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136 Jenesis Reviews

4.7 out of 5
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136 Jenesis Reviews
4.7 out of 5
136 Jenesis Reviews
4.7 out of 5

Jenesis Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JenesisQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PT
Insurance Agent
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Jenesis?

I love that Jenesis keeps a record of my policy holders. It is much easier to go to the system 1st to get info I need on my customers. I love that I can merge accounts into one place which is such a timesaver. Review collected by and hosted on G2.com.

What do you dislike about Jenesis?

There has been a few glitches lately that has been getting worked on. Luckily it doesn't take very long. Hopefully they get to be fewer and fewer. Review collected by and hosted on G2.com.

Response from Kaylee Spangler of Jenesis

Thank you, Penny, for your review! We love to know what is working and what isn't working so we can improve Jenesis for your agency. Thank you for joining the Jenesis family!

CM
Insurance Agent
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Jenesis?

I like how user friendly it is. It's easy to navigate and I don't have to spend forever trying to figure out how to do something. The customer service is also top tier. I use this software everyday so it's essential that it be plesant to use, which it is. Review collected by and hosted on G2.com.

What do you dislike about Jenesis?

When there are updates, it can throw me off, espescially if i'm working fast. Review collected by and hosted on G2.com.

Response from Kaylee Spangler of Jenesis

Thank you for your review, Cassidy!

cayla e.
CE
SERVICE
Small-Business(50 or fewer emp.)
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Review source: Seller invite
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(Original )Information
What do you like best about Jenesis?

SUPER HELPFUL WHEN IT COMES TO SORTING OUR CLINETS

I LOVE HOW WE CAN UPLOAD MEDIA FILES AND ADD COMMENTS!

CUSTOMER SUPPORT HAS ALWAYS REPLIED FAST AND ALWAYS A GREAT HELP! Review collected by and hosted on G2.com.

What do you dislike about Jenesis?

WISH THE COMMENT BOX WAS BIGGER BUT OVERALL NO COMPLAINTS Review collected by and hosted on G2.com.

Response from Kaylee Spangler of Jenesis

Cayla, thank you for your review! We're glad that Jenesis Software helps with media uploads and sorting clients. We're also always wanting to improve Jenesis - including its speed and accessibility. Thank you for being a part of the Jenesis family!

Christian S.
CS
Insurance Agent
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Jenesis?

Locating my customers with ease and keeping everything organized for me. Review collected by and hosted on G2.com.

What do you dislike about Jenesis?

I only dislike having to locate dependents on a policy because I have to go through multiple pages to find them. Review collected by and hosted on G2.com.

Response from Kaylee Spangler of Jenesis

Thank you, Christian! We are so happy that Jenesis is working well for you and your agency. We will continue to make Jenesis better for customers like you and be better for your agency. We are grateful for you!

SB
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Jenesis?

The Jenesis platform is so intuitive. Our conversion was flawless and we were able to get up and running without skipping a beat! We use Jenesis every day in our agency and it has given us a place to keep everything neat, organized and easy to find. The Jenesis team is so nice, helpful and knowledgable! They make you feel like you are their only customer and the price point is perfect for the product they provide. Review collected by and hosted on G2.com.

What do you dislike about Jenesis?

I haven't found any downsides to Jenesis yet! Review collected by and hosted on G2.com.

Response from Kaylee Spangler of Jenesis

Suzanne, thank you so much for your kind words! We're so glad Jenesis Software is easy and organized for your business. Welcome to the Jenesis family!

JK
Insurance Agent
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jenesis?

Jenesis is very easy to use. Very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Jenesis?

I have not found anything bad about Jenesis. Review collected by and hosted on G2.com.

Response from Kaylee Spangler of Jenesis

Thank you, Jason! We're so glad that Jenesis is helpful to you and your agency. We appreciate your feedback!

LH
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jenesis?

Jenesis is extremely easy to navigate, very dependable, a vital agency resource to our constantly changing industry as they are constantly making improvements that we request! The service is outstanding as they are easy to contact, quick to help, and always listen. Review collected by and hosted on G2.com.

What do you dislike about Jenesis?

There are no dislikes!! If I have to offer a suggestion at this time it would be for the accounting feature to be more involved to handle all accounting transactions we run into day to day. With that said, knowing the team at Jenesis, I am sure this is already on the improvement project list. Review collected by and hosted on G2.com.

Response from Kaylee Spangler of Jenesis

Lindsay, thank you so much for your review! We love knowing how Jenesis Software helps agencies like yours. We also love to know what we can improve on to make a better system for you. Welcome to the Jenesis family!

JE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Jenesis?

We have been using jenesis since 1998 and were the first actual client with Jenesis. I would reccomend this software for any insurance agency. This software works with 90% of all the companies that we write with and has every report possible to keep up with our proficiency, quoting, employee records, quickbooks integration, training new employees, quoting, payment records and so many more. The customer service and Technical Support is top notch and if they cant fix it right there on the spot they work on it until its fixed. Jenesis also takes agent suggestions and implement them into the software in future updates if will be beneficial to many Review collected by and hosted on G2.com.

What do you dislike about Jenesis?

Jenesis does not currently integrate with Progressive Insurance Review collected by and hosted on G2.com.

DM
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Jenesis?

Ease of use

Upgrades constantly implemented

Excellent Customer Support

Extremely competitive (very affordable) Review collected by and hosted on G2.com.

What do you dislike about Jenesis?

Honestly, not too many downsides. Any time we recommend a change (no system is perfect), Jenesis always takes a strong approach and tries to best implement the requested changes to constantly improve on an already incredible program. Review collected by and hosted on G2.com.

Response from Kaylee Spangler of Jenesis

Wow, Dennis, thank you for your review! We greatly appreciate your feedback on Jenesis Software. We're so glad that Jenesis is easy to use for your agency and our Customer Support is helpful. We're always looking for ways to improve for customers like you. Thank you for being a part of the Jenesis family!

Mike N.
MN
Commercial Insurance Agent
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Jenesis?

The ease of learning the platform, the itegration with other daily software I use, and the knowledgable and friendly staff are alway willing to answer questions and help. Review collected by and hosted on G2.com.

What do you dislike about Jenesis?

Being newer to Jenesis I haven't really found anything I don't like. Review collected by and hosted on G2.com.

Response from Kaylee Spangler of Jenesis

Mike, thank you for your kind words. We can't tell how much we appreciate knowing how Jenesis Software helps your business. Welcome to the Jenesis family!