Juphy Reviews & Product Details

I like that fact that I can streamline customer support and manage multiple channels using a single inbox. My business in Singapore relies on Google My Business, Whatsapp and Facebook a lot since my customers are on these platforms. Having a tool like Juphy makes it easy to manage the communications and demands that my customers place on me and my team. No more jumping between tabs and browsers, logging in and out multiple platforms and channels!

What a relief! Review collected by and hosted on G2.com.

Not much really. I thought they were lacking in channel support 6 months ago when I first used the software. But now they have really filled that hole. I look forward to adding Linkedin, Instagram and Youtube next year as I seek to expand my team, outreach and services. Review collected by and hosted on G2.com.

Juphy makes it easy to see all of the messages for my business in one place. I don't have to keep jumping from social media platform to social media platform to respond to my followers. Juphy lets me do that all from one place! Review collected by and hosted on G2.com.

The only downside of Juphy is that I'm still unable to use a mobile app. This is crucial to get the most out of what Juphy can offer, especially since I'm not always in front of my computer to respond to followers. Review collected by and hosted on G2.com.

I'm not a "social media person" and don't want to spend my day tracking down different accounts to make sure that I'm responding to everybody who is trying to get in touch with me. Juphy makes this easy by having all my accounts in a single place, so I can go in and handle all my messages very quickly. it had totally changed the way I do social media and given me back a lot of time. Review collected by and hosted on G2.com.

There's nothing I really dislike about Juphy. It works, does what I need it to do, and the support has been great. Review collected by and hosted on G2.com.

Today many businesses have to manage multiple social media accounts. It takes a lot of time and energy to keep up with all the different platforms, respond to messages, and post new content periodically. Juphy's one-screen dashboard allows you to manage customer messages (both view and respond) from different channels in one place which is a huge time saver. Review collected by and hosted on G2.com.

Still having some trouble with our WhatsApp channel, but we're sure it will be ironed out soon. Also looking forward to see Gmail integration is out of Beta stage. Review collected by and hosted on G2.com.

I'm in the early stages of running a new business and managing two personal brands. Juphy is a tremendous help in unifying social media messages linked with these entities. In my case, it's handy to be able to invite specific staff members to handle inquiries from customers whose native language isn't English. I can assign/revoke roles and review all correspondence in one convenient location. They have a promising road map. Review collected by and hosted on G2.com.

I think that UI could look a little nicer. Review collected by and hosted on G2.com.

It gives me a One-shot view of all the social channels and the responses by the community. It helps me understand how my social media posting and campaigns are doing by looking at it in a single view. Review collected by and hosted on G2.com.

Twitter still needs to be improved. I see all my posts end up in the inbox. I hope this issue gets resolved. Review collected by and hosted on G2.com.

- It can manage reviews on Google Play and Appstore. It's useful for app developers.

- It focuses on customer support with the unified inbox. It will grow by having a straight direction.

- Developers constantly improve this product by adding more features. And it also has a public roadmap. Review collected by and hosted on G2.com.

- Development seems a bit slow.

- I have been waiting for the website live chat feature for a long time. Review collected by and hosted on G2.com.

Juphy is a fast, effective and efficient way to collate feedback and messages from multiple channels. This allows me to quickly serve my clients and maintain credibility as a proactive business with my clients.. Review collected by and hosted on G2.com.

Nothing really. It serves its purpose well. I've not encountered any bugs that need attention. All in all, a worthwhile investment particularly in this ever-growing world of social media. Review collected by and hosted on G2.com.

I love that you can quickly filter for results, whether that be on one platform or all platforms. Finding questions that have been asked by my followers has never been easier! Review collected by and hosted on G2.com.

Not much to dislike here. The product has continued to be improved since I bought it. Very impressed. Review collected by and hosted on G2.com.

It’s all in one place, easy navigation, great selection of the pages Review collected by and hosted on G2.com.

The process of adding Instagram pages was difficult but support helped within 30 minutes Review collected by and hosted on G2.com.