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Instabug Reviews & Product Details

Sahil G.
SG
Engineering Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Instabug?

InstaBug gives highly detailed information about every metric of the application.

The interface is clean and easy to use

5-star support from the InstaBug team! One of the best I've ever encountered in the B2B segment Review collected by and hosted on G2.com.

What do you dislike about Instabug?

While the basic SDK integration is easy and super fast, it took longer to set up all the features we wanted to use, such as custom URL patterns, Repro steps etc.

The price is also a bit on the expensive side Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

InstaBug gives a one-stop-shop for all app-related metrics, as well as features to trace crashes, steps followed by the user leading up to a crash, easy feedback and screen recordings. All these features are available in 2-3 different products in the market, but not all-in-one. Review collected by and hosted on G2.com.

Instabug Overview

What is Instabug?

Instabug is an AI-powered mobile observability platform designed to help mobile teams enhance app experiences by optimizing stability, performance, and development workflows throughout the mobile app lifecycle. Instabug's comprehensive solution provides the entire mobile development team with the tools necessary to release with confidence, identify and resolve issues efficiently, and iterate faster, ensuring an un-matched user experience. One of the standout features of Instabug is its lightweight SDK, which integrates seamlessly into existing mobile applications. This integration process is quick and straightforward, taking only a few minutes to set up. Once implemented, the SDK provides comprehensive insights into app performance, including crash diagnostics, network logs, and user feedback. The platform’s AI-powered functionalities, such as SmartResolve, automate root cause analysis and generate actionable code fixes, significantly reducing debugging time. This allows developers to focus on building features rather than spending excessive time troubleshooting issues. Instabug also includes task delegation tools that enhance team workflows by ensuring that the right fixes are assigned to the appropriate team members swiftly. This streamlined approach not only cuts down on resolution time but also fosters collaboration among team members, making it easier to manage and prioritize tasks effectively. Integration with popular tools like GitHub, Jira, Slack, and Zendesk further enhances the platform’s utility. By leveraging Instabug, mobile teams can resolve issues faster, enhance the overall quality of their applications, and ultimately deliver products that resonate with users. This positions Instabug as a vital tool for any mobile development team aiming to create exceptional app experiences.

Instabug Details
Product Website
Languages Supported
English
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Product Description

Instabug empowers mobile teams to monitor, prioritize, and debug performance and stability issues and ship better mobile apps.

How do you position yourself against your competitors?

Instabug is the AI-powered mobile observability platform built for teams who refuse to settle. From testing new features to optimizing app stability, we help mobile teams deliver flawless experiences across the entire development lifecycle.

With automated insights, Instabug captures everything that matters— device details, network logs, repro steps, session replays, app review trends, and AI-powered diagnostics—giving teams the context they need to hit 5-star app stability faster.

Seamlessly integrate with your stack—Instabug works with GitHub, Jira, Slack, Zendesk, and more to keep teams moving faster and fixing smarter.


Seller Details
Seller
Instabug
Company Website
Year Founded
2014
HQ Location
California, USA
Twitter
@instabug
4,268 Twitter followers
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®
Description

Instabug is a leading platform for mobile app performance and user feedback, providing developers with tools to capture in-app feedback, bug reports, and crash analytics. By integrating Instabug's SDK, developers can enhance their app's quality and user experience through real-time insights and detailed feedback from users. The platform supports various mobile operating systems and offers features such as screenshot sharing, video recordings, and customizable surveys, enabling teams to address issues promptly and improve their applications efficiently. For more information, visit [Instabug's website](https://instabug.com/).


