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Instantly Reviews & Product Details

JM
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

I really enjoy how Instantly has transformed the way I manage my email business. The platform’s ease of use is outstanding—the intuitive user interface made getting started a breeze, with minimal learning curve. Implementation was quick and seamless, allowing me to integrate it effortlessly with my existing email accounts.

The number of features Instantly offers is impressive. From automated outreach and email warm-ups to an AI-powered CRM, it has everything I need in one place. The customer support is exceptional; they’re responsive and helpful whenever I have questions. I use Instantly daily, and it has become an indispensable tool that significantly boosts my productivity because it was easy to integrate it to my SOPs Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I wish there were more advanced customization options to tailor the platform to specific needs. Occasionally, I find that some features lack the flexibility I’m looking for. Additionally, enhancing the reporting and analytics section with more detailed insights would help in fine-tuning my campaigns even further. Also, PLEASE UPDATE THE APP!! Make it more feature rich :) Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

Honestly, before I started using Instantly, managing my email business felt like a juggling act with too many balls in the air. I was hopping between different tools for outreach, lead generation, and keeping track of customer interactions. It was not only time-consuming but also pretty overwhelming.

Then I gave Instantly a try, and it was like a breath of fresh air. The platform is so easy to use that I got everything set up without any headaches. It integrated seamlessly with my existing email accounts, so I didn’t have to wrestle with complicated tech stuff.

What really stands out is how Instantly packs so many useful features into one place. The automated outreach and email warm-up tools have saved me a ton of time that I used to spend doing things manually. The AI-powered CRM is a game-changer because it helps me keep track of leads and customer conversations without any extra effort.

Their customer support has been fantastic, too. Whenever I’ve had a question or hit a snag, they’ve been quick to help out, which means I can keep things running smoothly without long delays. Review collected by and hosted on G2.com.

Instantly Overview

What is Instantly?

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your sending accounts, and watch those leads turn into customers - with one, flat-fee subscription. Founded in 2021, Instantly is the leading sales engagement platform used by more than 25,000 customers, from solopreneurs to global agencies. Our goal is to be the simplest tool on the market to make money with cold email.

Instantly Details
Product Website
Languages Supported
Arabic, Bosnian, English, Hindi, Croatian, Macedonian, Punjabi, Russian, Spanish, Serbian, Ukrainian, Yoruba, Chinese (Simplified), Chinese (Traditional)
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Product Description

Instantly Helps Automate Your B2B Email Outreach Forever.

How do you position yourself against your competitors?

Instantly's goal is to be the simplest tool to make money with cold email.

With Instantly you get:

1) Unlimited sending accounts.
2) Unlimited email warmup.
3) Seamless lead finding & verification.
4) One central inbox & CRM to manage leads.
5) A free cold email course that takes you through everything you need to know.


Seller Details
Seller
Instantly
Company Website
Year Founded
2001
HQ Location
Sheridan, US
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
Description

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B
B Lead Database & AI-Powered CRM.Join the largest cold email community: www.facebook.com/groups/coldemailmasterclass


RK
Overview Provided by:

Recent Instantly Reviews

EL
edi l.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very good, i've only tried instantly as a email provider but they are doing a amazing job"
Quick support and easy UI. Very easy to implement and use
SS
Steve S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Boosted My Email Open Rates"
Instanly AI is user-friendly. Even a non-technical person can easily manage email outreach campaigns. By using Instantly AI, our email open rates h...
LL
Lloyd L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Email Outreach Champ!"
Instantly AI is helping us a lot in our email marketing, The Platform's AI automation saves plenty of time and we do not have to do manual work. It...
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3,643 out of 3,644 Total Reviews for Instantly

4.8 out of 5
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3,643 out of 3,644 Total Reviews for Instantly
4.8 out of 5
3,643 out of 3,644 Total Reviews for Instantly
4.8 out of 5

Instantly Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons

Overall Review Sentiment for InstantlyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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FA
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

I like lead finder tool. Only this is good. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

You have to pay for different things 3 times before you even start using it! Today I saw Instantly AI on LinkedIn and wanted to give it a try. I logged in and paid $25 to create an email, but I have to wait a few days for my emails to be active. A few hours later, I logged back in to check the dashboard, but it kept redirecting me to the payment screen. I contacted support about the error on the screen and the issues with the pages. They told me that if I paid $37 and switched to the Growth package, the dashboard would be fixed. I paid that, but when I tried to browse the page to generate leads, I got a giant pop-up asking me to pay $97. This is ridiculous—are you making fun of people? You expect me to pay 3 times in a row for a platform I haven’t even started using! Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

