Kenect Pros and Cons

I'm a big fan of the user access levels. We have a lot of sales advisers who don't need to be in control of everything, and it makes it easy to assign leads. Also the broadcast feature is so simple, and we enjoy scheduling them out. Review collected by and hosted on G2.com.

I think the broadcast system could be better. If they could increase the number of recipients, and delivery time, it would be much appreciated. Also we don't get many stats from it like we do with other sms software. Review collected by and hosted on G2.com.

Good, efficient way of texting customers about equipment pick up. Review collected by and hosted on G2.com.

More steps than other apps to complete tasks. Review collected by and hosted on G2.com.

Sending review requests is easy, we've multiplied the number of reviews we've received tenfold in less than 3 months.

Downloading a transcript of the texts is easy and nice to look at. Review collected by and hosted on G2.com.

I wish Kenect had a computer application so that I can keep it open on my desktop without all the bells and whistles that chrome has.

I appreciate the desktop notifs, but I think it would be better executed if there were a dedicated desktop app. Review collected by and hosted on G2.com.