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94 Intellect Reviews
Overall Review Sentiment for Intellect
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The software is very flexible and can be configured to meet your needs. With some basic training you can make some edits yourself and eventually create new apps. The customer service is also very friendly and quick to respond.
I love that Intellect is continuously optimizing their product and adding new features and apps. Review collected by and hosted on G2.com.
For my specific situation, the software is designed for a company much larger than we are. This caused us to have to make changes to some of the workflows to suit our needs. Review collected by and hosted on G2.com.
The team at Intellect always go above and beyond for their clients. The custom tools they created for us have changed the way our team does business. Intellect has taught our team members how to customize these tools ourselves and take ownership. Review collected by and hosted on G2.com.
There are some features that are unable to be customized to our unique situations, but they are very few and do not affect our day-to-day work. Review collected by and hosted on G2.com.
After implementing and using six different EQMS systems, I have enjoyed use of Intellect the most. It is incredibly customizable, reasonable for any size company, scaleable, and very user friendly. Review collected by and hosted on G2.com.
I haven't found anything that I havent liked about Intellect. They have a great training program, so I feel as though they lead all customers to success easily. Review collected by and hosted on G2.com.
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I personally use this product at my work been quite useful,easg to use in many operational tasks like financial activities and MIS integrated with in house tools for reports generation.
And many more things which makes it a very useful tool and a software. Review collected by and hosted on G2.com.
Should make it more user friendly and a little bit responsive because of so much encryption it is slightly slow.
Customer support may be improved more as it is a complex tool for backend operations. Review collected by and hosted on G2.com.
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Platform can be completely customized as a user needs. Can build tempaltes, workflows, tables, apps, etc. Work well as a cloud app as to not be affected by company firewalls/servers. Most of the design practices make sense across the apps. Ability to add mass amounts of data works well. Admin panel & audit features are a great plus. Great error/troubleshooting logs. Review collected by and hosted on G2.com.
Depending on your company needs, some apps require much more customization than others. Design speeds depend drastically on which version a user is on. Some on screen errors don't allow for much interpretation or troubleshooting. Site can sporatically log users out. Review collected by and hosted on G2.com.
It has helped us remain organized and able to access files easier with the document control tabs. I love that it shows the metrics and that we don't necessarily have to export the information to excel to create pie and bar graphs. For example, we have a Released Documents per Department, Released Document by Year and Location. Its also very user friendly. Review collected by and hosted on G2.com.
There are occasions were the site would boot me off and I'd have to log back in. However since the updates I have not had it boot me off once. Also, when you hit the back button on the Intellect site it will get rid of the way i have it sorted. Example, I might have the location column show one location first and then another. Review collected by and hosted on G2.com.
The site is robust and highly customizable.
A well-structured work team. Good customer service from instructors and programmers
An training material is included with our site, and also they have a support platform. Review collected by and hosted on G2.com.
A single customization could require multiple alterations across various tables and processes, which increases the the possibility of errors.
The OOTB package is not clear. It is important to define if Intellect will help us to configure and see if it is possible the configurations that we request, since at the moment of the sale everything is "YES", however, it is important to define it beforehand to avoid surprises. Review collected by and hosted on G2.com.
The best feature that Intellect offers is the ability to configure its software to your process. Most other software offerings force the business to conform to their software. We were looking for something that was easy to configure and did not need us to change our system that was in place and working well, although paper-driven. Review collected by and hosted on G2.com.
The biggest obstacle we have encountered is trying to "dumb down" the software to not complete certain aspects that are not currently necessary for our process. Email notifications are extremely helpful; however, we are a fairly small quality group that did not need to send out mass emails for each nonconformance or CAPA. Review collected by and hosted on G2.com.
I like that we are able to create apps based on our own needs. It is perfect for smaller businesses that are not necessarliy able to purchase bigger systems. Intellect also is extremely user friendly. Review collected by and hosted on G2.com.
There is nothing that I actually dislike abut intellect. The only thing that I can come up with is that some days it freezes up and kicks me out of the system or it takes a while to load. Review collected by and hosted on G2.com.