Video Reviews
94 Intellect Reviews
Overall Review Sentiment for Intellect
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February 24, 2023
I am still glad we selected the Intellect software, and the support team responds promptly to my requests. Rose Mary primarily works on my tickets and is always happy and willing to help me! I have learned nore about the software since I have worked with her. Hamza also helps me and gives me tips to avoid future issues.
You don't have to be a developer to customize the software. Three sites (design, test, live) are included, and each site has an administrative site to control the administrative activities without technical assistance. The training for the out-of-the-box apps and to design apps was excellent. The trainers knew the software, and they were very patient with us. The implementation process was the best I have experienced. The first app we configured was Document Control. Melissa Hatinger was our analyst, and she knows the software and the best approach to customize the software to match our process. Melissa was very patient with us, and she held our hands until our live site was ready to use. Melissa is an excellent trainer, and she was available to us when we needed assistance. Last but not least, we can design additional apps our company needs. Review collected by and hosted on G2.com.
I don't have any dislikes. The software meets are needs and gives us room to grow. Rose Mary is the support team member who set up our system. Rose Mary is very patient, and she knows how the system works and consistently resolves issues quickly!!! Review collected by and hosted on G2.com.
The ability to approve document through the system and not have to chase team members for paper signatures. Email noficaions when one of your documents is on a different step. Review collected by and hosted on G2.com.
System reports can not be changed or filtered on the live site and must be created from the designer site. Review collected by and hosted on G2.com.
Good customer service in support of a good product. Easy to talk to and quick to respond and very helpful Review collected by and hosted on G2.com.
Not much I have not comment in this as there is noting I dislike Review collected by and hosted on G2.com.
I like that it is easy to navigate as a basic user and that it sends email reminders for trainings, etc. Review collected by and hosted on G2.com.
I am inexperienced as an admin. Building an app did not come easy. Review collected by and hosted on G2.com.
The best part about Intellect eQMS is the flexibility that it allows. We are able to mimic all of our paper processes through Intellect through drag-and-drop design. Review collected by and hosted on G2.com.
The hardest part about Intellect eQMS is the amount of knowledge required to build the apps and customize the apps to meet the requirements of our company. It is fairly time-consuming to design and develop an app and depending on the use case, could be considered a full-time position. Review collected by and hosted on G2.com.
3 Sites to make sure that any changes are fully vetted before moving through to Live. Implementation person Alice Choi was great.
Love that we are given full access to not only maintain and customize but also design out apps that we may want in the future. Review collected by and hosted on G2.com.
There were some server and site issues during Implementation that did impact the timeline of roll out. Review collected by and hosted on G2.com.
Intellect offers a great way to manage documents and records. I appreciate the customizability and the workflow functions. Its approach to streamlining training also comes in handy. Review collected by and hosted on G2.com.
The only thing I would want to see in the future from Intellect is a way to adjust the layout of the personal navigation menu. Other than that, the application is great! Review collected by and hosted on G2.com.
The out-of-the-box workflows are great, but the ability to create your own apps and workflows is fantastic! Review collected by and hosted on G2.com.
Nothing yet, but I plan to learn how to write macros to increase my ability to create even more functionality. Review collected by and hosted on G2.com.