I really enjoy how Instantly has transformed the way I manage my email business. The platform’s ease of use is outstanding—the intuitive user interface made getting started a breeze, with minimal learning curve. Implementation was quick and seamless, allowing me to integrate it effortlessly with my existing email accounts.
The number of features Instantly offers is impressive. From automated outreach and email warm-ups to an AI-powered CRM, it has everything I need in one place. The customer support is exceptional; they’re responsive and helpful whenever I have questions. I use Instantly daily, and it has become an indispensable tool that significantly boosts my productivity because it was easy to integrate it to my SOPs Review collected by and hosted on G2.com.
I wish there were more advanced customization options to tailor the platform to specific needs. Occasionally, I find that some features lack the flexibility I’m looking for. Additionally, enhancing the reporting and analytics section with more detailed insights would help in fine-tuning my campaigns even further. Also, PLEASE UPDATE THE APP!! Make it more feature rich :) Review collected by and hosted on G2.com.
Video Reviews
3,643 out of 3,644 Total Reviews for Instantly
Overall Review Sentiment for Instantly
Log in to view review sentiment.
I like lead finder tool. Only this is good. Review collected by and hosted on G2.com.
You have to pay for different things 3 times before you even start using it! Today I saw Instantly AI on LinkedIn and wanted to give it a try. I logged in and paid $25 to create an email, but I have to wait a few days for my emails to be active. A few hours later, I logged back in to check the dashboard, but it kept redirecting me to the payment screen. I contacted support about the error on the screen and the issues with the pages. They told me that if I paid $37 and switched to the Growth package, the dashboard would be fixed. I paid that, but when I tried to browse the page to generate leads, I got a giant pop-up asking me to pay $97. This is ridiculous—are you making fun of people? You expect me to pay 3 times in a row for a platform I haven’t even started using! Review collected by and hosted on G2.com.
Great UI
The user interface is clean, modern, and intuitive, making navigation seamless for users of all experience levels.
Easy to use
The platform is designed with simplicity in mind, allowing users to quickly understand and utilize its features without a steep learning curve.
Fast setup process
The platform can be quickly set up, minimizing the time between installation and start of use.
Excellent customer support
The support team is responsive, knowledgeable, and always ready to help resolve issues or answer questions promptly.
Customizable workflows
Workflows can be tailored to suit the specific needs of your business.
Robust analytics and reporting
The platform provides detailed insights and easy-to-understand reports that help track performance and make data-driven decisions.
Integration capabilities are fantastic
Above all else, Instantly is there to do a job and it does it well, it does exactly what it says on the tin. Review collected by and hosted on G2.com.
Not many. I'm clutching at straws really.
The most annoying thing in my opinion is that when you copy and paste from a different versions of the email, it doesn't always hold the colour.
This doesn't make any difference to useability, it just means i have to press the colour again. Review collected by and hosted on G2.com.
Instantly has been a game changer in my life. Before I came to know about them, I didn't know anything about cold email or cold outreach. I didn't even know I could get overseas clients using cold email.
Once I discovered Instantly at the mid of 2023, I learned everything about cold outreach using their free resources.
Then I started testing campaigns with their Growth plan. Within the first month, I onboarded two US clients through my cold campaign using Instantly, and since then I've been using it effectively.
I really like their UI/UX. It's very simple, easy to understand, and has tons of features. The customer support is really amazing - you usually get your query solved within 10 to 15 minutes, no matter what time zone you're in.
One thing that stands out about Instantly compared to their competitors is that they listen to their users.
When a group of people requests new features, you can expect to see them in the next product update.
The Unibox feature is one of the features I really love. Review collected by and hosted on G2.com.
The pricing is a bit high. I started with the Growth plan, which included 5,000 emails and 1,000 lead uploads, and I'm currently using the Hyper Growth plan with 125,000 emails and 25,000 lead uploads.
However, my current requirements fall somewhere between these two packages.
A pay-per-lead upload model would be better suited to my needs. That said, it's great that if you explain your situation and request a coupon, they provide a 10% discount code on your billing. Review collected by and hosted on G2.com.
