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Jaggaer Reviews & Product Details

Mohit G.
MG
Senior Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Jaggaer?

Jaggaer spend analytics tool is helpful - it has helped me identify savings opportunities across multiple strategic sourcing exercises. Further, the automated insights is great. Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

It can be tedious to use, especially the first few times. One has to remember detailed instructions to make use of the tool well. Can be challenging for suppliers taking part is sourcing exercise to understand as well Review collected by and hosted on G2.com.

Recommendations to others considering Jaggaer:

Get a demo before purchasing the tool Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

Spend analytics, sourcing exercise

1. Easy to set up, if you know the detailed instructions well

2. Multiple sourcing scenarios can be built - which are immensely helpful to determine L1 suppliers Review collected by and hosted on G2.com.

Jaggaer Overview

What is Jaggaer?

JAGGAER is a global leader in enterprise procurement and supplier collaboration, and the catalyst for enhancing human decision-making to accelerate business outcomes. We help organizations to manage and automate complex processes while enabling their highly resilient, accountable, and integrated supplier base. Backed by 30 years of expertise, our proven AI-powered industry-specific solutions, services, and partnerships form JAGGAER One, serving direct and indirect, upstream and downstream, in settings demanding an intelligent and comprehensive source-to-pay solution. Our 1,200 global employees are obsessed with helping customers create value, transform their businesses, and accelerate their journey to Autonomous Commerce. For more information, visit www.jaggaer.com.

Jaggaer Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Chinese (Simplified)
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Product Description

We automate supplier management, procurement and accounts payable with web-based, integrated and intuitive solutions that deliver real efficiencies and savings.

How do you position yourself against your competitors?

JAGGAER provides Procurement Simplified. JAGGAER's mission is to deliver a simpler and more rewarding experience to all the stakeholders in the procurement process, from source to pay. As the foundation for JAGGAER’s best-in-class source-to-pay and supply chain solutions, JAGGAER ONE provides a single source of the truth for all supplier, contract and item data, a turnkey managed supplier network, access to third-party applications and data feeds, integration with ERP and other back-office systems, and reporting and analytics for both indirect and direct spend, including CapEx projects.


Seller Details
Seller
Jaggaer
Year Founded
1995
HQ Location
Morrisville, NC
Twitter
@JaggaerPro
1,575 Twitter followers
LinkedIn® Page
www.linkedin.com
1,384 employees on LinkedIn®

FM
Overview Provided by:

Recent Jaggaer Reviews

Verified User
I
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Review on Jaggaer usage"
The wide range of applications that Jaggaer enables an organization to function makes it famous. From management to procurement it is trust worthy ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"A little confusing system but free of charge to vendors"
Free of charge to vendors. Get used to it.
Mohit G.
MG
Mohit G.Enterprise (> 1000 emp.)
3.5 out of 5
"Good tool for business spend management"
Jaggaer spend analytics tool is helpful - it has helped me identify savings opportunities across multiple strategic sourcing exercises. Further, th...
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26 out of 27 Total Reviews for Jaggaer

4.4 out of 5
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26 out of 27 Total Reviews for Jaggaer
4.4 out of 5
26 out of 27 Total Reviews for Jaggaer
4.4 out of 5
G2 reviews are authentic and verified.
AF
Procurement Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Jaggaer?

What I liked about Jaggaer in my first encounter with this product was how much it was simplified in terms of dashboard display hence out-of-the-box it required minimum customization to get it started and because of that factor, it smoothened my procurement process and workflow.

Another feature that made me like this product was the consistency of software updates which is a feature that improved my experience with this product because in a short space of time most of my problems within this product including bugs and lags were solved through these updates. More so I liked that the developers have a platform that they use to listen to feedback from clients and use all that feedback to improve the product through updates.

I also liked that Jaggaer provided a communication platform between me and the suppliers which were very helpful in making sure I can revise any contracts with my suppliers or approve any proposals instantly. Using this feature improved my organisation image among suppliers because it promoted professionalism to be easily practised in terms of communications. Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

The main disadvantage that became the push factor for our departure from using this product was the concern over the security of our data since this product relied on a third-party public cloud for data storage. More so this factor was characterized by occasional slowness at times which was very inconvenient Review collected by and hosted on G2.com.