Honestly, Instantly isn’t solving any business problems for me because I couldn’t even start using it properly. I intended to use it for lead generation and email marketing, but the platform kept asking for multiple payments before I could access its features. I paid $25 to create an email, then $37 to fix a dashboard issue, and was later asked for $97 just to browse the page for leads. On top of that, when I tried sending emails, they were flagged as "not secure" by Gmail, which is a huge problem for my outreach campaigns. I reached out to Instantly’s support team about both the payment issues and the "not secure" warnings, but they failed to provide any real solutions—they just kept asking for more money to "fix" the problems. This constant payment demand, combined with the lack of proper support and the email security issues, made it impossible to use the platform. It hasn’t benefited me at all; instead, it has been a frustrating and costly experience. Review collected by and hosted on G2.com.

HC
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

Great UI

The user interface is clean, modern, and intuitive, making navigation seamless for users of all experience levels.

Easy to use

The platform is designed with simplicity in mind, allowing users to quickly understand and utilize its features without a steep learning curve.

Fast setup process

The platform can be quickly set up, minimizing the time between installation and start of use.

Excellent customer support

The support team is responsive, knowledgeable, and always ready to help resolve issues or answer questions promptly.

Customizable workflows

Workflows can be tailored to suit the specific needs of your business.

Robust analytics and reporting

The platform provides detailed insights and easy-to-understand reports that help track performance and make data-driven decisions.

Integration capabilities are fantastic

Above all else, Instantly is there to do a job and it does it well, it does exactly what it says on the tin. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Not many. I'm clutching at straws really.

The most annoying thing in my opinion is that when you copy and paste from a different versions of the email, it doesn't always hold the colour.

This doesn't make any difference to useability, it just means i have to press the colour again. Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

I can email thousands of prospects without landing in spam. Review collected by and hosted on G2.com.

SK
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

Instantly has been a game changer in my life. Before I came to know about them, I didn't know anything about cold email or cold outreach. I didn't even know I could get overseas clients using cold email.

Once I discovered Instantly at the mid of 2023, I learned everything about cold outreach using their free resources.

Then I started testing campaigns with their Growth plan. Within the first month, I onboarded two US clients through my cold campaign using Instantly, and since then I've been using it effectively.

I really like their UI/UX. It's very simple, easy to understand, and has tons of features. The customer support is really amazing - you usually get your query solved within 10 to 15 minutes, no matter what time zone you're in.

One thing that stands out about Instantly compared to their competitors is that they listen to their users.

When a group of people requests new features, you can expect to see them in the next product update.

The Unibox feature is one of the features I really love. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The pricing is a bit high. I started with the Growth plan, which included 5,000 emails and 1,000 lead uploads, and I'm currently using the Hyper Growth plan with 125,000 emails and 25,000 lead uploads.

However, my current requirements fall somewhere between these two packages.

A pay-per-lead upload model would be better suited to my needs. That said, it's great that if you explain your situation and request a coupon, they provide a 10% discount code on your billing. Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

As an India-based small agency owner, Instantly has helped me connect with potential clients in the US and grow my business virtually. Review collected by and hosted on G2.com.

CG
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

Their support makes the user experience super enjoyable and every time I've ever got confused or had a problem they've helped me fast. The service itself delivers it and gets me all the leads I want while providing education to stay safe in the changing landscape of cold email marketing. I use the service daily in my business and it's easy to use on my phone with the app. I got it implemented into my business very easily and it integrated perfectly into what we were already doing. Just accelerated it! Review collected by and hosted on G2.com.

What do you dislike about Instantly?

They have a lot of guard rails that don't make sense when you first get in but after you learn why they are their they help you get the best results so makes sense but seems to slow you down out of the gate but helps you win long term. Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

Contacting cold leads and it has me contacting businesses daily on autopilot. Review collected by and hosted on G2.com.

LM
AI Automations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

- Its ease of use.

- Both options to add leads via .csv files and easily on autopilot with their APIs.

- Quick support.

- Possibility to use and set custom variables—easy to personalize every email with automations.

- Unibox is a great tool to manage emails and set reminders to follow up.

- Warm-up feature is AWESOME! No headache about whether my emails land in the inbox of my leads.

- Sequence settings—even a total rookie can set up their automations.

