinks **What do you dislike about Kickserv?** Tends to be slow to respond when have high cell volumes **What problems is Kickserv solving and how is that benefiting you?** Guest relation problems ### 29. Kickserv review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Kickserv?** What I like best about Kickserv is that it is very easy to schedule and create invoices for patients. It also is a smooth simple process for taking payments for office visits/co-pays. **What do you dislike about Kickserv?** There is nothing I dislike about Kickserv right now. **What problems is Kickserv solving and how is that benefiting you?** We solve scheduling conflicts, payments, and invoices with Kickserv. ### 30. Loved **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2018 **What do you like best about Kickserv?** Has everything you need to run your business, user friendly, customers are able to make a payment right from the invoice.. We are able to keep greater detailed notes . **What do you dislike about Kickserv?** No complaints really like this . Recommend to everyone who has a business **Recommendations to others considering Kickserv:** Yes **What problems is Kickserv solving and how is that benefiting you?** We no longer use anymore because of management but this was my favorite because of all the benefits ### 31. Not as fully featured as we needed. **Rating:** 2.0/5.0 stars **Reviewed by:** Vince K. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Kickserv?** When we evaluated Kickserv, the onboarding process seemed pretty simple. Our data imported easily and quickly. **What do you dislike about Kickserv?** We were looking for a robust project management tool in addition to the CRM side and this just didn't seem to have it. **Recommendations to others considering Kickserv:** There are lots of CRM options out there. Decicing ahead of time what features are "must haves" will help find tghe perfect fit, **What problems is Kickserv solving and how is that benefiting you?** We were looking to integrate our production process with our customer management to help streamline the overall operation here. I think Kickserv would have done great at client contact details, but not the project side of things. After giving it a legitimate try for a while, we determined that it wasn't a good fit for us. ### 32. Lovely Product **Rating:** 4.0/5.0 stars **Reviewed by:** Ashanti B. | Intern, Public Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2018 **What do you like best about Kickserv?** How easy it is to learn. Its very user friendly. **What do you dislike about Kickserv?** It can sometimes lag ir not want to opperate properly. Could be due tonyhe age of our computers though. **What problems is Kickserv solving and how is that benefiting you?** All ### 33. LOVE THIS COMPANY! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Kickserv?** I work out of this program on a daily basis. The customer service is top of the line, the program is fit to my companies needs. **What do you dislike about Kickserv?** For a while there were issues with the server. it has been a few months and i have had no issues at all, and everything is back to normal **What problems is Kickserv solving and how is that benefiting you?** I use kickserv to run the entire company, Estimating, billing, customer contacts and scheduling. It has put everything I need in one place and is easy to navigate and ensure great performance ### 34. Kickserv had great tutorials and support for when you're stuck and is user friendly. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about Kickserv?** The support available and the convenience of merging duplicate contacts and doing invoicing there under customer profiles to then sync with QuickBooks. The scheduling feature was also amazing and I likes that you can restrict certain users privileges. **What do you dislike about Kickserv?** The app wasn't as user friendly and field techs had issues using it for uploading pictures and notes. Also there were sometimes issues with syncing to QuickBooks. **Recommendations to others considering Kickserv:** It's great for office staff but may not be as user friendly for field techs, especially witbout giving them sufficient training. **What problems is Kickserv solving and how is that benefiting you?** Scheduling, especially when multiple employees schedule. As well as multiple employees having access to information regarding every customer so miscommunication or misunderstandings are less likely. ### 35. Becoming common to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2018 **What do you like best about Kickserv?** The free trial status for freshly started companies **What do you dislike about Kickserv?** The pricing for the little businesses , intcial staart up but then a monthly fee as well to maintain? **Recommendations to others considering Kickserv:** Try it **What problems is Kickserv solving and how is that benefiting you?** Missing papers and important invoices by category ### 36. Great program to help keep things organized **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Kickserv?** This program made keeping track of our companies estimates, schedules and invoicing a breeze. **What do you dislike about Kickserv?** We were only using this on a trial basis so I didn't have time to find things I disliked. **What problems is Kickserv solving and how is that benefiting you?** This program kept everything on track. We were having a hard time processing things in a timely fashion, but this helped a whole bunch. ### 37. Kickserv is great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2017 **What do you like best about Kickserv?** The way its so simple to use and organized and can keep track of everything so efficiently **What do you dislike about Kickserv?** At first had to learn the system but just like any other it takes time **Recommendations to others considering Kickserv:** Takes time to learn but effective with keeping track of paperwork including invoices and scheduling **What problems is Kickserv solving and how is that benefiting you?