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JumpSeat
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JumpSeat
By LeapPoint
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5.0 out of 5 stars
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JumpSeat Reviews & Product Details

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JumpSeat Overview

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What is JumpSeat?

JumpSeat is a digital adoption platform that provides an efficient, effective, and permanent fix for one of the biggest challenge areas of technology implementation. It supplies users with customized, role-based learning experiences that adapt to their needs to drive learning, understanding, and adoption. In-flight training that provides real-time guidance on any web-based technology platform. Learn Simply. Work Confidently. Take Flight with JumpSeat today!

JumpSeat Details
Discussions
JumpSeat Community
Languages Supported
German, English, French, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish
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Product Description

Add value when workers actually use them. Foster understanding. Drive knowledge. Deliver success. All easier than ever before.

Seller Details
Seller
LeapPoint
Year Founded
2006
HQ Location
Reston, Virginia
Twitter
@LeapPointLLC
136 Twitter followers
LinkedIn® Page
www.linkedin.com
82 employees on LinkedIn®
Dean E.
DE
Overview Provided by:
Dean Edmundson

Recent JumpSeat Reviews

Alex R.
AR
Alex R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Answering the Questions before they are asked"
Gets us the information we need before we even know we need it. Learning tools, new or in new ways, is never easy. If you don't want to swamp your ...
Read more
Doug C.
DC
Doug C.Small-Business (50 or fewer emp.)
5.0 out of 5
"JumpSeat is the best digital software adoption tool in existence!"
The best attributes of JumpSeat are the ease of use across multiple software platforms, real-time process compliance training and the effectiveness...
Read more
Paul B.
PB
Paul B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Extremely useful tool that helps with training and retraining!"
The ease and flexibility of creating new guides.
Read more

JumpSeat Pricing

Free Trial
FREE
Basic
Contact Us
Per Year
Enterprise
Contact Us
Per Year
Pro
Contact Us
Per Year
See all 4 JumpSeat pricing levels
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JumpSeat Media

JumpSeat Demo - Learn while you work
The most relevant training is for the tasks a worker needs to do. JumpSeat offers the right information at the right moment, providing intelligent guidance through a user’s normal work activities. Guides are there when users are ready to use them.
JumpSeat Demo - Help on demand
Sifting through support material can be time consuming, and IT isn’t always free. Built in guides provide instant training options when users get stuck, reducing support needs and allowing workers to find solutions quickly and independently.
JumpSeat Demo - Highlight New Features
Keep users in the loop and excited for the most recent additions to your system. Tooltips show off new features so workers feel confident trying them out.
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Have you used JumpSeat before?
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3 JumpSeat Reviews

5.0 out of 5
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3 JumpSeat Reviews
5.0 out of 5
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3 JumpSeat Reviews
5.0 out of 5
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G2 reviews are authentic and verified.
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Alex R.
AR
Project Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about JumpSeat?

Gets us the information we need before we even know we need it. Learning tools, new or in new ways, is never easy. If you don't want to swamp your product champion with daily questions or put a knowledge base in front of your folks that likely won't be leveraged, JumpSeat is the solution you need. It's interactive, takes me to the, sometimes obscure, corners of products that I need to learn, without me wasting my own time researching or pestering others for answers. Review collected by and hosted on G2.com.

What do you dislike about JumpSeat?

I have not encountered the downside of JumpSeat at this time- but I would like to see it leveraged in even more products! Review collected by and hosted on G2.com.

What problems is JumpSeat solving and how is that benefiting you?

Saving time and sanity! Review collected by and hosted on G2.com.

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Admin Approval Link
Doug C.
DC
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about JumpSeat?

The best attributes of JumpSeat are the ease of use across multiple software platforms, real-time process compliance training and the effectiveness of the workflow guides. Rather than our team having to stop and ask a coworker they can get the help they need right then and get work done. Learning new software without JumpSeat would be a nightmare. Review collected by and hosted on G2.com.

What do you dislike about JumpSeat?

Nothing to dislike. It's easy to use, helpful and eliminates the frustration of learning new software for my team. What's to dislike about that? Review collected by and hosted on G2.com.

What problems is JumpSeat solving and how is that benefiting you?

When our company began digital transformation initiative of implementing new software we also started using JumpSeat instead of traditional analog training. This accelerated our team's adoption of the software immensely and we began seeing high user adoption in a fraction of the time we'd seen in the past. Rather than team members taking months to get to power user level it took weeks with JumpSeat. With how intense competition is today, we need to increase efficiency and productivity through new software deployments and JumpSeat has helped deliver that for us. Review collected by and hosted on G2.com.

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Paul B.
PB
Software Engineering Manager / ISO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about JumpSeat?

The ease and flexibility of creating new guides. Review collected by and hosted on G2.com.

What do you dislike about JumpSeat?

Some limitations on detecting next step. Review collected by and hosted on G2.com.

Recommendations to others considering JumpSeat:

One of the best solutions out there enabling onboarding, training, retraining! Review collected by and hosted on G2.com.

What problems is JumpSeat solving and how is that benefiting you?

Initial and repeated training along with more interactive/guided support. Review collected by and hosted on G2.com.

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