I have been a client since 1999 and wouldn't go anywhere else. Jenesis is a must for any retail insurance agency regardless of your size and regardless of the lines of business you write. Review collected by and hosted on G2.com.
Nothing that I can think of at this time. Review collected by and hosted on G2.com.
135 out of 136 Total Reviews for Jenesis
Overall Review Sentiment for Jenesis
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I love that Jenesis keeps a record of my policy holders. It is much easier to go to the system 1st to get info I need on my customers. I love that I can merge accounts into one place which is such a timesaver. Review collected by and hosted on G2.com.
There has been a few glitches lately that has been getting worked on. Luckily it doesn't take very long. Hopefully they get to be fewer and fewer. Review collected by and hosted on G2.com.
I like how user friendly it is. It's easy to navigate and I don't have to spend forever trying to figure out how to do something. The customer service is also top tier. I use this software everyday so it's essential that it be plesant to use, which it is. Review collected by and hosted on G2.com.
When there are updates, it can throw me off, espescially if i'm working fast. Review collected by and hosted on G2.com.
SUPER HELPFUL WHEN IT COMES TO SORTING OUR CLINETS
I LOVE HOW WE CAN UPLOAD MEDIA FILES AND ADD COMMENTS!
CUSTOMER SUPPORT HAS ALWAYS REPLIED FAST AND ALWAYS A GREAT HELP! Review collected by and hosted on G2.com.
WISH THE COMMENT BOX WAS BIGGER BUT OVERALL NO COMPLAINTS Review collected by and hosted on G2.com.
Locating my customers with ease and keeping everything organized for me. Review collected by and hosted on G2.com.
I only dislike having to locate dependents on a policy because I have to go through multiple pages to find them. Review collected by and hosted on G2.com.
The Jenesis platform is so intuitive. Our conversion was flawless and we were able to get up and running without skipping a beat! We use Jenesis every day in our agency and it has given us a place to keep everything neat, organized and easy to find. The Jenesis team is so nice, helpful and knowledgable! They make you feel like you are their only customer and the price point is perfect for the product they provide. Review collected by and hosted on G2.com.
I haven't found any downsides to Jenesis yet! Review collected by and hosted on G2.com.
Jenesis is extremely easy to navigate, very dependable, a vital agency resource to our constantly changing industry as they are constantly making improvements that we request! The service is outstanding as they are easy to contact, quick to help, and always listen. Review collected by and hosted on G2.com.
There are no dislikes!! If I have to offer a suggestion at this time it would be for the accounting feature to be more involved to handle all accounting transactions we run into day to day. With that said, knowing the team at Jenesis, I am sure this is already on the improvement project list. Review collected by and hosted on G2.com.
We have been using jenesis since 1998 and were the first actual client with Jenesis. I would reccomend this software for any insurance agency. This software works with 90% of all the companies that we write with and has every report possible to keep up with our proficiency, quoting, employee records, quickbooks integration, training new employees, quoting, payment records and so many more. The customer service and Technical Support is top notch and if they cant fix it right there on the spot they work on it until its fixed. Jenesis also takes agent suggestions and implement them into the software in future updates if will be beneficial to many Review collected by and hosted on G2.com.
Jenesis does not currently integrate with Progressive Insurance Review collected by and hosted on G2.com.
Ease of use
Upgrades constantly implemented
Excellent Customer Support
Extremely competitive (very affordable) Review collected by and hosted on G2.com.
Honestly, not too many downsides. Any time we recommend a change (no system is perfect), Jenesis always takes a strong approach and tries to best implement the requested changes to constantly improve on an already incredible program. Review collected by and hosted on G2.com.
The ease of learning the platform, the itegration with other daily software I use, and the knowledgable and friendly staff are alway willing to answer questions and help. Review collected by and hosted on G2.com.
Being newer to Jenesis I haven't really found anything I don't like. Review collected by and hosted on G2.com.