** managing invoices and keeping track of client info ### 38. Lawn care customer relationship management **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua H. | Owner, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2016 **What do you like best about Kickserv?** Online access for clients and website integration **What do you dislike about Kickserv?** Missing only a few convenient features such as external website integration difficulty with client account login due to caps locks for emails, etc. Emails must be 100% exact as input in the account. The mobile app is a bit slow and cumbersome with no Teresa for work orders, and the account pane is limited. I still have to go into my web browser to do all the things the mobile app doesn't. The customer's full information does not display in the work order, only the address and time it's scheduled for. Scheduling could be better; as of now, it is a set time start and end. I typically do not have specific times for a lot of devices; it rarely requires a set time, just a set day. It would be nice to have a CA scheduling option for any time rather than a set time or morning, evening, afternoon options to make the time. And which service will be performed, a broader, more general indication. Also, the way records are kept could be a little more customized. **Recommendations to others considering Kickserv:** It is a great platform no matter how it may seem **What problems is Kickserv solving and how is that benefiting you?** Record management and the online payment and account access provide 24/7 information to each individual client. ### 39. Kickserv review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Kickserv?** Ability to see schedule info and have notifications of scheduling **What do you dislike about Kickserv?** Limited functionality on web app, but mobile app was fine **What problems is Kickserv solving and how is that benefiting you?** Ease of seeing schedules. ### 40. Great software for any service business **Rating:** 5.0/5.0 stars **Reviewed by:** Danny S. | President, Environmental Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2016 **What do you like best about Kickserv?** Kickserv is very user friendly. The process for creating customers, estimates and invoices is a breeze. Scheduling jobs (and many other calendar events like employee time off) is a great feature. I love the estimate approval process. The QuickBooks integration is key for us. Overall, I don't know what we'd do if Kickserv disappeared tomorrow. **What do you dislike about Kickserv?** No iOS app! (I thought there was one when I signed up) and the mobile site is not near as simple as the desktop version. Can't display the "charge type" on estimates or invoices. For our purposes, it would be very beneficial to show whether the rate is per pound or each. **Recommendations to others considering Kickserv:** Take advantage of the trial period. Use it to run through different scenarios and make sure it meets your needs. Many things work differently than I thought they would prior to fully-implementing (not necessarily for the bad...just saying). **What problems is Kickserv solving and how is that benefiting you?** This product solves headaches associated with CRM, sending estimates & invoices, and scheduling. It's a huge time saver. ### 41. Great Product for Price Point **Rating:** 3.5/5.0 stars **Reviewed by:** Kyle T. | Chief Operating Officer, Packaging and Containers, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2016 **What do you like best about Kickserv?** Kickserv is an inexpensive, cloud-based field service management solution that gives you a broad amount of control and customizeability for your business. As others have mentioned they do have an API that allows us to integrate it into our other software solutions, and their sync with Quickbooks has been a tremendous help. Customer service is very quick and personable. One thing I have loved about Kickserv is the ability to look at the day and week at a glance by technician and assign and change jobs right there. Easily my favorite thing about the software that is much better than other packages we have looked at in the past. **What do you dislike about Kickserv?** Kickserv's API is outdated, and it is difficult to pull information off of. You're limited to 30 records at a time, you can't download the whole thing at once, and you're on your own to figure it out. Critical information from our jobs such as task duration is very tedious to pull out, and requires going outside of the API to the web-based service using web scraping tools, when it could be easily changed to accommodate quick task ID lookup. Various workflows are sometimes clunky - I have to go through several different pages just to input all the information for my jobs. For instance, I can input basic customer and job information from the pop-up within the calendar views, but if I want to add job charges, time-tracking, info in custom fields, etc. I have to first create the event, then click on it, then click again to go into the job view. Mobile support is spotty; we usually don't recommend that our techs install the apps because they seem to raise more questions than not. My biggest pet peeve is that they insist on forcing landscape mode based on window size, when I would prefer to choose the orientation myself. If I want landscape mode, I could just turn my device, right? Reports were recently inplemented, and while they are powerful, I wish I could access them with the API. They are also sometimes difficult to put together and understand, so some more explanation would be good. Part of this problem comes from the vague naming scheme in the API. **Recommendations to others considering Kickserv:** How important is it to you to see your field techs in real time and understand what is going on in the field at the moment? If it's critical to see your team's current progress, I would highly recommend it. **What problems is Kickserv solving and how is that benefiting you?