Yasmine H.
YH
Overview Provided by:
Sr. Growth Marketing Manager

Recent Instabug Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Valuable tool"
The metrics panel, very easy to read. And the tool has attending my needs
Aashu P.
AP
Aashu P.Small-Business (50 or fewer emp.)
4.0 out of 5
"Enhancing user experience"
Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report
Nayak S.
NS
Nayak S.Small-Business (50 or fewer emp.)
4.5 out of 5
"i have used instabug for one of my own usage"
nstabug empowers mobile teams with unmatched insights to anticipate, diagnose, and resolve issues before impacting users. that suits more with me
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1 person requested security information

Instabug Media

Instabug Demo - Boost Mobile Growth with AI-Powered Insights
Test new features, improve app quality and collect actionable feedback across the mobile development lifecycle with our AI-powered mobile observability platform
Instabug Demo - Diagnose Quickly, Deploy Safely
Empower your mobile enterprise with Instabug's seamless support, unmatched availability, and robust redundancy solutions. Our mobile-first approach guarantees that as you scale, your privacy and security remain top priorities.
Instabug Demo - Elevate Your Workflow With Seamless Integrations
Connect your preferred tools to seamlessly enhance your mobile experience through custom team workflows

Official Downloads

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233 out of 234 Total Reviews for Instabug

4.3 out of 5
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233 out of 234 Total Reviews for Instabug
4.3 out of 5
233 out of 234 Total Reviews for Instabug
4.3 out of 5

Instabug Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for InstabugQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Nayak S.
NS
Senior Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Instabug?

nstabug empowers mobile teams with unmatched insights to anticipate, diagnose, and resolve issues before impacting users. that suits more with me Review collected by and hosted on G2.com.

What do you dislike about Instabug?

develoeprs docs need to be more clear and more practical use cases will be good Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

detect, diagnose, and resolve app issues with its features , including that its ai usage also plus point for us, its help center is also best suited for quick doubt clear for me Review collected by and hosted on G2.com.

Response from Yasmine Helmy of Instabug

Thank you for sharing your feedback on Instabug! We're thrilled to hear that you find our platform empowering and beneficial for detecting and resolving app issues.

We appreciate your suggestions for clearer developer documentation and more practical use cases. Your input is valuable to us as we strive to improve our services. We'll definitely take your feedback into consideration to enhance the user experience. If you have any more insights or need further assistance, please feel free to reach out to us. We're here to help!

Aashu P.
AP
Data Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Instabug?

Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report Review collected by and hosted on G2.com.

What do you dislike about Instabug?

pricing, i find instabug to be expensive Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

manually reporting bugs often requires alot of communication among developers and testers. so here instabug automates the bug reporting with detailed logs which is very helpful to fix issues after and also improves productivity. Review collected by and hosted on G2.com.

Response from Yasmine Helmy of Instabug

Thank you for sharing your feedback! We're thrilled to hear that you find Instabug's bug reporting and crash reporting features easy to use. We understand your concerns about pricing and appreciate your feedback. We continuously strive to provide value for our customers while keeping our pricing competitive.

Instabug aims to streamline the bug reporting process, saving time and improving communication between developers and testers. We're glad to hear that our detailed logs have been helpful in resolving issues and increasing productivity.

If you have any further feedback or questions, please feel free to reach out. We're here to assist you and ensure you have a positive experience with Instabug. Thank you for choosing us!

Rahul P.
RP
Product Manager II
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Instabug?

I find the feature request tool incredibly useful, as it helps me focus on the features that matter most to users. It streamlines tracking and reduces the need for back-and-forth communication. Review collected by and hosted on G2.com.

What do you dislike about Instabug?

The price point will appeal to larger clients, but it requires careful consideration when recommending it to smaller ones. Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

Feature vote as Product manager its quite useful Review collected by and hosted on G2.com.

Response from Yasmine Helmy of Instabug

We're pleased to hear that our feature request product is helping you as a Product Manager. We understand the importance of pricing, and we are continuously working to provide solutions that cater to customers of all sizes. Your feedback is appreciated as we continue to enhance our offerings.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Instabug?

The metrics panel, very easy to read. And the tool has attending my needs Review collected by and hosted on G2.com.

What do you dislike about Instabug?

