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3,612 Instantly Reviews
Overall Review Sentiment for Instantly
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I’ve been using Instantly for a while now, and I can confidently say it’s one of the best investments I’ve made for my business. The platform is incredibly user-friendly, and the automation features save me countless hours every week.
What sets Instantly apart is its ability to scale email campaigns effortlessly while maintaining excellent deliverability. I can send thousands of emails daily without worrying about hitting spam folders, thanks to their smart warm-up and email health tools. The analytics are top-notch, providing real-time insights into open rates, clicks, and replies, which helps me fine-tune my campaigns for maximum ROI.
Another standout feature is the support team. Whenever I’ve had a question or needed assistance, they’ve been quick to respond and super helpful. It’s clear that Instantly is built with the user in mind.
If you’re serious about email outreach and want a solution that combines power, simplicity, and reliability, Instantly is the way to go. Highly recommended! ⭐⭐⭐⭐⭐ Review collected by and hosted on G2.com.
In all honesty, there is'nt anything a dislike about Instantly. Review collected by and hosted on G2.com.
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I love how it works so seamlessly, and manages to send hundreds of emails a day with ease, I love that it automatically detects bounces and pauses your campaign so you can figure out whats wrong, which helps to keep the inbox healthy.
The done for you setup while purchasing emails is amazing, You dont have to spend any time configuring how to set it up. Its all done automatically.
It was super easy to integrate it to make.com using the instantly api key.
And the customer support reply instantly!
To conclude I love how seamlessly it works. Review collected by and hosted on G2.com.
I dislike that the hypergrowth plan is slightly expensive, but worth it nonetheless. Review collected by and hosted on G2.com.
Instantly helps with keep email accounts active. The unlimited warmup feature is best. It tells you the health score of your email ids and you can also filter their warmup emails with specific tags. Inbox placement feature was recently added and helped me to find where our emails are landing. Spam or inbox. Customer support is top-notch -replies within 10 min Review collected by and hosted on G2.com.
At first, its difficult to find one as they are now giving pre-warmed up accounts too. If i had to choose it would be pricing. If they can lower their pricing a bit small business might use it more. Review collected by and hosted on G2.com.
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I like the ease of use and the detailed support guides. What I like the most, and this means alot, is that the customer support team has without fail has answered everyone of my support requests in detail and manually when necessary. They will even elevate to team members with higher levels of specific expertise when necessary. Review collected by and hosted on G2.com.
I think that it would be nice to integrate more campaign analytics details like spam complaint percentage unique to each campaign in the platform data dashboard overview. really, they do a great job, not much to complain about. Review collected by and hosted on G2.com.
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The platform delivers on the essentials—easy campaign setup, reliable email delivery, and solid performance tracking. It’s a tool that simplifies email outreach for the most part, and I appreciate how it integrates with existing workflows without much hassle Review collected by and hosted on G2.com.
The new lead finder feels like an incomplete idea. Sure, it helps gather leads, but it lacks depth. The inability to craft or automate ice breakers directly within the tool is a huge letdown—it feels like a missed opportunity for personalization, which is key in outreach. Without that feature, it’s just another basic lead scraper. Definitely not the game-changer it’s positioned to be Review collected by and hosted on G2.com.
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The fact that I can purchase done-for-you email domains and automate my entire outreach within no time at all is amazing.
The warm-up feature is genius and a bulletproof way to send out a lot of outreach while keeping email health scores as close to 100% as possible.
Instantly has up-leveled my marketing strategy big time. As a solo freelancer, everything is streamlined.
Using Instantly is a piece of cake, too. This tool saves me hours upon hours of time.
Also, customer service is great. Review collected by and hosted on G2.com.
As a Canadian, this service is quite costly for me.
For my particular use case, I need the hypergrowth plan, which adds up.
But the value is totally there and then some.
Other then that I am very happy. Review collected by and hosted on G2.com.
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After struggling with Campaigner and Mailchimp for cold outreach, I was beginning to think email deliverability was a myth. Both platforms felt like outdated, one-size-fits-all solutions that hadn’t kept up with the times. I tried everything—registering my domain, updating every record imaginable, avoiding buzzwords with AI filters, sending plain text emails, limiting sends to 30 emails per day… you name it. Despite my best efforts, Mailchimp flagged my emails like clockwork, and Campaigner got me an abysmal 2% open rate.
Then I discovered Instantly.ai, and everything changed. Without altering a single thing in my email strategy, my open rate shot up to an incredible 51%. Same audience, same effort—except now, I’m even sending emails with HTML tracking and images of my work (I’m an oil painter, so showcasing visuals is non-negotiable).
And the best part? It costs the same as those "big box" platforms, but with far superior results. Now that I have a tool that actually works, I can finally focus on what matters—crafting compelling copy, experimenting with creative targeting strategies, and growing my business.
Thank you, Instantly.ai, for giving me my time (and sanity) back! Review collected by and hosted on G2.com.
While I’m a big fan of Instantly.ai, I want to keep things balanced and not come across as a total fangirl. If I had to nitpick, the user interface for uploading contacts could use some refinement. As a solo operator, I find it manageable, but it’s a bit clunky—even for me. I can only imagine how tedious it might feel for a team juggling a larger volume of leads. That said, it’s entirely possible my struggles are self-inflicted, so take this critique with a grain of salt.
Since I’m focused on cold outreach and manually sourcing email lists, I’ve streamlined the process by uploading just the email addresses into Instantly. I keep all the extra contact details—names, notes, etc.—in a separate Google Sheet. When I get a response, I simply pull up my sheet to reference who they are. Trying to sync a full customer profile across my Google Sheet, CRM, and Instantly felt like a giant time sink. Now, I just focus on what matters: sending emails and managing replies. Less busywork, more results. Review collected by and hosted on G2.com.
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The fact that anyone who doesn't know anything about cold email can become a master at cold emailing after signing up with instantly.
Not only is it the best email-sending platform out there, it also has its own verified lead scraper, CRM and can also help you create GSuite and Outlook inboxes on its own.
To top it all off, it has an extensive program which is simply better than any email course out there.
Anyone who isn't using Instantly is missing out PERIOD.
The customer support is amazing, the instantly app notifies you about positive leads, it's easy to integrate with your other CRMs like GHL and everything is very easy to implement all in all. Review collected by and hosted on G2.com.
The costs on some of the in-app tools it offers like Domain costs and lead costs but at the end of the day since you get it all in one place, I think it's justified. Review collected by and hosted on G2.com.
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Instantly is very user friendly and it allows you to start running email campaigns in no time at all. The DFY emails make it easy to get up and running and after 14 days of warming up the emails, you get cracking and do your outreach.
Customer support team has been super helpful and reactive whenever there has been an issue
Also the dev team is working hard to add new features, when I first started there was only the email outreach option. Now Instantly includes the lead finder, CRM, website visitors, verification and inbox placement Review collected by and hosted on G2.com.
Not a lot of downsides overall but adding a dark mode would enhance the user experience
Also an intermediate plan between Growth and Hyper Growth outreach plans would be a plus Review collected by and hosted on G2.com.
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This is a tricky question, as I use so many features daily. As a company, their support stands out to me. Secondly, they keep adding great features that allow me to drop other tools! Once set up, the integration of there sure makes my life easier than using the other cold email platforms I have tried. Review collected by and hosted on G2.com.
I wish I could filter leads within campaigns better. This would be most helpful for testing and then segmenting. But they only have campaign-level analytics and filters. I have to export and then do it in code or a spreadsheet. Review collected by and hosted on G2.com.