** As outdated as the API is, and as much as I nitpicked it above, it's still workable and it allows us to create our own in-house BI solution that has changed the way we look at our data and business model. As much work as this has been, this has been a game-changer for us, and I would only consider other software if it had an API that was better for a similar price-point. Our techs have been very happy with the upgrade; they used to not have any idea what their schedule was until the day before; this has helped them plan much better. You can see your business online with Kickserv pretty well, and the price-point is acceptable. Coupled with the somewhat clunky API, I think I would still recommend Kickserv over other solutions, because practically it is better than anything else I've found. ### 42. Kickserv has done amazing things for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca M. | Business Owner, Wholesale, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Kickserv?** Kickserv's platform is user friendly and easy to learn. The drag and drop calendar features allows dispatchers/administration to manage jobs throughout the day. Assigning technicians and communication information on the go to our technicians is easy. We use the one click function to notify techs of jobs. We can add internal notes, notes to be shared with customers, add charges, attach documents, and more live within jobs. Our technicians our updated of relevant information by being able to access jobs assigned to them through the app. They manage many aspects of the job through the app from navigating to the site, adding time entries, charges, adding parts, adding work notes, obtaining customer signatures and more. It syncs with quickbooks allowing estimates and invoices to be accounted for easily in our accounting system. We use the time tracking functions to pull employee hours for payroll so you can see how many hours each tech spent on each job site. There are "tags" you can create to classify job statuses or create specialized reports. It acts as a customer database and has many tools for communicating instantly with customers. The platform is online and live making every change in real time and giving more people access to accurate information constantly. The kickserv help staff is available from the chat function inside the platform to answer questions, trouble shoot, and even listen to input on special features you would like to see. Our overall experience with Kickserv has been very positive and we love the service for our business. **What do you dislike about Kickserv?** The Quickbooks sync function could be better, the system created additional invoices with their own identifiable number in addition to the synced quickbooks invoice number that doesn't translate. So if you use the Quickbooks function it's impossible as far as we can tell that you use kickserv for sales numbers. It also makes the customer portal function weird because it shows multiple payment transactions. There is no function in the customer portal to search for things by date or job number, it just shows as one big list. We currently don't give customers access to the customer portal because we can't figure out how to make it cleaner. **Recommendations to others considering Kickserv:** If using with Quickbooks immediately sync from the beginning and always create invoices and estimates from kickserv and then sync to QB. **What problems is Kickserv solving and how is that benefiting you?** Managing techs in real time is a huge plus for us. Also giving everyone live information is extremely relevant to our fast paced industry. It's ease of use saves us time on training. The security functions make it easy to set up levels of access to information making sure sensitive information is secure. ### 43. Good Start, A few kinks **Rating:** 1.5/5.0 stars **Reviewed by:** Matthew G. | General Manager, Building Materials, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Kickserv?** Quickbooks syncing was a must when looking around for a software. Originally we were looking for something to help manage our scheduling. We liked Kickserv's solution for scheduling because it was a visual drag-and-drop approach that enabled our employees to also view the client address and job information. Additionally the invoices and proposals were better looking than Quickbooks and we were able to see if the customer viewed the documents. The sales pipeline tool (Estimate Sent -> Estimate viewed -> Estimate awarded -> Job unscheduled -> Job scheduled -> Job completed) is a really great visual to help manage the pipeline of work. **What do you dislike about Kickserv?** The scheduling is cumbersome in some ways: could not quickly set it up. It seems fast at first but after you do a couple, you realize it isn't that quick. TSheets scheduling is much better at this. Proposals are not "solidified" after a customer signature which poses an issue. A client can sign a contract, but that does not stop you from being able to alter that contract (accidentally or otherwise) which makes the signature area useless. IMO once a contract is signed, it can not be altered, only amended with change orders. You can not create a customer in KickServ and have it sync back to Quickbooks. This makes it difficult because you have to constantly work in two systems for the single task of creating a proposal. **Recommendations to others considering Kickserv:** Kickserv is going to improve, but one thing I fear will not go away is the inability to create customer profiles inside KS that will sync to Quickbooks. I look forward to hearing that they have solved that problem and perhaps joined forces with TSheets to take advantage of their scheduling and time tracking software, for which they have an amazing produc **What problems is Kickserv solving and how is that benefiting you?** Business problems needed to be solved: scheduling employees, distribution of job information to employees, managing our pipelin, mobilizing ability to create and send proposals/invoices. We have stopped using KS (only have it now until current contracts created on it have been completed) because we realized that TSheets combined with Desktop Version of QB on a laptop was a sufficient answer to our problems. The only benefit I have not replaced with something better is the pipeline management features of KS. ### 44. Best Field Service Management software out there. **Rating:** 5.0/5.0 stars **Reviewed by:** Bill A. | Business Owner, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Kickserv?