Top Rated Khoros Social Media Management Alternatives
118 Khoros Social Media Management Reviews
Overall Review Sentiment for Khoros Social Media Management
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Spredfast is a complex tool—it can provide you with a lot of pertinent information and data about your social media following, but it does take time to grasp all of its capabilities. Review collected by and hosted on G2.com.
The instructional videos are very basic, so you really need a lot of one-on-one training. Review collected by and hosted on G2.com.
This program makes it great when you have multiple people working within a social account. Easy to see who is doing what, create campaigns, monitor success. Review collected by and hosted on G2.com.
I found it very cumbersome to set up the feeds I wanted to watch. I also don't like the retweeting options, so I often will do that from Tweetdeck Review collected by and hosted on G2.com.
Spredfast is a solid social media management platform. It's visually appealing, and it gives lots of options for organizing content and setting up approvals. Review collected by and hosted on G2.com.
It can be difficult to navigate sometimes, and it's a bit cumbersome to upload and edit photos. Also, when cross-posting to Google+, you have to work around the tool's functionality in order to use the photo you want. Review collected by and hosted on G2.com.
I love that you can pull in data from Instagram! For the Instagram platform specifically, you can view the Top/Bottom posts based on their engagement metrics, which is a nice and quick insight if you need to fill the client in quickly. It's also great that you can time Dashboards to be sent to to clients daily, weekly, monthly, etc. Review collected by and hosted on G2.com.
The data is likely always inaccurate, and it only pulls in boosted posts from Twitter and Facebook, not paid. This is the worst part - having to still pull data natively from those platforms and then combining them with the data pulled from Spredast. There are constant bugs and they change the UI all the time without updating about it - so then you're left to find out where to pull insights by just playing around with it which is such a waste of time. Also, and perhaps the biggest downfall, is the software does not provide historical data. So if you get a new client and want to compare the last quarter to the current one, good luck. Review collected by and hosted on G2.com.
I love how it simple it is for users to register and use. It makes networking and communicating easy and in my job that is a very appreciated quality. Review collected by and hosted on G2.com.
Not much. I used it at my old job, so I guess my biggest complaint is that one time customer service took a really long time. Review collected by and hosted on G2.com.
Giving access to teams across locations and disciplines is easy with the tool. Workflows allow team collaboration and overall help with social content consistency. Review collected by and hosted on G2.com.
Platform seems to have frequent glitches, support has been pretty responsive Review collected by and hosted on G2.com.
Fantastic metrics/analytics capabilities, ability to monitor users and receive productivity reports, especially good for community managers. Really like the scheduling tools and the ability to create multiple campaigns for different regions. Customer service is beyond great and work quickly to solve problems. Review collected by and hosted on G2.com.
Can be slow and buggy at times, takes 24 hours for labels to attach to posts which can make data pulls difficult. Need 24 hours to pull analytics, so that can be really inconvenient. Learning the platform took my teem awhile, it's a bit complex, but they do have great training resources. Still, I wish it was a more intuitive platform. Review collected by and hosted on G2.com.
Ability to schedule content and do community management in 1 platform. Also, the analytics has improved a great deal and allows us to better track our annual goals. Review collected by and hosted on G2.com.
their search tool, Intelligence, is good but isn't as powerful as some other tools we use like Sysomos Review collected by and hosted on G2.com.
You can see your scheduled posts in a calendar view. Review collected by and hosted on G2.com.
Can't handle many accounts, slow, clunky, takes forever to load, not worth the time or money compared to native scheduling. Review collected by and hosted on G2.com.
