IONOS 1&1 Domains and hosting Pros and Cons

Fast, reliable hosting with all the required services at a great price. Review collected by and hosted on G2.com.

The backend is very slow, especially the file manager. It makes a 5-minute task take 20 minutes.

There is also quite a learning curve needed to get up to speed on the platfiorm, especially if you're used to cPanel, like many web designers are. Review collected by and hosted on G2.com.

Competitive pricing and good selection of products Review collected by and hosted on G2.com.

Payments and customer support are a nightmare. Sent one of my payments to collection without notifying me of an expired card. More hassle to deal with than it's worth. Review collected by and hosted on G2.com.

Fairly simple to set up from scratch. Easy GUI and interface. Review collected by and hosted on G2.com.

They rely on account numbers and contract numbers to identify domains and services. They tend not to use the domain name on correspondence which can lead to confusion if you have more than one domain Review collected by and hosted on G2.com.

Ease of setup, initial price, accessibility Review collected by and hosted on G2.com.

Crooked business practices, poor service, practices that will permanently damage your business. They will report you to creditors very quickly so if you have a business they will damage you. They do not appreciate customers. Review collected by and hosted on G2.com.

Its easy-to-use control panel offers free private domain registration, good customer support, excellent loading speed, and provides email hosting. Review collected by and hosted on G2.com.

You cannot use other SSL providers and you must subscribe first in order to test the software. Review collected by and hosted on G2.com.

I really liked them years ago. They had very good customer service, but that has changed over the past couple of years. Review collected by and hosted on G2.com.

I was a long-term customer 10+ years. They had problems processing the payment for two domains ($15). They sent one email that went to spam. They said their email delivery is not their problem. They sent no snail mail, no phone call, nothing.

They immediately sent me to collections for $15 after I had literally spent thousands with them. I paid the collection company with the same payment method that Ionos said they couldn't process. Now they said that it will take three days or so before my domains (email and websites) can be reactivated and there's nothing they can do.

The Customer Service supervisor refused to get on the phone with me.

I used to refer them for hosting, but no more.

Do not use them. Review collected by and hosted on G2.com.

I love how easy it is to get a website up and running with ionos plus the hosting is seamlessly easy! We use it for WordPress hosting as well for the website www.saladkit.ca Review collected by and hosted on G2.com.

The website builder lacks some advanced features in terms of editing. Plus the wordpress hosting is sort of difficult to set up. Review collected by and hosted on G2.com.

I have been with IONOS for just over a year now, and so far, I haven't faced any issues. The customer service team has helped resolve any problems quickly, and they're always available. Review collected by and hosted on G2.com.

All my services are with IONOS currently; however, the only thing which I am missing is a dedicated server. I feel that their servers are pretty high compared to other sites (Namecheap). Review collected by and hosted on G2.com.

There is nothing at all that I liked about them. Review collected by and hosted on G2.com.

After 20 years they gave away my domains! I have 30 domains with ionos and have been with them for over 20 years. For some reason they could not collect a payment for one of the invoices and they cancelled my domains which were then taken. No explanation as to why they could not collect the funds as a number invoices were processes successfully. DO NOT TRUST these people with your domains. Review collected by and hosted on G2.com.

Generally excellent stacking time and quick reaction pace of the worker. Our landing page runs quick. The pre-introduced applications and augmentations are acceptable and accommodating. Review collected by and hosted on G2.com.

A little confounded client care. I need to send uncommon structures for each and every thing which makes it somewhat hard to deal with demands. Review collected by and hosted on G2.com.