Juphy Reviews & Product Details

All social communication channels — Facebook, Instagram, Twitter, YouTube, Whatsapp, Linkedin, Google Play Store, Google My Business, IOS App Store — in one place. Speed up the customer satisfaction management process by bringing all the real-time social messages into one place. With a single click, quickly respond to all comments, direct messages, ads comments, and reviews through Juphy's dashboard. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Measure your customer support performance with actionable, easy-to-read reports based on your customer interaction data.

Seller

Juphy

Discussions

Juphy Community

Languages Supported

English

Overview by

Alara Eren (Marketing Manager at Juphy)

Pricing

Pricing provided by Juphy.

Starter

$25.00

1 Per User Per Month

Growth

$45.00

1 Per User Per Month

View More Pricing Information

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Juphy Media

Juphy Demo - Manage all customer notifications and support requests in one place

Quickly respond to all your organizations social messages, comments, reviews and emails in a single inbox. Juphy has integrations with Facebook, Instagram, Twitter, Youtube, Linkedin, Google My Business, Google Play, App Store and Gmail

Talk to your teammates over Juphy to deliver the fastest solution on all communication platforms

Juphy Demo - The conversational interface makes your life easier

Directly respond to customer messages, comments and reviews through Juphy's dashboard. Easily filter messages based on channel, keyword, date and automated tags

Juphy Demo - Search by keywords on multiple social profiles

Easily find specific messages and people on all your social profiles through a single dashboard

Juphy Demo - Analyze the productivity of your support team with detailed reports

Measure your customer support performance with actionable, easy-to-read reports based on your customer interaction data

Juphy Demo - Our users are the decision makers

Collaborate on Juphy's public product roadmap to decide on the future of Juphy and help us grow based on your own needs

G2 reviews are authentic and verified.

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Josiah H.

Founder

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/17/2021

"Simple unified inbox great for agencies, clients, teams, and small businesses."

4.5/5

What do you like best about Juphy?

Juphy has a simple and easy-to-use interface. Has all of the big platforms integrated. Easy to switch between teams. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Still waiting on iOS and Android apps. But they are already in public beta, so they should be released soon. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

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Hey Josiah,

Thank you for the review. Android is already out. iOS will be out soon as well.

Best,

Cem

Doug L.

Co-Owner. Web Video Production & Information Marketing. Business Development. Entrepreneur.

Small-Business (50 or fewer emp.)

12/16/2021

"Crafting Niche Use Case"

5/5

What do you like best about Juphy?

We have a very active community in a popular crafting niche, where our members help with addressing questions that are constantly getting posted on our social channels. Juphy allows us to grant moderator status to selected individuals, without giving them full admin rights to our social accounts. Would not otherwise be able to do this without the Juphy app. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Not yet integrated with TikTok. Hopefully soon. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

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Hey Doug,

Thank you for your review. You can follow this topic to be aware of TikTok development in the future.

https://juphy.canny.io/feature-requests/p/tiktok-integration

Best,

Cem

Abduelrhman B.

IT manager

Small-Business (50 or fewer emp.)

2/13/2022

"Awesome tool"

5/5

What do you like best about Juphy?

It makes team collaboration much more manageable and connects the team with customers through social media. I highly recommend it for any business that wants to grow. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Feathures deveolpentd tskes too long time to be publish. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

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Hello Abduelrhman,

Thank you for the review. Yes, some features need more time to build and we might need even more time to test them instead of releasing an unstable user experience. We'll get better over time.

Best,

Cem

Gábor M.

Chemist

Chemicals

Small-Business (50 or fewer emp.)

12/18/2021

"🔥🔥🔥 Good SaaS product - I recommend it to anyone who needs a stable customer service platform."

5/5

What do you like best about Juphy?

Juphy allows me to see messages coming into my YouTube, Facebook (now Meta), LinkedIn account, all in one account and I can reply to leads from my Juphy account at any time. Brilliant product and time saver! Review collected by and hosted on G2.com.

What do you dislike about Juphy?

There is no such thing so far. Try it for anyone who wants to save time. 🙂 Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

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Hey Gábor,

We're glad to make you save more time! :)

Best,

Cem

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/29/2020

"Best all-in-one inbox"

5/5

What do you like best about Juphy?

I love how you can connect all your social media accounts and multiple gmail accounts. This is a great tool for my team members because it makes their job easier. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

I think the overall user interface is pretty clean. But the ability to customize or add your company branding would be a plus. I'm sure they are currently working on this feature. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

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Hello there,

Thank you for your kind words. You can change your workspace's image and colour to match your company's theme!

Kind regards,

Cem

Saeed A.

Product Manager | Growth Marketing Manager

Small-Business (50 or fewer emp.)

12/18/2021

"One platform to manage all your social media accounts (& not only)"

5/5

What do you like best about Juphy?

The setup was easy and the team behind are always helpful. With simple words, if you manage many accounts and do not want to waste your time the Juphy is for you. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Nothing specific. As I mentioned the ream is very responsive so even if you have any issue they are always glad to support you. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

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Hello Saeed,

We're glad to help! Thank you for the review.

Best wishes,

Cem

Alexander K.

Founder, Managing Partner and CEO

Small-Business (50 or fewer emp.)

12/16/2021

"Great tool to centralise your communications"

4/5

What do you like best about Juphy?

The best thing is that you can communicate with almost all magor platforms including social networks and emails from one place. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Unfortunatley Juphy doesn't plan to integrate Russian major social network Vkontakte. My clients are there. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

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Hello Alexander,

Thank you for the review. Please consider opening a topic about this in our community board and let others share their opinion about this too. We never know what tomorrow brings, right? :)

Best,

Cem

Oscar Hugo P.

Founder & CEO

Small-Business (50 or fewer emp.)

12/19/2021

"Best Unified Inbox for Support and Social Media Management"

5/5

What do you like best about Juphy?

Juphy lets you add your social media and email accounts to a unified inbox to answer users comments, direct messages and messages really fast. It also let's you add you team members. UI is easy to understand and use. And the support team is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Some aspects of the UI need a bit of polishing. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

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Hello Oscar,

Thank you for your review. We're thrilled to improve. Could you please send your opinion about our UI through an email? That way, we can be sure where to give our attention.

Kind regards,

Cem