isolved Reviews & Product Details

I like that isolved is an all-in-one platform that brings payroll, HR, and timekeeping together in one system. This integration makes reporting and compliance more efficient. I also appreciate the improvement in timekeeping and reduction in manual processing and errors. The system provided employee self-service access to pay and tax information, which was very helpful. Lastly, the initial setup was simple for everyone. Review collected by and hosted on G2.com.

I found the reporting customization to be limited. Exporting custom reports could be improved by offering more formats, fewer restrictions, and a more streamlined export process. Review collected by and hosted on G2.com.

"What I like best about isolved is how it streamlines multiple HR functions into one plat form payroll, time tracking, benefits, and employee management all in one place. It saves time, reduces errors, and improves the overall employee experience Review collected by and hosted on G2.com.

So far, I haven't found anything I dislike about isolved. It's been reliable and effective for my needs. Review collected by and hosted on G2.com.

They are up to date with the new OBBB requirements for OT. They respond quickly when running payroll glitches occur. Review collected by and hosted on G2.com.

Timekeeping. Too rigid and timeclocks actually did not work in our building. Also, when they offer to help us see what we can do to take advantage of options they send a sales person who doesn't know the actual functionality. Review collected by and hosted on G2.com.

I liked that when I approved pay changes or job changes, the update showed on the screen right away. The downside was that sometimes it was hard to tell whether I had moved too quickly while approving those changes. I also really enjoyed how fast their response rate was. Review collected by and hosted on G2.com.

It felt very prehistoric compared to other HCMs. The lack of a mobile/app option ultimately turned us away. The web-based app just wasn’t functional for us. Review collected by and hosted on G2.com.

I rely on isolved for onboarding and payroll as a manager. It provides a centralized area for keeping employee records and makes payroll smoother. I appreciate the ability to easily pay employees, handle issues that would otherwise take time to resolve, and offer portals for caregivers to see pay. I also like that it calculates overtime hours and addresses banking issues. The initial setup of isolved was easy. Review collected by and hosted on G2.com.

I think their self service portal is too difficult for most of my employees to use Review collected by and hosted on G2.com.

The functionality is pretty easy once you learn how to use the system. It walks you through the sourcing process from requisition to approvals to job posting to background check/drug screen. I also like being able to create screening questions, which serve as an initial interview within the system.

I've also been super appreciative of the great customer support whenever I have a question or issue. We use it as a stand-alone tool (not integrated with our HCM), which works fine for now; but we're moving to a new HCM with and ATS, so we'll discontinue using isolved once we're up and running with that. Review collected by and hosted on G2.com.

I really wish it had interview management functionality. It feels incomplete as an ATS without a way to create interview questions and score them. This is a major missing piece. I also wish it generated offer letters. (If it does, I haven't found how to do that.) Review collected by and hosted on G2.com.

I love how user-friendly isolved is, making it easy for me to manage tasks effectively. Everything being in one place simplifies my workflow and enhances efficiency, as I don't have to switch between multiple platforms. This integration is seamless and highly beneficial for daily operations. Additionally, isolved has proven to be a great investment for our organization, greatly supporting our payroll, onboarding, compliance, and rewards management. It has received positive feedback for being superior to the previous platform our team used. With its extensive capabilities and ease of use, I am confident in my decision to rate it a perfect 10 for recommendation to friends and colleagues. Review collected by and hosted on G2.com.

Nothing Isolved works great. Review collected by and hosted on G2.com.

The interface is easy to use, simple and seems to be self explanatory. The links to training and help guides are also good that they are right on the dashboard. It was easy to create a mailing for the Medicare Part D within the COBRA platform. It seemed as though it took longer to upload the employee names than it did to set up the mailing. Enlisting employees in COBRA is rather easy as well. Review collected by and hosted on G2.com.

Customer support is not very responsive. I have access to an HCM and the COBRA portal and there are a few times I was unable to log it, when I did get logged in the HCM was not available. It is also kind of strange that I need to log in using different URLs until I contacted customer service and they figured out, but this took a few days. A few days is a long time to wait to be able to log into the system. Also, there seems to be confusion who is the customer service person on our account. Customer service seems disointed and not very sure what they are doing. The response time for customer service needs to improve. Review collected by and hosted on G2.com.

I use isolved to check my hours and paystubs, and it's really good for using PTO, helping me manage my PTO a lot better. I like being able to peek at my paystubs, and having a centralized place for benefits. It just makes doing things on the internet easier, and it's convenient. The initial setup was pretty easy and understandable. Review collected by and hosted on G2.com.

The clock-in feature is clunky on desktop. You could click it and it wouldn't register you clocking in or out. Review collected by and hosted on G2.com.

I can view my 401k benefits and my work hours, and I can also request time off there. Review collected by and hosted on G2.com.

I have to update the app constantly, and navigating it was a bit difficult at first. Review collected by and hosted on G2.com.