** The best customer service/support I've encountered. Always looking to improve their software and adding features as customers give feedback. Downtime is almost non-existent, so very reliable. Helps our plumbing business run smoothly and effectively. **What do you dislike about Kickserv?** Quickbooks Online sync has some minor problems, but only with the contact names repeating themselves on the invoices. Not a huge issue and I think they are working on it. Would also like to see realtime gps for techs, but they are actually adding that shortly. **Recommendations to others considering Kickserv:** I think customer service and support is so important when using software that runs your company day to day. Kickserv is so accessible and responds immediately to your questions/concerns. They are constantly working to improve their product, which meets all our requirements at this time. Our business runs smoothly and efficiently with Kickserv. Highly recommend. **What problems is Kickserv solving and how is that benefiting you?** Constant surveillance of techs, without having to call them constantly, is greatly appreciated. The benefits of all the different fields for notes, time tracking, job descriptions, etc. give us a great resource for knowing everything that is happening and has happened for each job/customer. ### 45. Pretty Good Software! **Rating:** 4.0/5.0 stars **Reviewed by:** Scott S. | North America IT Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Kickserv?** I like that the user interface of the software is really easy to use. Everything seems like it is in a place where it would make sense. I really like the way that things are organized that seem to make sense. It also is helpful to have the icons down the side when using on a mobile device. **What do you dislike about Kickserv?** I wish they would complete the app to use with this program. We use this system on the road and the mobile site is not very user friendly when on your phone. The site also seems to have intermittent problems. It seems that these are happening more than necessary especially during business hours. **Recommendations to others considering Kickserv:** Get the app going to make it more user friendly as most people probably access the site on a mobile device. **What problems is Kickserv solving and how is that benefiting you?** This has changed everything, It allows everyone to login and anyone can see exactly what is going on as well as check on the status of things being done. ### 46. Great system that keeps getting better! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2016 **What do you like best about Kickserv?** At first, the program seems overwhelming, but as you go through a typical sales cycle, it becomes clear that the kickserv guys (and gals) have really done their homework. As a service based business, I find the scheduling and dispatching easy to use as well as the user-friendly interface. So what do I like the BEST? It's the easy to use, easy to follow "flow" of information needed from start to finish in a sales cycle. **What do you dislike about Kickserv?** Lack of search fields and reports. I'd like to be able to search more fields and create more reports. **Recommendations to others considering Kickserv:** There are MANY other companies out there offering similar products for a lot more money. They may have some different "bells and whistles" but are mainly providing the same type of product. The guys (and gals) at kickserv are always available if you ever encounter an issue. I REALLY mean that. It almost feels as if they are there with a touch of a button and quick snap chat. They are always finding ways to improve the system. I have using the system for over 4 years now and have never been disappointed. **What problems is Kickserv solving and how is that benefiting you?** Solving business scheduling and dispatching issues. Also helped in monitoring paid and unpaid jobs. I've made more income by being reminded to call back customers I serviced last year. We've also been able to limit the amount of paperwork by using the online system resources more while out in the field. ### 47. I've been with KickServ (formerly Service Sidekick) for over 6 years. **Rating:** 4.0/5.0 stars **Reviewed by:** Grant C. | President - Founder, Environmental Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2016 **What do you like best about Kickserv?** Simple architecture. Customizable. Field employees access work orders. Templates for services. **What do you dislike about Kickserv?** The reports functions often gives us duplicates and is hard to really dig deep if you are looking for insights on your sales data or revenue data. **Recommendations to others considering Kickserv:** Be disciplined about using the systems in place 100% of the time. If you will use their tools you can gain a lot of insight about business analytics. **What problems is Kickserv solving and how is that benefiting you?** We've been able to take our company completely paperless. This is huge in the field as our crews are dirty, sweaty and remote every single day. The digital sharing of data is crucial and keeping our crews and clients on the same page is highly important. ### 48. Kickserv is the best management software program, it is easy to learn and affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald D. | Business Owner, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2016 **What do you like best about Kickserv?** I like the continued communication from the customer to our company without missing a beat. Being the owner of a small company (1), I am able to keep myself very organized by inputting my customer information in the database, then schedule an appointment for estimate or service. Getting emails is essential in making the program work for you in many ways. Once I make the appointment in my schedule, the program has the ability to notify the customer 24 hrs before the scheduled appointment. I get my appoint schedule each morning by 6 am and an hr before each appointment I get an alert on my phone as a reminder. Each employee you add in the system will receive their schedules each morning and an hr before each appointment. **What do you dislike about Kickserv?