Top Rated Khoros Social Media Management Alternatives
118 Khoros Social Media Management Reviews
Overall Review Sentiment for Khoros Social Media Management
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I like how you can schedule posts to multiple social media platforms using one software. Review collected by and hosted on G2.com.
It isn't very easy to use as you need training and even so it is quite confusing to understand everything. Review collected by and hosted on G2.com.
This tool can handle massive volumes of mentions and makes it easy to track mentions and respond. It's also easy to use the approval system for copy and posts, you can punt them back to someone with notes. Review collected by and hosted on G2.com.
The UI is clunky and not intuitive. It also doesn't have real-time monitoring, there is a delay that can be critical. It also struggles to provide a really solid large team experience, where you can have 20 people using the tool. The reporting was also totally useless. Review collected by and hosted on G2.com.
Prebuilt Modules with ability to adjust colors, fonts, etc. Review collected by and hosted on G2.com.
That unless we go into the CSS and modify it doesn't integrate seamlessly into our site. The padding is awkward looking. Review collected by and hosted on G2.com.
Provides detailed analytic information on social media performance Review collected by and hosted on G2.com.
There are occasional bugs when attempting to scheudle content Review collected by and hosted on G2.com.
Their integrated solution is world class as is their account and strategy team. Really, the solution and it’s capacity will blow your mind. In addition, they don’t over promise. What they do, they do well. What they don’t do, they have relationships with the top technology providers in the field and will connect you to them. Review collected by and hosted on G2.com.
With most enterprise solutions, it's never as simple to get started as going and signing up for a consumer-level service. Review collected by and hosted on G2.com.
The calendar feature is great. The same goes for the features to administer the whole tool as I owned the deployment for the whole company worldwide. Review collected by and hosted on G2.com.
Speed. I wish moving around within the tool was faster as sometimes it took much time to go from area to area. Review collected by and hosted on G2.com.
Easy to navigate, intuitive, with functionality that proved useful even though it wasn't what attracted us to the product in the first place. A lot of opportunity to be organized and specific while also following an effective product map. Review collected by and hosted on G2.com.
Some of the analytics capabilities left more to be desired - however, I hear this has been upleveled significantly since my last use. Review collected by and hosted on G2.com.
Spredfast offers a clean UX and is broken up into easily accessible tools: Social Inbox, Calendar, Analytics & Content Library. The Calendar offers a high visual of weekly content schedules, and Analytics offers easy to read engagement measurements. Also, Spredfast is continuously in update mode, which results in constant improvements to the tools and systems. Finally, they have spectacular customer service - very quick in responding and addressing any problems. Review collected by and hosted on G2.com.
While the updates are great, there's a learning curve with each one. It's easy to get comfortable with the tools, which means any updates can rock the boat a bit. And while Spredfast provides an extensive amount of training documentation/videos, it can take some digging to find an answer to certain user questions. Review collected by and hosted on G2.com.
Spredfast has extensive data exports that are easily manipulated into actionable reports. Their dashboards are a good source for a quick reference of what is happening across your pages. Review collected by and hosted on G2.com.
-Their IT open ticket time can use improvement. Faster response and a free flow of communication so the user knows that actions are being taken to fix the problem.
-Sometimes server speed is very slow. Dashboards and data takes time to load onto the screen.
-Spredfast needs to ping the APIs of the social channels more frequently so that data is as real time as possible. Review collected by and hosted on G2.com.
All of Spredfast's insights allow my company to stay in-the-know and adjust to changes in the social media landscape rapidly. Our reports put us way ahead of our competition in terms of providing actionable insights to take our clients' campaigns to the next level. Review collected by and hosted on G2.com.
The struggle I have with Spredfast is how slow it runs. I have previously used Hootsuite, which is much faster and streams are much easier to load and view. Spredfast is too sluggish to use in fast-moving Twitter chats, too buggy to rely on for Facebook scheduling, and too limited in its LinkedIn reporting (no group engagements are reported on). I also would love if Spredfast had Instagram and Pinterest, since those are hugely important platforms for my B2C clients. Review collected by and hosted on G2.com.