Recommendations to others considering Jaggaer:

This is a very simplified software and I recommend they use the very best devices in order to counter the ocassional slowness of the product and also to rely on other security features to protect their data. Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

Jaggaer can effectively get rid of manual effort and expenses that can be avoided and those were the main benefits that it provided me within my workflow. More so it is characterized by automation invoicing which is a feature that has provided so much convenience and a drastic reduction in human error which used to be a serious cause for concern in my organisation. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
IB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Jaggaer?

The wide range of applications that Jaggaer enables an organization to function makes it famous. From management to procurement it is trust worthy and effective. Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

Jaggaer servor incorporation may be enhanced a bit to better function in the organization. Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

Spend analytics, SCM ,bulk procurement and internal management are few key areas where it is beneficial. Review collected by and hosted on G2.com.

Deepali  V.
DV
Strategic Sourcing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Jaggaer?

The Jagger support availability and business understanding makes the problem resolution process a lot more simpler, there are some really talented support staff who understand the nuances of public procurement and Ontario Tender Portal's ("OTP") functionality and are always capable of filling the gap and addressing the challenge that we face in our day to day utilization of the portal.

The top 2 things I would recommend are:

1. On-call and over the email support with fast turn around times.

2. In depth understanding of business requirements and the portal functionality. Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

There isnt anything in particular that can be listed here. Review collected by and hosted on G2.com.

Recommendations to others considering Jaggaer:

I would highly recommend Jaggaer in terms of the functionalities available and excellent Technical support team Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

At times while publishing RFP's on the OTP we have faced challenges when we intend to do customizations on the types of questions and weather something is possible or not, Jagger team has always been of utmost support and rendering that advice and potential solutions to our problems and if there is no ready solution the Jagger support keeps us informed of the timelines when they will get back to us with the solution and they have always managed to get back before the stipulated time. I would say the support team is very reliable. Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jaggaer?

I will the process-driven flow that Jaggaer allows. Fields and tasks have to be completed before someone can address the next steps. I also like the e-approval flow and connection to Adobe Sign for contract execution. Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

Sometimes I'm not too fond of the Supplier Search function. Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

Jaggaer helps with a central repository of Supply Chain information and has all the approvals and steps documented in one place. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Jaggaer?

It is possibile to customize a lot of sections especially those referring to the questionnaires for vendors Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

Even if a lot of data can be exported from the platform it is difficult to aggregate the exported data Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

Vendor management activities on a digital tool Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Jaggaer?

Running Etender seem less for Logistiks &analytics Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

Re opening a session post auction need to work on. Specially while actions getting time out due to poor network Review collected by and hosted on G2.com.

Recommendations to others considering Jaggaer:

Good tool to experience timely auction Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

Completely avoiding face to face interaction & complete event is audit proof. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Jaggaer?

It is a digital e procurement software that can easily track daily spends including direct and indirect purchasing. Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

None in particular. Everything is perfect Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

Jaggaer helps with centralized the repository of Procurement informarion and has the approvals and documentation in place Review collected by and hosted on G2.com.

Alaric Eberhard A.
AA
Senior Procurement Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Jaggaer?

Jaggaer has consistently advanced its capabilities each year. We have given them challenges we faced in our organization and they have one way or another presented solutions. Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

The fast developments comes at a price. We see that the system has developed bugs along the way. It slows down the process and creates the need for continuous support. Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

The need to create complex and configurable RFP templates. Jaggaer has the ability to manage complex projects. Review collected by and hosted on G2.com.

KF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Jaggaer?

Jagger platform helps your organization in completely automation of procurement department and also helps you to manage online approvals through its platform. Jaggaer is a best in class and world leader procurement suite which have many modules that helps in complete automation of your organization's all process, flows and approval. Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

Each functionality is available in this platform so we do not dislike any thing about this platform and its services. Review collected by and hosted on G2.com.

Recommendations to others considering Jaggaer:

None Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

Before Jaggaer, we have to follow traditional ways for procurement processes which take alot of time to complete procurement cycle time. But after implementation of Jaggaer our procurement cycle time reduced to one third. Review collected by and hosted on G2.com.

SW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Jaggaer?

With Jaggaer you can completely automate all of your procurement process of your organization very easily. Here you can create / float online tenders will the required specifications then suppliers submit their response on online platform with their best quotation. This process helps in creating competition with suppliers and at the end company will get best possible response from suppliers. Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

Integration process is very difficult and take much time, other then that Jaggaer works work like a charm. Review collected by and hosted on G2.com.

Recommendations to others considering Jaggaer:

N/A Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

Jaggaer brings total transparency in our organization that we wants of implement for a while now. It also reduces our time-to-market, now we do not have to go outside for any quotation. Review collected by and hosted on G2.com.