** There is not much to dislike about kickserv other than having to input your customers information. Finding a way to get your customer's email address was tricky as many do not like giving out that information. I only wished that the program would allow, at the end of the day let's say 6 pm, any new appointments scheduled would email the customers automatically the appointment time and date that were inputted that day. I have to go outside the program to send that email out. **Recommendations to others considering Kickserv:** I am getting ready to purchase another company and will be using kickserv as my management software there as well. Once you start using the software, you will be glad you did. **What problems is Kickserv solving and how is that benefiting you?** I found an easy way to get all the contact info I need, by simply installing a work request button on my website. Referring your customer to go to the website and fill out the work request form ask for all the information I need to make this management software program really work well for me. I use the software program exclusively and it keeps me so organized that I do not miss a beat. I am the receptionist, the estimator, the technician and the installer. I do have an outside bookkeeper listed as an administrator so he can do my bookkeeping with quickbooks. ### 49. Kickserv has been Great!! **Rating:** 4.5/5.0 stars **Reviewed by:** Michaela L. | Administrative Assistant, Building Materials, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Kickserv?** I love how accessible an easy to use kickserv is. We have technicians out in the field and they can pull up the app on their phone or ipad and enter the information on the job site. Also it is great in the office that when they change or add something we can see it right away, and we can also update information for the job and then they will know of the changes. It has been a great tool in the business and has helped us stay more up to date on all of our jobs, keeping everyone on the same page, and giving us a better look at how we are doing as a business. It keeps all of the information that we need and once it is entered it is there and we don't have to re-enter a contact or part # every time we need it. It is there and ready to be added to the job. **What do you dislike about Kickserv?** Sometimes the site has a few issues but even then they let us know when there is a problem and are swift to get it taken care of. This is more a a personal preference for our business, but there isn't a way to add your own templates and then go in and edit them in kickserv. You have to use the templates they have which in my opinion aren't the most professional looking. Technicians have said the app is kind of hard to use. So they usually just pull it up in the browser on their ipads. **Recommendations to others considering Kickserv:** Obviously every business is different, but if you have a business that people are away from the office then it is a great way to keep in touch with them and remind them of jobs or appointments. **What problems is Kickserv solving and how is that benefiting you?** We are solving some organization issue. In the past we have had trouble with loosing paperwork or not getting it turned in, but with kickserv they can enter the info on the go and we have it instantly. No more trying to find the misplaced sheets of paper. ### 50. Kickserv **Rating:** 5.0/5.0 stars **Reviewed by:** Tanesha B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2016 **What do you like best about Kickserv?** The ability for techs to see their schedule in real time **What do you dislike about Kickserv?** Sometimes when I click on a job to edit it from the calendar it moves to a different time slot. **Recommendations to others considering Kickserv:** Kickserv works great for tech who are constantly on the go because they can log on with the app to update jobs, complete them and put them on hold if an issue arises. Very easy software to use. **What problems is Kickserv solving and how is that benefiting you?** I'm solving the problem of poor time management. I've realized that I can schedule more customers when mapped an scheduled efficiently. This software helps me do that. ## Kickserv Discussions - [Does your service integrate with QuickBooks® Online?](https://www.g2.com/discussions/quickbooks) - 2 comments, 1 upvote - [What are the system requirements?](https://www.g2.com/discussions/requirements) - 1 comment, 1 upvote - [How secure is my data?](https://www.g2.com/discussions/security-760fe53a-e1b5-4195-a3e9-a9b81cad38fe) - 1 comment, 1 upvote - [Is Kickserv right for my business?](https://www.g2.com/discussions/business-type) - 1 comment, 1 upvote - [What is Kickserv?](https://www.g2.com/discussions/kickserv) - 1 comment, 1 upvote - [View Kickserv pricing details and edition comparison](https://www.g2.com/products/kickserv/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-30+23%3A19%3A39+-0500&secure%5Bsession_id%5D=4632fad8-c7af-4b8a-bc67-86194151f03e&secure%5Btoken%5D=2877d8ca1bd7ac490c0284b4802c27a5d212b8f78cd258ce31bd45e84abd09c7&format=llm_user) ## Kickserv Integrations - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) ## Kickserv Features **Customer Management** - Self-Service Portals - Customer Profiles - Communication Tools **Before the Job** - Calendar - Dispatch - Roles - Booking **Service Management** - Field Scheduling - Ticketing - File Attachment - Estimates and Invoicing **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Business Management** - Multi-site Management - Point of Sale - KPI Tracking and Reporting - Contract Management **After the Job** - Reports - Invoicing **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Kickserv Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (362 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - 4.3/5.0 (198 reviews)