Nothing to complaint so far, the tool has attending my needs Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

Reduces time spent reproducing and debugging issues, providing developers with all necessary data upfront. Review collected by and hosted on G2.com.

SB
Lead SDET
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Instabug?

It captures all network logs and snapshot of the last few screens that the user went upon. Making it easy for the developers or QA team to analyse and fix defects Review collected by and hosted on G2.com.

What do you dislike about Instabug?

The pricing could have been on the lower side. And it should be available for web applications as wrll Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

It's gives easy access to users to log defects and developers with all the logs to debug what went wrong and fix it. Review collected by and hosted on G2.com.

MY
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Instabug?

The most important thing in instabug is that i can see all the previous logs like Network request, UI Request

and 2nd thing is we can connect instabug with JIRA so we can easily manage the support stuff without any human resource like we can talk with user and every step i take on the ticket user can also see and track

so my experience is amazing i also recommend instabug to many friends and colleague to inplement in the app Review collected by and hosted on G2.com.

What do you dislike about Instabug?

i dont see any downside but i found an bug a year ago while my manager assigned me on an project due to users limit it wont allow me to access Insta project but my question atleast i get some appropriate error so i can tell the manager to remove other and add me again. Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

it solves me to fix bugs on those device which is not available at time of development Review collected by and hosted on G2.com.

Response from Kenny Johnston of Instabug

Thanks for the review and feedback! I'm glad that Instabug not only helps you debug - but also integrates well into your company's workflow. We'll look into the user limit bug you mentioned.

ÖZ
iOS Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Instabug?

We use Instabug for fatal crashes on our native applications and non-fatal issues/errors we would like to monitor too.

- Easy to monitor issues

- Intuitive User interface Review collected by and hosted on G2.com.

What do you dislike about Instabug?

It's not easist platform to set up. I'm not saying it's hard but that would be one thing I can complain

- Not easy to set up Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

- To identify crashes and non-crash errors and act on them

- Give users option to provide feedback for our application Review collected by and hosted on G2.com.

SH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instabug?

- Detailed bug reports including stack traces makes finding and fixing issues so much faster

- Shake to report for end users and internal testers means we learn more about problems AND we're even able to respond to users via Instabug if we need more details

- Very easy to get set up

- The service always works. We've never had an issue with it, ever. Review collected by and hosted on G2.com.

What do you dislike about Instabug?

Overall, it's a great product. It does what you want it to do. Our only hiccup has been on user management (it can be a bit finnicky at times, but definitely no worse than many other dev tools) Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

We have users across the world. Apple's crash reporting doesn't give us anywhere near enough detail as to what is going on. Instabug solves this problem for us--we get stack traces, we have the information organized in a clear fashion, we can automatically import these issues into our issue tracker. Our ultimate goal is to have a crash-free and bug free app: Instabug puts us on that path Review collected by and hosted on G2.com.

Asma Y.
AY
QA
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Instabug?

- Easy to use

- Fast follow-up on reporting issue

- nice dashboard

- SDK shared between 300 team members with no issue Review collected by and hosted on G2.com.

What do you dislike about Instabug?

nothing specific, but mainly we have been using it for like 1.5 years with no a single change in UI or dashboard Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

we use the tool to internally reporting issues between team member in our company, help us to get quick feedback from different user

track the issue request

follow every step to get the root

easily to share the bug link between engineers Review collected by and hosted on G2.com.

Response from Kenny Johnston of Instabug

Great! Thanks Asma, glad you are finding lots of value from Instabug. I'll make sure our design team gets your feedback about our dashboard.

GB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Instabug?

That users are able to report real time bugs via our mobile app Review collected by and hosted on G2.com.

What do you dislike about Instabug?

Not a lot overall is a great product that the whole team loves Review collected by and hosted on G2.com.

What problems is Instabug solving and how is that benefiting you?

The problem it is solving is that it allows users to report issues they have directly from the app. This allows me and the devs valuable insights Review collected by and hosted on G2.com.