Video Reviews
Great product for seeing your connections & developing new business
84 Introhive Reviews
Introhive implementation and CRM integration was a breeze.
Our Customer Success Manager and the support team are absolutely the best! They are very responsive and our manager is super proactive and reaches out to us frequently to make sure everything is working as intended. You can tell he truly wants us to succeed and get the most out of this fantastic tool.
The effortless contact sync with CRM, the automated pre-meeting prep reports and on-demand company (client/prospect) digests are my favorite features. Review collected by and hosted on G2.com.
So far we really like everything Introhive :) Review collected by and hosted on G2.com.
Introhive's ability to provide insight regarding prospects, send follow up reminders and make the syncing of contacts and other activities simple. Review collected by and hosted on G2.com.
While the ability to request digests on demand is helpful. Having the ability to allow users to set when they would like to receive the pre-meeting digest would be nice. Review collected by and hosted on G2.com.
Introhive relationship iFrame in CRM is our key selling point when promoting CRM to our users.
Introhive digests are also perceived very well, especially by on-boarding lawyers who want to know more about clients, engagement and relationships we hold with them.
We capture meetings retrospectively through Introhive and it's great that lawyers just need to ensure their meeting is in their calendar, but we want to record future meetings/activities as well, which Introhive may not be able to manage well at the moment, due to last minute meeting cancellations. Review collected by and hosted on G2.com.
Keeping contact information updated in Introhive and CRM is quite challenging because Introhive mainly relies on email interaction between a user and a contact. If the user hasn't sent an email to a contact but knows that the contact moved on and provides the new email address we cannot just update Introhive which would then reflect in CRM (due to one way sync process). Introhive requires an email exchange to create/add a new domain in the hive. So in a way we are stuck until a user interacts with that contact again. Alternative is adding a contact as a new contact to an Outlook address book but again Introhive doesn't pick up on the change well and sometimes misses the new contact completely.
It requires a lot of effort to keep data consistent in both systems, which should be addressed by the Introhive developers before we end up with lots of out of date or duplicate contacts. Review collected by and hosted on G2.com.
Introhive allows us to evaluate the best connection paths to companies by passively scoring relationship strengths. This product is an integral part of our contact intelligence stack, supplementing our CRM with contacts we don't already have under active management. The different types of email digests (contact sync, pre/post-meeting and weekly updates) have immense potential to automate contact collection and provide just-in-time knowledge. Review collected by and hosted on G2.com.
Parsing contact information from an email signature is a difficult problem, but one we've seen Introhive take steps to improve. Review collected by and hosted on G2.com.
We have a variety of users in different role types using Introhive, but across job descriptions, the thing they like best are the Pre-Meeting Prep emails. It provides them useful information as well as just being a good reminder to appropriately prepare for meetings throughout the day. Review collected by and hosted on G2.com.
Not being able to sync other required fields via the digest sync that users would otherwise have to provide if creating a Contact or Account in CRM itself. Review collected by and hosted on G2.com.
Relationship strength discovery is very valuable when you have some individuals claiming to have a strong relationship with another individual or organization, and the product is able to either validate or contest the claim through facts. Review collected by and hosted on G2.com.
Lawyers really need the ability to have contacts they've tagged in SF in their mail system. They used to have a sync product (albeit it had some challenges) but they appear to have chosen to discontinue it. I understand sync a complicated game and other companies do it well, but we preferred the actual context of how Introhive executed the task. Review collected by and hosted on G2.com.
Automated CRM contact management, takes the pain away from manual data entry! Review collected by and hosted on G2.com.
Lack of IE support although this is across the board, not just with Introhive. Review collected by and hosted on G2.com.
The relationship data has been helpful with referrals and strategically picking the right sales person to collaborate with in order to have the best chance of winning business. This feature has helped increase user adoption of CRM as it increase value to our solution. Review collected by and hosted on G2.com.
I wish that we had some control on the relationship strength algorithm. It currently gives a user a higher relationship score if they have a contact in their Outlook address book and all contact fields populated. I can purchase a database online and add it to my address book and it will show I have a stronger relationship than what I really do in real life. I'd like to have control to pick and choose what data affects the relationship score at our company and also adjust the weight of what gives a higher score. Review collected by and hosted on G2.com.
The application is compact. You do not have to wonder around the application to find the information you want and almost everything is self explainatory. Review collected by and hosted on G2.com.
I would like more export functions and/or reports. We have submitted several suggestions for more features which have been added to the road map for Introhive. Introhive is very receptive to hearing about new ideas. Review collected by and hosted on G2.com.