- Email templates—test-and-go campaigns. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

- Haven’t found anything I didn’t like.

- They also have a lead finder feature and a CRM, so if you don’t want to use multiple external tools and don’t mind increasing your budget, Instantly is almost all you need.

- Sure, there are better lead finders than Instantly, but its email outreach and CRM are great and cover everything you need Instantly for. Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

Until I found Instantly, I was sending manual outreach—it took me a ton of time to send just a few emails a day.

With Instantly, I can safely send up to 30 emails per day per domain with a **minimum** bounce rate. Plus, it’s still warming up my emails for me, so I don’t have to worry about that and can use my time more efficiently.

A real game-changer for me and my agency. Review collected by and hosted on G2.com.

SD
Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

I love how easy Instantly is to set up and use. It makes launching email campaigns super simple because the done-for-you email accounts save me a ton of time, and the lead finder is a great bonus. The API integrations work well with my workflow in Make.com. The customer support is amazing, they’re always helpful and quick to respond, which is super helpful when I don't know how to do a certain thing. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Instantly has a lot of great features, but it’s definitely on the pricier side. If you're on a tight budget then it might feel a bit expensive, but if you can afford it then the value is definitely there Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

Instantly takes the hassle out of cold outreach by automating emails and follow-ups, so I don’t have to do it manually. It keeps things consistent, improves deliverability, and saves me time to focus on growing my business. Review collected by and hosted on G2.com.

GN
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

Plain and simple, the #1 in the outreach game. I have been studying cold outbound reach outs for the past year, and every single road I took to discover knowledge about this topic led me to Instantly. They have a revolutionary tool that just continuously keeps growing. I also want to mention their customer support, as it truly is one of the most responsive teams out there. I log into my account every single day and am constantly looking for ways to improve, for which they've also provided material on. It's interface is super easy to use, anyone could use it. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The biggest downside is maybe improving on their third party email host integration, I've had some issues with that. Then again, that's something they cannot fully have effect on. Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

They are providing me with an opportunity to massively contact my ideal type of customer with a very personalized approach. Review collected by and hosted on G2.com.

KJ
Owner and Creator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

I love what its capability is, and just when you think that they should have a certain feature- there it is! They keep adding more features all the time. I love that the user experience is customizable. I could times I've needed help with things and their customer chat has been very helpful both times. Otherwise, Instantly is really easy to use. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The extra features are there that would help, but they come at an added cost. I'm trying to grow my very young business and can't yet afford the things that I know would help. That's really about it. Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

Instantly is solving problems that I sometimes didn't know I had. They provide helpful resources for you to narrow down what the deliverability problem is so that you know how to change things on your end for better open rates. I'm excited to get to the point where I can upgrade for more features and streamline my system even more. Review collected by and hosted on G2.com.

LK
Freelancer - AI systems builder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

What I like most about Instantly AI is its ability to handle large volumes of leads without any issues. It keeps track of email health, ensuring high deliverability, and the customer support is excellent – always responsive and helpful whenever I need assistance. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

What I find lacking in Instantly AI is its mobile experience. When I don’t have my laptop with me, it’s difficult to work efficiently on my phone, especially when checking Unibox for positive responses. The mobile interface could be more user-friendly for on-the-go tasks. Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

Instantly AI solves several key problems for me, particularly around managing large volumes of leads and ensuring email deliverability. It allows me to efficiently handle outreach campaigns without worrying about the health of my email accounts, as it actively monitors and maintains them. This has significantly increased my email engagement and saved me time. Additionally, its excellent customer support ensures that I can get assistance whenever I need it, which makes the entire process smoother and more reliable. Review collected by and hosted on G2.com.

JH
Self Employed
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instantly?

What is quickly easiest to like about Instantly is the level of mind reading done by the team to anticipate the universal needs of hyper-busy entrepreneurs to get an email campaign (in my case my company's first ever) up and running, speed to market being critical. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Like all software companies growing fast and lean there is a need for more current, concise, easier to find video tutorials to get answers quick instead of chatting up the team on every detail while in a hurry to get things connected and live. I want to see these softwares really utilizing YouTube, short videos on every aspect of functionality, updated every six months at minimum. That said, the Instantly chat is ultra-responsive, ultra-helpful. Review collected by and hosted on G2.com.

What problems is Instantly solving and how is that benefiting you?

Speed to market for a bootstrapped agency launch done by a highly experienced entrepreneur that has never done email marketing in the past. Review collected by and hosted on G2.com.