Their support makes the user experience super enjoyable and every time I've ever got confused or had a problem they've helped me fast. The service itself delivers it and gets me all the leads I want while providing education to stay safe in the changing landscape of cold email marketing. I use the service daily in my business and it's easy to use on my phone with the app. I got it implemented into my business very easily and it integrated perfectly into what we were already doing. Just accelerated it! Review collected by and hosted on G2.com.
They have a lot of guard rails that don't make sense when you first get in but after you learn why they are their they help you get the best results so makes sense but seems to slow you down out of the gate but helps you win long term. Review collected by and hosted on G2.com.
- Its ease of use.
- Both options to add leads via .csv files and easily on autopilot with their APIs.
- Quick support.
- Possibility to use and set custom variables—easy to personalize every email with automations.
- Unibox is a great tool to manage emails and set reminders to follow up.
- Warm-up feature is AWESOME! No headache about whether my emails land in the inbox of my leads.
- Sequence settings—even a total rookie can set up their automations.
- Email templates—test-and-go campaigns. Review collected by and hosted on G2.com.
- Haven’t found anything I didn’t like.
- They also have a lead finder feature and a CRM, so if you don’t want to use multiple external tools and don’t mind increasing your budget, Instantly is almost all you need.
- Sure, there are better lead finders than Instantly, but its email outreach and CRM are great and cover everything you need Instantly for. Review collected by and hosted on G2.com.
I love how easy Instantly is to set up and use. It makes launching email campaigns super simple because the done-for-you email accounts save me a ton of time, and the lead finder is a great bonus. The API integrations work well with my workflow in Make.com. The customer support is amazing, they’re always helpful and quick to respond, which is super helpful when I don't know how to do a certain thing. Review collected by and hosted on G2.com.
Instantly has a lot of great features, but it’s definitely on the pricier side. If you're on a tight budget then it might feel a bit expensive, but if you can afford it then the value is definitely there Review collected by and hosted on G2.com.
Plain and simple, the #1 in the outreach game. I have been studying cold outbound reach outs for the past year, and every single road I took to discover knowledge about this topic led me to Instantly. They have a revolutionary tool that just continuously keeps growing. I also want to mention their customer support, as it truly is one of the most responsive teams out there. I log into my account every single day and am constantly looking for ways to improve, for which they've also provided material on. It's interface is super easy to use, anyone could use it. Review collected by and hosted on G2.com.
The biggest downside is maybe improving on their third party email host integration, I've had some issues with that. Then again, that's something they cannot fully have effect on. Review collected by and hosted on G2.com.
I love what its capability is, and just when you think that they should have a certain feature- there it is! They keep adding more features all the time. I love that the user experience is customizable. I could times I've needed help with things and their customer chat has been very helpful both times. Otherwise, Instantly is really easy to use. Review collected by and hosted on G2.com.
The extra features are there that would help, but they come at an added cost. I'm trying to grow my very young business and can't yet afford the things that I know would help. That's really about it. Review collected by and hosted on G2.com.
What I like most about Instantly AI is its ability to handle large volumes of leads without any issues. It keeps track of email health, ensuring high deliverability, and the customer support is excellent – always responsive and helpful whenever I need assistance. Review collected by and hosted on G2.com.
What I find lacking in Instantly AI is its mobile experience. When I don’t have my laptop with me, it’s difficult to work efficiently on my phone, especially when checking Unibox for positive responses. The mobile interface could be more user-friendly for on-the-go tasks. Review collected by and hosted on G2.com.
What is quickly easiest to like about Instantly is the level of mind reading done by the team to anticipate the universal needs of hyper-busy entrepreneurs to get an email campaign (in my case my company's first ever) up and running, speed to market being critical. Review collected by and hosted on G2.com.
Like all software companies growing fast and lean there is a need for more current, concise, easier to find video tutorials to get answers quick instead of chatting up the team on every detail while in a hurry to get things connected and live. I want to see these softwares really utilizing YouTube, short videos on every aspect of functionality, updated every six months at minimum. That said, the Instantly chat is ultra-responsive, ultra-helpful. Review collected by and hosted on G2.com.